RE and Construction

RE and Construction

Provide leadership and coaching to franchisors and Operations teams in order to achieve short and long-term company and operation’s objectives. Utilize knowledge of early childhood operations and staff resources to provide counsel, advice and assistance to franchisees/franchisors, owners/operators to positively impact and improve sales, profits, operating standards and operating systems while maintaining or exceeding customer expectations. Ensure compliance with company policies and state regulations. Establish close relationships with key franchisor leadership in achieving objectives. Engage functional experts when needed. Provide support to other functions when needed•Effectively guide the franchisee or franchisor how to implement and execute the Operation’s Business Plan•Develop and implement a company wide business plan (i.e., integrated marketing, operations, training, and development)•When and where appropriate, establish and guide franchisor on how to implement effective business plans with franchise owners within the organization. Monitor progress and goal achievement status. •Provide leadership in developing and managing marketing performance through effective partnerships with appropriate departments, vendors and other key executives.•Where appropriate and available, determines financial status of select franchisees and monitors for progress. Provides impactful advice and counsel to position franchisor/franchisee for optimal financial health.•Partners with appropriate executive staff to help position new and existing franchisees to establish and execute effective development, reinvestment and renewal strategies.•Consistently strive to achieve the Company’s financial and operating goals and objectives. Provide support to other departments/functions as needed.•Consistently strive to meet or favorably exceed operating budget for the company.

The Director of Real Estate and Construction) is responsible for contributing to the achievement of the company’s new store opening plan. The Director of RE and Construction is responsible for the company’s overall growth in the US. The position manages all RE brokers throughout the country and updates the ELT on a weekly basis. This position also manages the construction of all new stores in all phases of project development, including construction, architecture, and engineering coordination required for the complete development of all restaurants. The Director of RE and Construction has the responsibility to complete all construction projects within the required turnover date and within budget. This position is also responsible for all remodels within the system. Real Estate• Manage the Real Estate process from selection to lease execution • Maintain and execute market development plans for franchise locations. • Research the marketplace and identify new store opportunities to meet company objectives for growth• Maintain network of brokers to assist with site acquisition in target development markets.Construction• Establish and/or maintain vendor relationships to maximize efficiency of construction process• Closely interact with architecture and design team to ensure plan development process is timely and that the franchisee stays on their development time-line.• Review drawings and scope of work with franchisees• Coordinate the procurement of and consult with franchisee with all construction invitations, proposals and agreements.• Review proposals and recommend award based on most value.• Manage construction process. Coordinate with architects, construction managers, general contractors, sub-contractors where necessary to properly complete any construction/renovation related work in the required time-frame.

The District Director Operations Specialist/New Academy Development, is responsible to provide leadership in the expansion and growth of the company nationally. In addition to participating in the company’s business strategy, the focus of this role is to both initiate and to effectively and efficiently facilitate the strategic and tactical transition of new academies from the development phase into academy operations. This position partners with the Executive Leadership Team, and other operations team members to develop and implement targeted growth strategies and ensures that they meet critical success factors of the organization by aligning cross-functional company initiatives with strategic business development goals.• Improve the market position of the organization and help it in every way to attain the desired financial growth• Plan the long term goals for the company and ensure that they are executed in the due course of time• Build key relationships in order to help the company maintain a good position in the market• Deliver presentations and carry out negotiations with both Executive Team and developers• Maintain extensive knowledge of the current developments in the business market in order to assess the position of the company and determine how to improve it• Report all important information related to the company to key staff.• Monitor budget and operating metrics while diagnosing and improving processes, procedures, and performance• Participate in regular P&L reviews to ensure that budgets are met; develop and implement programs for optimal utilization throughout the company• Interacts with local city, municipal, and county agencies to ensure compliance

Vice President of Franchise DevelopmentThe Vice President of Franchise Development oversees a commissioned sales force and assists the president in all aspects of franchise marketing and the awarding of franchise rights. My primary responsibility is to convert leads into sales, but also consult with the franchise marketing manager on franchise lead generation to maintain quality control of the lead generation/sales process.• Updated all sales strategy and training materials.• Recruited, trained, and supervised the sales force.• Answered inquiries from franchise prospects.• Mailed sales materials to prospects.• Reported on all franchise sales activities to the President.• Conducted face-to-face meetings with franchise prospects.• Qualified prospective franchisees.• Provided franchise prospects with franchise disclosure materials.• Conducted franchise closing meetings, including rechecking all franchise legal compliance issues.• Conducted seminars, trade shows, and open houses.• Coordinated with existing franchises to involve them in the sales process.• Increased lead generation by 100 percent within two months

• Provide high level educational and operational analysis, advice, and support to franchise business owners• Assist Franchisee with hiring, marketing, and operations of a Childcare facility from pre open thru first year of operations• Act as liaison for Kiddie Academy • Develop and support ongoing Kiddie Academy process improvement directives• Act as coach to business owner• Coordinate interdepartmental teams to assist in building revenue at new locationsAccomplishments:• Increased revenue on new and existing academies over 75% year on year • 48% increase in New Academy opening enrollment over two year period• Developed new process for opening academies that has increased initial revenue• Special Project group the reconfigured New Academy development process (Training, Equipment process, Reporting, Tracking, Ramping, Grand Opening Events)• Part of team that developed and delivered companies first Regional Training Event• Ranked as the highest rated FBC in the company for 2 consecutive years.• Opened 12 New Academies in past 2years

The District Manager is responsible for leading and managing multiple childcare learning centers to include all business operations, profit and loss, education/learning, and human resource functions. The District Manager is accountable for managing up to 14 Childtime/Tutor Time Learning CentersHave increased the each area's net rev. by a minimum of 40% and overall growth by 30% over the past two years Lead, inspired, and energized team members to accomplish the company vision, mission and direction Provided an exceptional childhood learning environment/quality child care service experience that exceeded customer expectations Established an environment of learning Directed the implementation of standardized education and curriculum programs Achieved and maintained excellence in standards of operations Maximized center enrollment and sales revenue Controlled and managed expenses Achieved budgeted profitability Developed and implemented creative tactical marketing programs Recruited/hired/trained/developed and retained superior talent Created a positive enjoyable work environment, inspiring trust and loyalty among all center staff Proactively managed all center facilities regarding safety, cleanliness, maintenance, and improvements Implemented and ensured the adherence to all company policies, procedures, programs, and processes Lead and maintained appropriate certification, licensing and accreditation programs and efforts Advised the centers on business and operational systems and improvements to help them grow and become more profitable