Michael Margulis Email & Phone Number

Charleston, South Carolina Metropolitan Area

Charleston, South Carolina Metropolitan Area

Answer, Manage, and Qualify opportunities entering the business through inbound marketing channels (Sales Phone Line, Online Sales Chat, Online Form Submissions, etc.).Perform timely follow up on Marketing Qualified Leads generated by Blackbaud Demand Generation Teams.Provide an excellent customer experience when interacting with prospects and customers, maintaining and growing the presence & reputation that Blackbaud holds in the industry.Utilize internal systems to organize workflow/day-to-day processes, schedules, tasks, etc. and ensure data cleanliness standards are kept throughout.Serve as a trusted resource for the Marketing Development Team; specifically working with management on process improvements, strategy and support within the team.

Midlothian, Va

Manage all social media platforms (Facebook, LinkedIn, Twitter, Email); serve as primary content creator & drive relevant strategies to engage new and existing customers. Successfully grew LinkedIn audience from 100 followers to ~2000 from 2018 to 2022 in a niche market.Qualify & filter new and existing leads for sales & new business development teams to grow inbound sales figures/pipeline. Successfully grew web leads by 45% from 2021-2023.Collaborate with management to plan, arrange & execute company related special events and trade shows.Plan, create & execute internal communication strategies to boost employee engagement and retain company culture.Utilize internal systems of record to perform basic market research and create relevant, targeted marketing campaigns to drive lead generation.

Virginia

Manage overall direction of content published across all platforms (website, print, social media).Serve as the primary source of content creation for all content. Included videos, print/social media graphics, press releases, etc.Work directly with management to ensure that campaigns were executed on a consistent basis and all deadlines were met.

Midlothian, Va

Work with other events employees to give customers top of the line service and experience during their time at the golf club.Set up, serve food and beverage, provide customer service and relations, and break down and reset is all part of a typical shift.

Farmville, Va

Use and operate industry standard video, image capture and audio equipment to create promotional content to display on the Longwood University website for consumption by prospective students and families.Worked directly with staff members in the Communications Department to display an image that showed the quality of the department to prospective students.

Bachelor Of Arts - Ba, Mass Communication/Media Studies

Activities and Societies: Longwood Men's Soccer Program Member of Lambda Pi Eta - Communication Studies Honor Society

Customer Experience Certification