Mike Mcdonald

Mike Mcdonald Email and Phone Number

Customer Advocate Specialist at CorneaGen @ CorneaGen
seattle, washington, united states
Mike Mcdonald's Location
Baltimore, Maryland, United States, United States
Mike Mcdonald's Contact Details

Mike Mcdonald personal email

n/a
About Mike Mcdonald

Mike Mcdonald is a Customer Advocate Specialist at CorneaGen at CorneaGen. He possess expertise in wireless, m2m, direct sales, telecommunications, customer retention and 21 more skills. He is proficient in English.

Mike Mcdonald's Current Company Details
CorneaGen

Corneagen

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Customer Advocate Specialist at CorneaGen
seattle, washington, united states
Website:
corneagen.com
Employees:
137
Mike Mcdonald Work Experience Details
  • Corneagen
    Customer Advocate Specialist
    Corneagen Feb 2020 - Present
    Baltimore, Maryland, United States
    View
  • Corneagen
    Manager - Customer Service & Distribution
    Corneagen Mar 2019 - Feb 2020
    Baltimore, Maryland Area
    View
  • Keralink International
    Manager - Customer Service & Distribution
    Keralink International Jul 2018 - Feb 2019
    Baltimore, Maryland
    View
  • Keralink International
    Senior Customer Service & Distribution Coordinator
    Keralink International Oct 2016 - Jun 2018
    Baltimore, Maryland
    View
  • Keralink International
    Distribution Coordinator
    Keralink International Feb 2016 - Sep 2016
    Baltimore, Maryland
    View
  • Verizon Wireless
    Supervisor - Business Operations
    Verizon Wireless Apr 2014 - Jan 2016
    Laurel, Md
    ● Responsible for supervision of direct reports and managing performance / recognition ● Led team of 7 Coordinators to perform order fulfillment and sales support while improving the customer experience● Resolved internal employee and external customer issues with a sense of urgency and an empathetic manner● Accountable for State/Local Government, Federal, and B2B account operations
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  • Verizon Wireless
    Business Sales Associate
    Verizon Wireless Sep 2009 - Mar 2014
    Laurel, Md
    ● Completed requests from field sales staff while providing administrative and sales support● Coordinated and managed corporate customer phone deployments ● Attended customer on-sites / employee benefits fairs● Provided pre-sale and post-sale support● 2010 Year End Performance Rating – “Leading”
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  • Verizon Wireless
    Business Account Executive
    Verizon Wireless Aug 2008 - Aug 2009
    Baltimore, Md
    ● Generated new business through prospecting, cold calling, networking and referrals, while maintaining 350+ existing accounts● Analyzed customer needs and presented integrated solutions to improve efficiencies● Facilitated completion of customer contracts
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  • Verizon Wireless
    Business Sales Representative
    Verizon Wireless Feb 2007 - Jul 2008
    Baltimore, Md
    ● Exceeded monthly sales quota while growing existing accounts ● Prospected accounts for new business, both corporate and employee activation's ● 2008 Q1 – 97% to quota and 121% to sales dollar quota ● 2007 Winners Circle – 146% to quota EOY
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  • Ripken Baseball
    Internship
    Ripken Baseball Jun 2005 - Aug 2005
    Aberdeen, Md
    View

Mike Mcdonald Skills

Wireless M2m Direct Sales Telecommunications Customer Retention Solution Selling Cold Calling Cellular Communications Mobile Devices Quotas Sales Operations Sales Process Customer Experience Account Management Call Centers 4g B2b Sales Customer Satisfaction Cdma Mobile Technology Product Marketing Selling Strategic Partnerships Wireless Broadband Wireless Technologies

Mike Mcdonald Education Details

Frequently Asked Questions about Mike Mcdonald

What company does Mike Mcdonald work for?

Mike Mcdonald works for Corneagen

What is Mike Mcdonald's role at the current company?

Mike Mcdonald's current role is Customer Advocate Specialist at CorneaGen.

What is Mike Mcdonald's email address?

Mike Mcdonald's email address is mm****@****ine.org

What schools did Mike Mcdonald attend?

Mike Mcdonald attended Clarion University Of Pennsylvania.

What are some of Mike Mcdonald's interests?

Mike Mcdonald has interest in Civil Rights And Social Action, Environment, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Mike Mcdonald known for?

Mike Mcdonald has skills like Wireless, M2m, Direct Sales, Telecommunications, Customer Retention, Solution Selling, Cold Calling, Cellular Communications, Mobile Devices, Quotas, Sales Operations, Sales Process.

Who are Mike Mcdonald's colleagues?

Mike Mcdonald's colleagues are Sharla Odle, Jessica Fisher, Angela Vang, Pamela Molina, Troy Skubitz, Sandra Castone, Sean Farley.

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