Mike Mcdonald Email & Phone Number

Baltimore, Maryland, United States

Baltimore, Maryland Area

Baltimore, Maryland

Baltimore, Maryland

Baltimore, Maryland

Laurel, Md

● Responsible for supervision of direct reports and managing performance / recognition ● Led team of 7 Coordinators to perform order fulfillment and sales support while improving the customer experience● Resolved internal employee and external customer issues with a sense of urgency and an empathetic manner● Accountable for State/Local Government, Federal, and B2B account operations

Laurel, Md

● Completed requests from field sales staff while providing administrative and sales support● Coordinated and managed corporate customer phone deployments ● Attended customer on-sites / employee benefits fairs● Provided pre-sale and post-sale support● 2010 Year End Performance Rating – “Leading”

Baltimore, Md

● Generated new business through prospecting, cold calling, networking and referrals, while maintaining 350+ existing accounts● Analyzed customer needs and presented integrated solutions to improve efficiencies● Facilitated completion of customer contracts

Baltimore, Md

● Exceeded monthly sales quota while growing existing accounts ● Prospected accounts for new business, both corporate and employee activation's ● 2008 Q1 – 97% to quota and 121% to sales dollar quota ● 2007 Winners Circle – 146% to quota EOY

Aberdeen, Md