Michael Miller Email & Phone Number

Alexandria, Virginia, United States

At NSBE, I manage technology projects and oversee cloud infrastructure, driving efficiency and enhancing data insights. I excel in system administration, cloud management, and data analytics, ensuring smooth operations and effective decision-making. I developed advanced Power BI dashboards for real-time insights, administered Azure resources with PowerShell for optimized cloud operations, and led the successful deployment of Pheedloop for improved event management. Additionally, I conducted a Salesforce data audit that saved $20,000, managed system upgrades and integrations, and oversaw equipment and license management to ensure compliance and cost control. My expertise in these areas supports NSBE’s mission to empower future engineers.

Wilmington, North Carolina, United States

As an IT Systems Specialist at Alpha Mortgage, I optimized IT systems to enhance operational efficiency and support technological needs. I managed system maintenance, resolved technical issues, and implemented solutions to improve system performance and reliability. Key achievements include boosting system performance through proactive maintenance, reducing downtime with effective technical support, streamlining workflows with technology upgrades, and providing training to maximize staff productivity. My focus on system efficiency and problem-solving ensured robust IT infrastructure and contributed to the company’s operational success.

Wilmington, North Carolina, United States

As a Data Systems Analyst at UNCW, I specialized in managing and analyzing data systems to support strategic decision-making and operational efficiency. I developed and maintained data models, conducted in-depth analyses, and created actionable reports to guide university initiatives. Key achievements include enhancing data accuracy and accessibility through system improvements, implementing advanced analytical tools for comprehensive insights, and streamlining data reporting processes. My expertise in data management and analysis significantly contributed to informed decision-making and operational success at UNCW.