Michael Malone Email and Phone Number
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Michael Malone personal email
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I have a passion for data, technology, and client/customer success. I support the client experience by delivering adaptable solutions and by employing a can-do attitude for any challenge. I enjoy working with data and using analytics to drive solutions. In my free time, I am a hobby photographer, snowboarder, and concert-goer.
S3 Partners
View- Website:
- s3partners.net
- Employees:
- 70
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Senior Associate, Client Service And Product DevelopmentS3 PartnersNew York, Ny, Us
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Client Service / Product DevelopmentS3 Partners Dec 2019 - PresentGreater New York City AreaI manage daily operations and deliver exceptional client service for S3’s financial technology SaaS products, primarily focusing on the Blacklight platform. My role centers on ensuring client satisfaction by handling inquiries and resolving issues promptly. I also lead product development initiatives from ideation to implementation, advancing S3's product suite to reduce churn and attract new clients.
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Client Ops AnalystCredit Suisse Mar 2018 - Dec 2019New YorkI accepted a role in Prime Client Operations after being recommended to the team by the Director of my department. I act as the main point of contact for trade related inquiries for over 30 of Credit Suisse's prime brokerage clients, including one of the firm's top grossing clients. Within the role, I work proactively to manage client trades and reduce/eliminate trade fails. By being adaptable to client needs and generating Excel reporting metrics to track trends, I have been able to assist in reducing trade fails by 50% in 6 months for one of our largest clients.I have also worked on other projects outside of my day-to-day that required liaising with our IT teams in order to improve system functionality for my team. -
Prime Margin Services AnalystCredit Suisse Jul 2016 - Mar 2018New York, New YorkResponsible for monitoring both the margin and cash accounts of Prime Clients to ensure compliance with appropriate regulatory and house margin requirements. Developed and analyzed "What If" reports in conjunction with Client Service Representatives and Risk teams in order to accurately predict outcomes of the given scenario. Produced reporting for senior management and FINRA to ensure compliance with regulatory rules.Develop VBA macros to improve processes by delivering increased accuracy and reduced time needed to complete various tasks by over 30 minutes per day.Generate weekly and monthly regulatory reports for internal Regulatory teams in order to comply with FINRA regulations. Investigate irregularities in order to ensure accuracy.
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Structured Products Whole Loan Operations AnalystCredit Suisse Jul 2015 - Jul 2016Greater New York City Area
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Operations Summer Analyst - Global Network ManagementCredit Suisse May 2014 - Aug 2014Greater New York City Area
Michael Malone Skills
Michael Malone Education Details
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Sachem High School North
Frequently Asked Questions about Michael Malone
What company does Michael Malone work for?
Michael Malone works for S3 Partners
What is Michael Malone's role at the current company?
Michael Malone's current role is Senior Associate, Client Service and Product Development.
What is Michael Malone's email address?
Michael Malone's email address is mi****@****ers.net
What is Michael Malone's direct phone number?
Michael Malone's direct phone number is 163170*****
What schools did Michael Malone attend?
Michael Malone attended Rutgers, The State University Of New Jersey-New Brunswick, Sachem High School North.
What are some of Michael Malone's interests?
Michael Malone has interest in Disaster And Humanitarian Relief.
What skills is Michael Malone known for?
Michael Malone has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Html, Social Networking, Sales, Leadership, Teamwork, Windows, Time Management, Photoshop.
Who are Michael Malone's colleagues?
Michael Malone's colleagues are Daniel Runco, Babu Fadu, Matthew Unterman, Umar Qureshi, Heather Hogsten, Kenneth Farmer, Chris Mavrogordato.
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Michael Malone
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Michael Malone
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Michael Malone
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