Liminalities is an international multimedia publication for innovative qualitative scholarship.● Information design (product): created information map and data model to guide design of site; designed organizing, labeling, and navigation systems for effective user experience, content findability, and wayfinding; developed consistent page layouts, labels, content style guides, metadata strategy, SEO, and taxonomies. Generative research involved interviews with target users, competitive analysis, heuristic analysis, and IA best practices; ongoing evaluative research involves navigation analytics, user interviews, social listening, accessibility best practices, and updated web standards, resulting in regular iterative revisions along with ongoing new content and indexing. Navigation system, labels, and content organization has changed over time to reflect changing user needs and design trends.● Information design (internal): created data models and systems to track author submissions and information, to track production schedule of individual content items and each quarterly issue, to track progress and statuses of multinational team of editors, to manage and organize progress and assessments of scores of peer reviewers; developed style guidelines for written work, images, video, and other multimedia content.● Platforms and coding: Open Journal Systems, VS Code, Dreamweaver, GIMP, Seashore, Photoshop, HTML, CSS.● Product development: End to end production of 63 issues and 761 qualitative research articles and media projects, by contributors with diverse backgrounds from over 30 countries.● Awards: Liminalities is a cross-disciplinary model/leader for digital scholarship and creative work; received a Distinguished Service Award from the National Communication Association for impacting the direction and scope of international research, scholarship, teaching, and digital expression.

Taught classes on Misperception, Misinformation, and Disinformation; Civic Engagement; Narrative Persuasion; and Communication, Culture, and Identity

Taught classes on Persuasion & Propaganda, Globalization & Democracy, Visual Communication, Media & Society, Critical Media Studies, and Public Speaking

Taught courses on small group communication, fundamentals of communication, business & professional communication, and public speaking

● Program-level IA: designed and implemented a new program structure for the Communication undergraduate major based on competitive research, user interviews, program-wide course outcomes assessments, enrollment analytics, changing user needs, changing stakeholder needs, and changing institutional goals.● Department website: completed full redesign through a research process of information mapping, user interviews, comparative analysis of peer institutions, navigation analytics, and content audits. Designed new organizational structure, navigation, and label system within a networked hierarchy to improve wayfinding, content relevance, and usability across diverse user groups. This design was adopted as the model for all other department websites across the college.● Internal IA: led a revision of department operating procedures to produce transparent, equitable, and inclusive data collection, organization, and assessment of faculty responsibilities and productivity. ● Product development: implemented a new hybrid learning experience in collaboration with the National Center for Academic Transformation and USF Media Innovation Team to create a learning model that improved student performance with both higher enrollments and for lower costs.● Subject matter expertise (IA and UX): conducted original research resulting in book-length theory of human communication in terms of place (geographies and architectures of meanings) and movement (wayfinding, open systems, creativity, and emotion); conducted ongoing extensive research on visual communication, mediated information landscapes, and phenomenology of human experience.● Product development: developed courses, learning strategy, and assessments for 13 unique courses (including public memory, visual culture, globalization & democracy, persuasion, space & place, relationships, young adult literature, philosophy of communication, performance art, and persuasion. Delivered 80+ courses to 7600+ students.