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PMP certified Project Manager with more than 20 years experience in the precise and highly disciplined nuclear industry. Five years successfully developing project management processes, standards, templates and tools for information technology and infrastructure projects. An additional eight years leading and managing high-performance information technology application development and support teams providing customer support services to both internal and external customers. Project Office• Developed and implemented significant advancements in the effectiveness of the project office. The large projects office had experienced rapid growth and, as a result, had not kept pace with tools and processes to support the project organization. Assessed the organizational needs and developed/executed a strategy to implement project management tools, standards and processes to improve project delivery.Complementary Skills:• Project Support Services • Planning and Control• Application Development and Support• Database Administration• Help Desk / Desk Top Services • Optimization of Employee Talent and CapacitySpecialties: Project Management PMP, Project Office IT or InfrastructureProject Office standards, processes, tools, templatesInformation Technology Application Development, Help Desk
Freelance
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RetiredFreelance Oct 2020 - PresentHaley Station, Ontario, Canada
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Manager Information Technology ServicesCanadore College Aug 2011 - Sep 2020North Bay OntarioRetired, blessed to work with the team from Canadore IT, thanks for your never ending support.Privileged to lead an awesome small team (11 staff) to support all Canadore IT related infrastructure, network, applications, database and support requirements. Leadership of strategic business application projects including Oracle 11i for Banner 8, online payment, online web registration, iStudent portal, Course Outline and Health Centre EMR. Numerous minor upgrades including ministry reporting, bursary and scholarship applications, electronic forms, data extracts and new automated business processes. •Countless infrastructure upgrades including major core network upgrades, integrated media hub, extended deployment of wireless accessibility, SAN expansion / upgrades, Exchange / AD / ActiveSync upgrade, 10G network infrastructure, disk to disk backup, etc.• Ensure provision of Service Desk services to Canadore employees and students disbursed across 4 main campuses as well as remote users. Includes laboratory PC / Apple configurations, corporate and instructional software deployment and support, printers, computer refresh staff and labs, corporate software 1st level support, etc. -
Manager Project Support ServicesAecl Nov 2008 - Feb 2011Responsible for Reactor Technology & Operations Projects services, processes and tools from definition of requirements throughout the project life cycle. Assist clients with requirements definition, business cases, funding authorizations needed to define and launch projects. Develop processes, standards and templates used by project delivery staff to facilitate project start-up and execution. Provide senior management consolidated resource demand, cash flow forecasts and project budget needs based on current project schedules across the portfolio. -
Manager Planning & ControlAecl Feb 2006 - Nov 2008Responsible for Reactor Technology & Operations Projects planning and control resources (-25 permanent positions). In addition, responsible for establishing and maintaining project management system procedures, tools and applications and associated training.
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Manager It PlanningAecl Mar 2005 - Feb 2006Responsible for provision of IT strategic planning, project planning processes and tools, coordination of IT SLA's, project reporting and customer surveys.
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Manager It Applications / Customer Support ServicesAecl Oct 1997 - Mar 2005Managed IT applications development and support ensuring timely and cost effective delivery of applications utilizing in-house and external expertise.Managed the ITS Help Desk providing company wide ITS support to ~3,600 users across multiple sites. First level support as well as monitoring of second / third level support calls. Analysis of call trends to implement cause resolutions.Managed Desktop Support providing delivery of desktop hardware, software and configuration management. Managed productivity tools such as MS Office, Outlook, Adobe, etc.
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Application Coordinator / Systems AnalystAecl Sep 1990 - Oct 1997Development, implementation and maintenance of business systems (billing, A\R, HR, nuclear inventory, etc). Supervise programming staff on a project basis.
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Project Manager - ItCarpita Corporation Feb 1984 - Aug 1990Integrated carpet company including manufacturing, wholesale and retail carpet outlets. Responsible for development and support of a broad range of business systems including inventory distribution, retail sales processessing, wholesale sales order, financial and manufacturing.
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Project Leader - ItComark Services Incorporated Jun 1983 - Feb 1984Project leader responsible for systems design, program development, system testing, implementation and support for retail sales applications. Managed work assignments for programming staff.
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Programmer / Systems Analyst / Project LeaderFortrex Systems Corporation Nov 1978 - Mar 1983Systems design, programming, system testing, on-site implementation of software applications, specialized in car leasing.
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ProgrammerL&W Data Systems Sep 1977 - Oct 1978Programmer developing business application software for external clients.
Michael Lock Education Details
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Project Management InstituteProject Management Professional -
Computer Programming & Analysis
Frequently Asked Questions about Michael Lock
What company does Michael Lock work for?
Michael Lock works for Freelance
What is Michael Lock's role at the current company?
Michael Lock's current role is Retired IT / Project Management.
What is Michael Lock's email address?
Michael Lock's email address is lo****@****ell.net
What is Michael Lock's direct phone number?
Michael Lock's direct phone number is (705) 474*****
What schools did Michael Lock attend?
Michael Lock attended Project Management Institute, Seneca Polytechnic.
Not the Michael Lock you were looking for?
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2lhsc.on.ca, westernu.ca -
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Michael Lock
Management Professional | Account Director, Auto Sector | Experience: Marketing, Sales, Finance, Insurance | Notable Skills: Data Analysis, Contract Negotiations, Influential Presentations | Presidents Club Award WinnerHamilton, On2walkaway.ca, walkawaycanada.com -
2shaw.ca, aer.ca
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