Michael M. Email & Phone Number

Minnesota, United States

Minneapolis, Chicago

• Manage Builder Sales Team, currently 15 employees.• Key Account Management.• Issue resolution of escalated problems.• NARI MN Board Member, Sponsorship Committee Chair (www.narimn.org)

Hopkins, Mn

• Developed training programs and presented product and sales training seminars in Customer Experience Center• Key account manager for the companies largest client• Created and presented IDCEC Approved CEU's for delivery to ASID, NKBA, AIA, and other organizations.• NARI MN Board Member, Sponsorship Committee Chair (www.narimn.org) • Sales Account Manager for accounts in Minnesota, Wisconsin, Iowa and Nebraska

Greater Minneapolis-St. Paul Area

• Supported Eastern, South Eastern, and Central Region Sales Teams (Retail/Builder) and Sales Managers by providing sales coaching support built around the challenger sales model for insight selling techniques to ensure adoption and success of commercial insight selling.• Salesforce "super user" responsible for training Sales Managers and Account Managers on how to use and leverage the functionality of Salesforce.com for account planning, tracking of training deliveries, Plan-o-grams, and tracking dealer sales figures.• Responsible for new product trainings and presentations at regional and national Trade Shows as well as Buy Group Conventions (Nationwide, Brandsource, etc.).• Responsible for shortening the learning curve and increasing productivity with Sales Teams and Sales Managers through implementing and facilitating highly effective Coaching techniques and tools (SMART goals, GROW, Skills and Attributes matrix, etc.).• Facilitated Training Enterprise train the trainer workshops to Account Managers and Sales Leaders at the National Level.• Presented CEU programs to key regional clients and organizations.• Worked directly with Global Training Manager (Auckland NZ) to develop U.S. centric Product Training Enterprises.• Worked directly with Global Commercial Messaging Manager (Dunedin NZ) to develop focused Commercial Insight Messages for the U.S. market in support of product strategies for both Retail and Builder channels.

Greater Minneapolis-St. Paul Area

• Account manager for Fisher & Paykel Products ( www.fisherpaykel.com ) for Retail and Builder business segments in: Minnesota, North Dakota, Northern Wisconsin, and the Upper Peninsula of Michigan.• Contributing member of Fisher & Paykel SDA (Specifier, Designer, and Architect) Task force.• Responsible for building relationships with Retail and Builder customers, achieving sales targets, new customer prospecting, broadening and strengthing retail distribution, management of dealer incentives, strategic planning, achieving corporate objectives including budgeted sales and all associated administrative duties.• Key accounts in the territory include Warners’ Stellian, Ferguson, MJ’s Contract Appliance, Furniture & Appliance Mart, Rigels, as well as many regional independent customers.• Responsible for sales product training and presentations in both classroom and informal settings to Retailers, Builder Distributors, Designers and Architects.• Communicating and monitoring sales programs, rebate programs, Builder programs, and all promotions with all customer segments and members of buying groups (e.g. Brandsource, Nationwide, Mega, and Marta).• Active participation in BATC, NKBA and NARI associations.

• Account manager for Key high-end builder accounts.• Sales of Appliances, Sinks, Faucets, Countertops, Cabinets, Windows, and Fireplaces to Residential and Commercial Builders.• Negotiate pricing and programs with Vendors to increase margin and profitability.• Review and monitor profitability of all product lines and continue profitability improvement in all sales areas.• Manage outside Sales Staff by ensuring adherence to manufacturers pricing programs, maintain profitability of account sales and holding them accountable for the overall effectiveness of account managers.• Member of Guyer’s Leadership Team..• Increased profitability for top builder account (Hans Hagen Homes) by coordinating all transactions, increasing logistical effiencies, implementing price increases, and developing and nurturing strong partnerships with key company officers.• Key contact for high-end condominium projects. Specified product for pre-sold units, determined ventilation requirements/capabilities, provided installation/pre-planning recommendations, and created all marketing materials for the project. Reviewed contract with the General Contractor. Cross-trained internal sales consultants on specifics relating to the project and the special needs of the clientele.• Developed and created Marketing materials for builder sales division.• Member of NARI and BATC organizations.• Special Event Coordination both on and offsite (Open House, Golf Tournaments, product demonstrations, Luxury Home Tour Events, Influencer Events).• Technical support for commercial/residential contractors, architects, kitchen designers, servicers and installers.

Managed commercial printing contracts with existing accounts.Generated new contracts and expanded existing contract business.Upgraded software business systems, trained ownership and workforce in new software system, integrated CRM software into buisiness.Provided Marketing Consultation and Copywriting services to clients.Negotiated large scale printing projects with local commercial printing distribution companies.

Top 25% Sales Consultant representing Goldmine, OnContact, and Siebel Mid-market software.Instrumental in achieving sales quotas that facilitated SFA Solutions in becoming one of the first companies to achieve FrontRange/Goldmine “Premier” status for 2001.Created and implemented marketing tactics, created Website content and assisted in Website design.Implemented internal business policies and efficiencies. Assisted in the acquisition and integration of another Goldmine Reseller in Madison, WI.