Mike Kilgore

Mike Kilgore Email and Phone Number

Global Product Director @ Skillsoft Global Knowledge
Los Angeles, CA, US
Mike Kilgore's Location
Los Angeles Metropolitan Area, United States
Mike Kilgore's Contact Details

Mike Kilgore personal email

n/a
About Mike Kilgore

Motivational, team-focused leader with solid management and directorial experience in the training, market research, franchise, and QSR industries. Results-oriented self-starter with problem-solving capabilities. Expert in empowering others to exceed individual, team, and organizational goals. Honest, dependable, and adaptive to be able to succeed in fluid environments. Strong communication skills and ability to work across departments. Excellent analytical and problem-solving capabilities. Long-term visionary with attention to short-term goals.

Mike Kilgore's Current Company Details
Skillsoft Global Knowledge

Skillsoft Global Knowledge

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Global Product Director
Los Angeles, CA, US
Website:
comptia.org
Employees:
840
Mike Kilgore Work Experience Details
  • Skillsoft Global Knowledge
    Global Product Director
    Skillsoft Global Knowledge
    Los Angeles, Ca, Us
  • Comptia
    Director, Certification Products
    Comptia May 2022 - Present
    California, United States
    I represent the CompTIA Infrastructure Pathway: A+ > Network+ > Linux+ > Server+ > Security+ > Cloud+. Also, Data+, CompTIA's newest certification.
    View
  • Knowcap Interactive
    Expert Operator
    Knowcap Interactive Aug 2020 - Aug 2022
    View
  • Them To You - Inbound Marketing For The It Industry
    Co-Founder
    Them To You - Inbound Marketing For The It Industry Jul 2020 - May 2022
    California, United States
    View
  • New Horizons Computer Learning Centers
    Director, Americas Franchise Operations
    New Horizons Computer Learning Centers Jan 2020 - May 2020
    Anaheim, Ca
    Responsible for supporting a franchise network of more than 100 locations throughout North and South America by providing on-site consultation in the areas of increased revenue generation, profitability, sales, marketing, efficient operations, and key vendor and partner relations.Key Responsibilities Included Developing and Executing the Company’s Strategy to Drive and Maximize Revenue and Profit Contribution in the North and South American Regions by:• Creating, managing, and delivering content for the effective execution of the franchise business model.• Holistically managing contracts and relationships in the North and South American Regions, including restructuring development and other contractual obligations, qualifying transfers of franchise rights, managing collections and negotiating solutions to A/R issues, resolving franchise conflicts and issues.• Providing consultation designed to align with local market opportunities and requirements on when and how products, programs and resources should be implemented.• Driving the awareness and successful implementation of these initiatives within each franchise location.• Driving strategic relationships, and generally represent the company, with key vendors and partners in region.• Providing comprehensive startup support for new franchise locations.• Creating/Implementing/Managing worldwide sales contests/incentives.• Connecting franchisees with the resources provided by the franchisor.
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  • New Horizons Computer Learning Centers
    Director, Products & Programs
    New Horizons Computer Learning Centers Jan 2018 - Jan 2020
    Worldwide (Based In Anaheim, Ca)
    • Managed worldwide partnerships and acted as liaison between franchisees of 250+ physical training centers and vendors representing tens of millions of dollars in annual sales.• Led team including all product managers for company training one million adult learners/year.• Developed internal training program and provided ongoing product instruction for 300-500 sales, operations, marketing, and general management employees. Training covered the latest changes to fluid vendor requirements to ensure that employees were trained on the latest offerings before their availability and through the lifecycle.• Oversaw creation and maintenance of supporting internal- and external-facing product operations and marketing documentation.• Expanded internal online training program mentioned below to include best-practice discussion forums.
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  • New Horizons Computer Learning Centers
    Senior Product Manager
    New Horizons Computer Learning Centers Apr 2017 - Jan 2018
    Worldwide (Based In Anaheim, Ca)
    • Worked under the Senior Director, Products & Programs, to manage team of Product Managers.• Coordinated team projects and ensured goals were met or exceeded.• Personally responsible for sales and relationships of vendors representing nearly 80% of total sales.• Continued internal online training program noted below, growing it from 40 to 80-100 internal attendees, bringing in periodic guest speakers, SMEs and vendor/partners as needed.• Designed, reviewed, implemented, and update 26 course Leadership & Development curricula.• Worked with team members and stakeholders across departments to assess needs, identify training gaps, align objectives, define requirements, and prioritize needs.Focusing on CompTIA, Microsoft applications, creative suites, business skills, and more, I present timely webinars, oversee the creation and distribution of support materials, etc.When you train with the best, you're treated like the best.Area of focus include:• CompTIA. As Platinum partners, our offerings include…A+ | Network+ | Security+ | CASP (CompTIA Advanced Security Professional) | CSA+ | Linux+ | Project+ | Cloud+ |Mobility+ | more• Microsoft applications. Our Gold partner specialties are…Excel | Word | PowerPoint | Access | Outlook | SharePoint | and othersOffice 365Windows 10 |Windows 8.1 | Windows 7• Adobe creative suiteInDesign | Photoshop | Acrobat | Illustrator | Dreamweaver |Flash | After Effects | Captivate | ColdFusion | etc.• Business skillsSalesforceQuicken/QuickbooksCrystal Reports/SAPTime Management | Interviewing | Management | Communications | Writing
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  • New Horizons Computer Learning Centers
    Product Manager
    New Horizons Computer Learning Centers Feb 2011 - Apr 2017
    Worldwide (Based In Anaheim, Ca)
    • Negotiated and oversaw Gold and Platinum partnerships and liaised between New Horizons and key strategic vendors/partners (Microsoft, CompTIA, etc.),• Drafted or oversaw creation of and provided sales, operations, & marketing materials.• Managed top partner training, and support for franchise network of 250+ locations, developing internal online training programs and leading ongoing product instruction for 30-40 remote sales, operations, marketing, and general management employees each week.• Created supplementary materials to reinforce training and increase knowledge retention.
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  • Nationwide Surveys
    President
    Nationwide Surveys Sep 2002 - Dec 2013
    Southern California
    • Identified client needs, capturing feedback from employees, customers, guests, and target audiences.• Conducted user testing, ensuring that research instruments contained accurate content and fulfilled stated needs/objectives. Evaluated product and project effectiveness, identifying successes & areas of opportunity.• Performed data collection and analysis, presenting summarized findings to key stakeholders.• Managed and trained entire staff of interviewers, leads, and managers.• Top clients included Universal Studios Hollywood; Big League Dreams food & beverage departments; several professional sporting, trade, consumer events; etc.• Worked with members of client organizations at all levels, from CEO to entry-level.Nationwide Surveys’ customized electronic, paper surveys, and evaluation forms met market researchers' specific needs. Nationwide Surveys conducted session reviews, gauged customer interest and satisfaction levels, gathered employee feedback and more. From design and printing to collection and reporting, Nationwide Surveys delivered quality data collection services to the market research community.Specialties: Nationwide Surveys offered complete surveying services to clients ranging from small companies to major market research firms and Fortune 1000 corporations.
  • Kilgore Consulting
    President
    Kilgore Consulting Sep 2002 - Dec 2013
    Corona, Ca
    dba Nationwide Surveys (see above)
  • Feedback Systems
    Vice President, Marketing & Operations
    Feedback Systems Jun 1999 - Oct 2002
    Long Beach, Ca
    • Oversaw all aspects of the market research corporation’s operations and marketing departments, reporting directly to the president• Instigated wide-scale marketing and operations procedures resulting in continual sales growth and improved efficiency• Dramatically improved customer service• During tenure, average monthly sales increased approximately 40%, with profits increasing approximately 60%• Instigated wide-scale marketing and operations procedures leading to continued sales growth and improved efficiency
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  • California Event Management / Gutenberg Expositions
    Executive Director
    California Event Management / Gutenberg Expositions Sep 1996 - Jun 1999
    Anaheim, Ca
    Ran the largest printing trade show in the western United States - the Gutenberg Festival - with 30,000 attendees and over 250,000 gross square feet of exhibit space.• Responsible for all operations and marketing of multi-million dollar trade show management organization• Streamlined operations, trained and managed staff, improved client and vendor relations, and created and oversaw internship program• Business success and acumen led to rapid promotion from Marketing Director to Executive Director• Prepared organization for sale and assisted in transition to purchasing company• Created new and ongoing programs resulting in substantial annual profit and nearly doubling sale price of company
  • California Event Management / Gutenberg Expositions
    Marketing Director
    California Event Management / Gutenberg Expositions Oct 1996 - Feb 1998
    Anaheim, Ca
    • Led all aspects of marketing for multi-million dollar trade show organization• Negotiated contracts with vendors, partners, the media, and trade organizations• Acted in evangelical capacity - taking on public speaking and panel positions to brand the organization and drive support for the industry as a whole
  • Ohcal Foods
    Field Consultant (Now Called "Market Manager")
    Ohcal Foods Mar 1996 - Oct 1996
    • Oversaw approximately 35 units at a time in all areas including marketing, sales building, safety/security, inventory/purchasing, food quality, human resources, training, P&L, opening of new units, analysis of potential sites, construction, and transfer of ownership• Instrumental in developing market-wide (roughly 500 units) marketing and sales plans• Created and implemented market-side cash handling system
  • Taco Bell
    Multi-Unit General Manager
    Taco Bell May 1994 - Feb 1996
    Irvine, Ca
    • Responsible for day-to-day restaurant operations, marketing, personnel, inventory, P&L analysis, budgeting, training, and quality assurance in restaurants with sales exceeding $2 million annually• Trained and mentored several employees through transition from hourly to management positions• Solely responsible for market-wide cash control/assets protection• As General Manager, reduced cash losses in store over 80% and reduced annual market-wide losses by approximately 50%
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  • Wagner Electrical Sales
    Operations Manager
    Wagner Electrical Sales Aug 1991 - May 1994
    La Mirada, Ca
    • In charge of daily operations, personnel management, customer service, sales, inventory control, shipping, safety supervision, and sales/technical presentations and training• Acted as liaison between customers and manufacturers• Sales tripled during tenure due to increased product offerings and additional sales of existing product lines
  • Disneyland Resort
    Front Desk Clerk
    Disneyland Resort Jul 1990 - Sep 1990
    Worked at Disneyland Hotel during a summer before starting graduate school. Focused on implementing Disney's goals to delight guests and make their experience at the Disneyland Hotel magical.
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  • Villanova Preparatory School
    Assistant Dean Of Residents
    Villanova Preparatory School Aug 1989 - Jun 1990
    Responsible under the Dean of Students for all issues related to resident students at a preparatory high school. Responsibilities included overseeing education outside of school hours (homework, studies, tutoring, etc.), food (all three meals were provided daily), student budgets (allowance), medication/medical needs, counseling, etc.

Mike Kilgore Skills

Product Management Management Strategic Partnerships Training Team Building Business Development Strategic Planning Market Research Marketing Sales Product Marketing Customer Service Sales Operations Account Management Cloud Computing Leadership Analysis Strategy Solution Selling Budgets Salesforce.com Start Ups Enterprise Software Time Management Human Resources Competitive Analysis Team Leadership Saas Business Planning Software As A Service

Mike Kilgore Education Details

Frequently Asked Questions about Mike Kilgore

What company does Mike Kilgore work for?

Mike Kilgore works for Skillsoft Global Knowledge

What is Mike Kilgore's role at the current company?

Mike Kilgore's current role is Global Product Director.

What is Mike Kilgore's email address?

Mike Kilgore's email address is mi****@****ons.com

What is Mike Kilgore's direct phone number?

Mike Kilgore's direct phone number is +195127*****

What schools did Mike Kilgore attend?

Mike Kilgore attended The College Of William And Mary, Foothill High School, University Of Southern California.

What are some of Mike Kilgore's interests?

Mike Kilgore has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.

What skills is Mike Kilgore known for?

Mike Kilgore has skills like Product Management, Management, Strategic Partnerships, Training, Team Building, Business Development, Strategic Planning, Market Research, Marketing, Sales, Product Marketing, Customer Service.

Who are Mike Kilgore's colleagues?

Mike Kilgore's colleagues are Hairil Izwan Isamuddin, Heath Morris, Jacob Huebner, Katherine Keyes, Charlene Lundy, Ryan Ashby, Deanna Harn.

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