Michael Mccracken Email & Phone Number

Denver, Colorado, United States

• As the Senior Director of SHI’s Digital Workplace Solutions, I am responsible for developing and executing the go-to-market strategy for the Digital Workplace Solutions presales engineering team. In this role, I am.
• Unified Communications (UCaaS)
• Meeting room audio & video hardware
• Contact Center (CCaaS)
• End-user endpoint managementMy team guides customers on their journey by providing…
• Technology briefings

Greater Denver Area

• As the Senior Director of SHI’s End-User Solutions, I am responsible for developing and executing the go-to-market strategy for SHI's End-User Solutions offering.In this role, I am also responsible for managing a team.
• Unified Communications (UCaaS)
• Email (Microsoft Exchange)
• Microsoft Office365 Suite
• End-user endpoint management
• Virtual desktops (VMware & Citrix)My presales team guides customers on their journey by providing…

Greater Denver Area

Responsible for developing HOSTING's advanced solutions offering set and professional services practice including strategy, assessment, design, build and manage offerings in the areas of:- Traditional and hyperscale cloud services (Amazon AWS, Microsoft Azure & VMware)- Cloud-based virtual desktops (VDI in the cloud)- Database services (Microsoft SQL.

Greater Denver Area

Responsible for developing HOSTING's professional services practice including offerings in the areas of:- Cloud Services (VMware, Amazon AWS, Microsoft Azure)- Database services (Microsoft SQL, MySQL, Oracle)- Application Services (Office 365, MS Exchange, SharePoint, MS Dynamics)- Security Services- Datacenter ServicesResponsibilities/task performed as.

United States

Responsible for developing SHI's Security & Risk Management consulting practice including: - Setting strategic direction - Identifying and building out key offerings - Developing marketing and sales collateral - Hiring staff - Developing partnerships with key OEMs, ISVs, and consulting firms - Educating internal sales team on offerings and customer value.

As a Services Business Development Executive for SHI, I was responsible for articulating SHI's IT consulting services value proposition to large national accounts, including Boeing, Blue Cross/Blue Shield, United Airlines and State Farm Insurance. These services include: IT security, business continuity, data center design, data center optimization &.

Developed alliances with key hardware, software, and services providers in support of client proposals. Coordinated IBM and non-IBM cross-functional teams representing accounting, legal, delivery, marketing, sales, product development, and finance.Proposed and won international deals leveraging IBM’s international delivery capabilities.Negotiated contracts.

Developed, staffed, and lead the enterprise architecture team for one of IBM’s largest strategic outsourcing clients. This team focused on linking IT initiatives to business objectives.

Managed a team of 12 database administrators who focused on physical and logical database support for Oracle, MS SQL Server, Sybase, Mainframe IBM DB2, mid-range DB2, and Informix databases.Developed team standardsHired staff and provided staff with professional development opportunities

IBM mainframe DB2 database administratorOracle mid-range database administratorMicrosoft SQL Server database administratorTaught classes on database modelingDeveloped templates and standardized processes for the Oracle environment.Mentored/cross-trained other database administrators on Oracle RDBMS.

Designed, coded and implemented key components of a major customer information system.

Created a competitive advantage by providing technical recommendations, business analysis, and application development for key clients of AGS Consulting.Increased resource effectiveness by designing and implementing an internal training program for AGS Consulting employees

Bachelor Of Science, Computer Science

Activities and Societies: Dean's List, International Studies

International Studies, International Studies

Activities and Societies: Study abroad program focused on international culture, business, politics, and language