Michael Fox Email & Phone Number

Chesapeake, Virginia

• ️Drive Customer Points of Sale through Consultative Business Partnerships.
• ️Build and maintain consultative business relationships with customer Key Decision Makers (KDMs) at all levels.
• ️Partner with KDMs to develop and execute a detailed action plan to increase and improve sales results within their stores.
• ️Cultivate a network of influential contacts at all levels of internal and external customers to achieve sales objectives within assigned territory.
• ️ Achieve all merchandising objectives executing customer specific promotional plans.
• ️ Develop and recommend strategies aimed to improve the overall effectiveness of my territory, district and/or area business activities.

Chesapeake, Virginia

• ️ Performed day-to-day operational logistics including team supervision, shift coverage / scheduling, product sales, financial transactions, inventory controls to provide exceptional customer care.
• Manage the sales floor and identify product placement strategies, cleanliness needs, efficient workflow designs and opportunities for improvement while maintaining a welcoming environment for customers.
• Count inventory and compare on-hand merchandise with par levels, coordinate product orders with freight companies and vendors, and ensure deliveries align with stringent timing needs.
• Serve as a cultural steward for the corporation’s brand to administer human resource initiatives including recruitment, interviewing, hiring, onboarding, training and performance reviews.
• Collaborate with the Store Manager on operational policies, procedures and industry best practices.

Chesapeake, Virginia

• Partnered with management, colleagues and the Business Development Group on methods for advancing the sales life cycle (targeting, seeding, building pipelines, conversion tunnel).
• Exceeded annual and quarterly inventory movement and sales growth objectives ~20%.
• Represented the brand in all client communications and expedited major product launches and promotional campaigns.
• Prospected new clients within the assigned region by cold calling, following up on referrals, networking and attending industry events and tradeshows.
• Maintained open availability to clients via email, phone and in person to swiftly respond to and resolve customer complaints and issues; immediately escalating situations as required.
• Established budget requirements using business planning methods and managed this by controlling expenses.

Chesapeake, Virginia

• Provided consultative selling by recommending purchases to customers in big box stores like Lowe's and Home Depot.
• Conducted training, placed orders, developed business relationships with management.
• Assembled merchandise displays in compliance with company guidelines to ensure strategic placement and maximized purchases.
• Observed a routine sales call cycle to ensure bi-weekly coverage of all accounts.
• Worked as a vendor service representative for companies like: Dewalt/Black and Decker, Porter-Cable, Milwaukee, Minwax, Shur-Line, Wooster, Wagner/Spray-Tech, Troy-bilt, Poulan, Dap, Hitachi, Generac, Rustoleum, and.

Chesapeake, VA, United States

Primary responsibilities included leading and enabling a team of associates to deliver the best possible customer experience in the store.This included but was not limited to coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage. I am speaking here about two different.