Michael Dixon Email & Phone Number

United States

Tampa, Florida, United States

Freelance work, supporting some amazing clients with Project Management, Operations Support and System Implementation / Training.

Remote

Responsible for connecting the people, processes, and priorities of the agency in order to identify the most efficient, profitable (and thoughtful) ways of working. Integrator all things process, and overseeing how project details are received, organized and implemented / communicated. Manage a team of 10 direct reports, collaborate with senior leadership.

Tampa/St. Petersburg, Florida Area

• Overall oversight of agency processes, people development and financial health management. Core responsibilities included:
• Resource management and utilization
• Agency reporting and data governance
• System/process implementation, execution and training
• Financial planning and forecasting
• Culture, recruitment and team development/growth strategy

Bluffton, South Carolina (Hybrid)

• Agency-wide system implementation, training, system administration, traffic management, reporting/report enhancements, change management, workflow/process improvement, employee recognition, technical support.
• Streamlined setup for annual multi-million-dollar budgets for key clients, providing detailed reporting and enhanced budgeting
• Identified and established best practices, creating consistent workflows and processes to support 100+ clients and 150+ employees

Tampa/St. Petersburg, Florida Area

• Department management, project management/system implementation and training, traffic/schedule management, team building/recruitment, executive/sales team relationship building, project management, reporting.
• Implemented new project management system and trained 500+ employees nation-wide
• Managed 7 creative direct reports and scheduling for a team of 20, providing graphics support for 33 TV stations and 30 radio stations
• Established/maintained annual Graphics Hub content calendar
• Lead the design/build of an internal resource portal

Ybor City (Tampa), FL

Managed production workflow/request intake, analyzed bandwidth, captured/monitored client edits, managed print production and promotional items vendors (QA and RFPs), communicated available sales resources and trained staff on proper use, attended press checks and supported corporate projects

Tampa/St. Petersburg, Florida Area

Designed and produced digital/print collateral and created content (copy, graphics, reports, presentations and displays), managed vendor relationships, communicated available services and trained on proper use for multiple lines of business

• Assisted in set up and monitoring of various campaigns.
• Set up and maintained video/photo storage.
• Maintained department and President level budget tracking sheets.
• Coordinated, processed, and followed up on all departmental invoicing.
• Created & edited various creative files for company use.
• Created and maintained reports and calendars for team tracking.

• Assisted clients, co-workers, with weekly payroll, AR, HR, direct deposits, and benefits information.
• Supported a team of recruiters with new hire orientations and transfer conversions.
• Created weekly newsletter for candidate marketing purposes.
• Maintained extensive financial records and commission reports for team.
• Created and maintain employment spreadsheets.
• Maintained Tax information/ files.

Greater New York City Area

• Assisted pattern room by creating revised patterns for existing garments for duplication.
• Assisted first sample pattern maker for bridal with copying patterns, creating new patterns, draping original patterns, adjusting details on patterns, and provide various assistance where needed.
• Assisted design department with recording specs, knocking off sample garments, and creating custom embellishments
• Helped to create first sample garments for Bridal Collection.

Tampa/St. Petersburg, Florida Area

• Reponsibilites included making various adjustments to accounts, scheduling new service, and maintaining subscriptions in a fast paced call center atmosphere.
• Managed customer accounts for thirty plus magazines in two different computer systems both within the United States and internationally.
• Maintained high level of quality assurance and customer satisfaction.
• Assisted upper level management with specific project related work.

Hudson, FL

• Greeted and entertained thousands of guests on a daily basis on foot and in live stage shows.
• Responsible for character entertainment for numerous conventions, parties and special corperate engagements.
• Opened the night show Fantasmic! and worked with make up artists and costume designers to create the Maleficent character for Florida.
• Modeled for prototype costumes.