Michael Mccracken

Michael Mccracken Email and Phone Number

Senior Director - Digital Workplace Solutions at SHI International Corp. @ SHI International Corp.
somerset, new jersey, united states
Michael Mccracken's Location
Arvada, Colorado, United States, United States
Michael Mccracken's Contact Details
About Michael Mccracken

Energetic, solution-oriented leader with extensive experience leading global presales and post-sales teams in the delivery of solutions that create business value by bridging the gap between business requirements and technical capabilities.Effective communicator, with the unique ability to work with both technical and business leaders, as well as, providing energetic, informative industry-trends presentations to large and small audiences.

Michael Mccracken's Current Company Details
SHI International Corp.

Shi International Corp.

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Senior Director - Digital Workplace Solutions at SHI International Corp.
somerset, new jersey, united states
Website:
shi.com
Employees:
4769
Michael Mccracken Work Experience Details
  • Shi International Corp.
    Senior Director - Digital Workplace Solutions
    Shi International Corp. Apr 2021 - Present
    Denver, Colorado, United States
    As the Senior Director of SHI’s Digital Workplace Solutions, I am responsible for developing and executing the go-to-market strategy for the Digital Workplace Solutions presales engineering team. In this role, I am also responsible for managing a team of pre-sales engineers focused on helping customers choose the right digital workplace solutions to meet their needs.Focus technologies for the Digital Workplace Solutions team include:• Unified Communications (UCaaS)• Meeting room audio & video hardware• Contact Center (CCaaS)• End-user endpoint managementMy team guides customers on their journey by providing…• Technology briefings• Product demonstrations• Requirements gathering workshops• Solution comparisons & recommendations based on a customer’s specific needs• Architectural design• Professional services scoping • Bill of materials and complete solution price quotingPlease ask me how my team and I can improve your employee and customer experience with digital workplace solutions.
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  • Shi International Corp.
    Senior Director - End User Solutions
    Shi International Corp. Apr 2019 - Apr 2021
    Greater Denver Area
    As the Senior Director of SHI’s End-User Solutions, I am responsible for developing and executing the go-to-market strategy for SHI's End-User Solutions offering.In this role, I am also responsible for managing a team of pre-sales engineers focused on helping customers choose the right end-user solutions to meet their needs. I am also responsible for managing a team of post-sales consultants who provide professional services to ensure our customers are maximizing their end-user solutions investments.Focus technologies for the End-User Solutions team include:• Unified Communications (UCaaS)• Email (Microsoft Exchange)• Microsoft Office365 Suite• End-user endpoint management• Virtual desktops (VMware & Citrix)My presales team guides customers on their journey by providing…• Technology briefings• Product demonstrations• Requirements gathering workshops• Solution comparisons & recommendations based on a customer’s specific needs• Architectural design• Professional services scoping • Bill of materials and complete solution price quotingMy post-sales team provides professional services in the areas of…• Existing environment "Best-Practices Health Checks" and remediation• Technology deployments• Technology migrationsPlease ask me how my team and I can improve your end-user experience and maximize your end-user solution investments.
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  • Hosting
    Vice President Of Professional Services
    Hosting Dec 2016 - Apr 2019
    Greater Denver Area
    Responsible for developing HOSTING's advanced solutions offering set and professional services practice including strategy, assessment, design, build and manage offerings in the areas of:- Traditional and hyperscale cloud services (Amazon AWS, Microsoft Azure & VMware)- Cloud-based virtual desktops (VDI in the cloud)- Database services (Microsoft SQL, MySQL, Oracle) - Application Services (Office 365, MS Exchange, SharePoint, MS Dynamics)- Security - Data Center ServicesResponsibilities/task performed as the Vice President of Advanced Solutions include:- Setting strategic direction- Identifying and building out key offerings- Ensuring offering profitability- Developing marketing and sales collateral- Hiring staff- Identifying, developing and managing delivery partnerships- Educating internal and partner sales teams on offerings- Articulating HOSTING capabilities to customers, partners, trade groups and industry analysts- Speaking at industry events such as Microsoft's Inspire partner conference- Gathering customer requirements- Developing proposals- Presenting proposals/solutions to customers- Contract negotiations- Opportunity pipeline development and management
  • Hosting
    Senior Director Of Professional Services
    Hosting Sep 2013 - Dec 2016
    Greater Denver Area
    Responsible for developing HOSTING's professional services practice including offerings in the areas of:- Cloud Services (VMware, Amazon AWS, Microsoft Azure)- Database services (Microsoft SQL, MySQL, Oracle)- Application Services (Office 365, MS Exchange, SharePoint, MS Dynamics)- Security Services- Datacenter ServicesResponsibilities/task performed as the Director of Professional Services included:- Setting strategic direction- Identifying and building out key offerings- Ensuring offering profitability- Developing marketing and sales collateral- Hiring staff- Identifying, developing and managing delivery partnerships- Educating internal and partner sales teams on offerings- Articulating HOSTING capabilities to customers, partners, trade groups and industry analysts- Gathering customer requirements- Developing proposals- Presenting proposals/solutions to customers- Contract negotiations- Opportunity pipeline development and management
  • Shi
    Director, Security & Risk Management Consulting Services
    Shi Mar 2011 - Sep 2013
    United States
    Responsible for developing SHI's Security & Risk Management consulting practice including: - Setting strategic direction - Identifying and building out key offerings - Developing marketing and sales collateral - Hiring staff - Developing partnerships with key OEMs, ISVs, and consulting firms - Educating internal sales team on offerings and customer value - Speaking at industry conferences such as user conferences for Symantec, McAfee, VMware and Gartner - Selling security-related solutions to customers
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  • Shi
    Professional Services Business Development Executive
    Shi Jan 2009 - Sep 2011
    As a Services Business Development Executive for SHI, I was responsible for articulating SHI's IT consulting services value proposition to large national accounts, including Boeing, Blue Cross/Blue Shield, United Airlines and State Farm Insurance. These services include: IT security, business continuity, data center design, data center optimization & automation, asset lifecycle management, product enablement and staffing services.
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  • Ibm
    Professional Services Business Development Executive
    Ibm May 2004 - Jan 2009
    Developed alliances with key hardware, software, and services providers in support of client proposals. Coordinated IBM and non-IBM cross-functional teams representing accounting, legal, delivery, marketing, sales, product development, and finance.Proposed and won international deals leveraging IBM’s international delivery capabilities.Negotiated contracts with IBM clients and business partners.Leveraged IBM’s Signature Selling Method and Client Value Initiative to managed sales progression.Lead a team of 36 solution sales leaders to propose and deliver solutions in the areas of Security & Privacy, Data Center Design, Business Continuity & Resiliency, Information Lifecycle Management, Storage & Server Consolidation/Virtualization, Infrastructure High-Availability, LAN/WAN/Wireless Networks, Managed Services and Mobile Computing.Hosted client briefings to generate new opportunity leads and promote client’s view of IBM as a thought leader
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  • Ibm Global Services
    Certified Enterprise Architect
    Ibm Global Services Jan 1999 - May 2004
    Developed, staffed, and lead the enterprise architecture team for one of IBM’s largest strategic outsourcing clients. This team focused on linking IT initiatives to business objectives.
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  • Ibm Global Services
    Database Administration Team Manager
    Ibm Global Services Jan 1997 - Jan 1999
    Managed a team of 12 database administrators who focused on physical and logical database support for Oracle, MS SQL Server, Sybase, Mainframe IBM DB2, mid-range DB2, and Informix databases.Developed team standardsHired staff and provided staff with professional development opportunities
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  • Ibm Global Services
    Database Administrator
    Ibm Global Services Jan 1994 - Jan 1997
    IBM mainframe DB2 database administratorOracle mid-range database administratorMicrosoft SQL Server database administratorTaught classes on database modelingDeveloped templates and standardized processes for the Oracle environment.Mentored/cross-trained other database administrators on Oracle RDBMS.
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  • Public Service Company Of Colorado
    Business Analyst/Programmer
    Public Service Company Of Colorado Jan 1992 - Jan 1994
    Designed, coded and implemented key components of a major customer information system.
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  • Ags Consulting
    Consultant
    Ags Consulting Aug 1990 - Jan 1992
    Created a competitive advantage by providing technical recommendations, business analysis, and application development for key clients of AGS Consulting.Increased resource effectiveness by designing and implementing an internal training program for AGS Consulting employees

Michael Mccracken Skills

Solution Selling Professional Services Enterprise Software Data Center Cloud Computing It Strategy Managed Services Security Saas Enterprise Architecture Business Development Virtualization Business Analysis Crm Management Outsourcing Storage Business Continuity Solution Architecture Cross Functional Team Leadership

Michael Mccracken Education Details

Frequently Asked Questions about Michael Mccracken

What company does Michael Mccracken work for?

Michael Mccracken works for Shi International Corp.

What is Michael Mccracken's role at the current company?

Michael Mccracken's current role is Senior Director - Digital Workplace Solutions at SHI International Corp..

What is Michael Mccracken's email address?

Michael Mccracken's email address is th****@****ast.net

What is Michael Mccracken's direct phone number?

Michael Mccracken's direct phone number is +130382*****

What schools did Michael Mccracken attend?

Michael Mccracken attended Illinois State University, Salzburg College.

What are some of Michael Mccracken's interests?

Michael Mccracken has interest in Exercise, Home Improvement, Scuba Diving, Shooting, Reading, Sports, Golf, Home Decoration, Health, Watching Sports.

What skills is Michael Mccracken known for?

Michael Mccracken has skills like Solution Selling, Professional Services, Enterprise Software, Data Center, Cloud Computing, It Strategy, Managed Services, Security, Saas, Enterprise Architecture, Business Development, Virtualization.

Who are Michael Mccracken's colleagues?

Michael Mccracken's colleagues are Tony Scott, Shawn Sabino, Mary Ann Holland, Michael Garcia, Haseena Banu, Dorian Miller, Claudiana Enc.administrativa.

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