Michael Passos Email & Phone Number

State Of São Paulo, Brazil

Outside of my role at Storyblok, I am actively supporting the Black Valley Programme as a volunteer mentor. This is an exciting opportunity to mentor and coach people through the Black Valley Programme, an immersive mentoring program, improving access to tech industries to the Black community.Specifically, I am mentoring aspiring product managers as part of an eight-week intensive program. - Helping to provide real-world experience- Helping to provide information about their own… Show more Outside of my role at Storyblok, I am actively supporting the Black Valley Programme as a volunteer mentor. This is an exciting opportunity to mentor and coach people through the Black Valley Programme, an immersive mentoring program, improving access to tech industries to the Black community.Specifically, I am mentoring aspiring product managers as part of an eight-week intensive program. - Helping to provide real-world experience- Helping to provide information about their own career path- Mapping their current skills and gaps to work on to become a great Product Manager- Provide guidance and motivation Show less

- Management of the Product Managers- Review of the talent recruitment process in the Product Team- Design the onboarding journey for new members- Design the Career Path in the Product Team- Help the PMs to define the Product Outcomes, connected to the Business Outcomes, to work on the next cycle- Help the PMs to identify and implement the traction metrics- Act as PM on early stages products that didn't have a PM yet- Guidance on good product management practices

Since 2016 I worked in initiatives for E-commerce evolution (was a third-party software), in 2019 was created an E-commerce Squad where I took the PO/PM role in a challenge to build an in-house new E-commerce in a few months. During the process, in parallel I took several roles (tech, business, management) to achieve our goals as a team and as a company.Some main results:- Specified a complex subscription-based e-commerce environment with 8+ microservices and 2 frontend projects… Show more Since 2016 I worked in initiatives for E-commerce evolution (was a third-party software), in 2019 was created an E-commerce Squad where I took the PO/PM role in a challenge to build an in-house new E-commerce in a few months. During the process, in parallel I took several roles (tech, business, management) to achieve our goals as a team and as a company.Some main results:- Specified a complex subscription-based e-commerce environment with 8+ microservices and 2 frontend projects, ensuring consistency across the functionalities and system rules.- Participation in implementation and evolution of a robust delivery process, with several deploys per day and very high availability.- Redesigns and several A/B tests to significantly increase the checkout conversion rate.- Reduction of improper billing problems in the renewal process. - Relevant discovery process which resulted in several improvements in administrative tool that reduced operational errors and improved productivity of customer services and sales teams. Show less

Focus to improve and innovate the process and tools for Operations and Market departments, in order to expand sales channels, optimize the conversion rates and improve visibility over the conversion funnel. Intermediation of integrations with the company tech teams.

Team and project management supporting 4 companies of the group, architecture and process development, data sources enhancing, database modeling, integrations, ETL, queries, dashboards development, analysis, interview the business departments, requirements definition.

During the newly created BI team reformulation I moved from IT to BI. I was finishing an MBA in Business Intelligence and had strong knowledge in both business model and company technologies.Main responsibilities: KPI definition and creation, integrations, data modeling, database remodeling and improvements, queries, analysis, interview with business departments to develop new projects, participation in project management to provide team works visibility, and also accompanying… Show more During the newly created BI team reformulation I moved from IT to BI. I was finishing an MBA in Business Intelligence and had strong knowledge in both business model and company technologies.Main responsibilities: KPI definition and creation, integrations, data modeling, database remodeling and improvements, queries, analysis, interview with business departments to develop new projects, participation in project management to provide team works visibility, and also accompanying third-party projects from the definition until the delivery.Main technologies: PostrgeSQL, MySQL, Python, Klipfolio, Tableau Show less

In the beginning I accumulated the project management with my previous role responsibilities, conciliating both management and technical job. In the company growth stage we structured and grow IT with specialized people, and this allowed me to minimize my technical role and become more strategic. I was in charge of change our mailing platform (e-mail was the main channel for sales and customer interaction), to find the best alternative we migrated twice in 6 months (IP warm up, data… Show more In the beginning I accumulated the project management with my previous role responsibilities, conciliating both management and technical job. In the company growth stage we structured and grow IT with specialized people, and this allowed me to minimize my technical role and become more strategic. I was in charge of change our mailing platform (e-mail was the main channel for sales and customer interaction), to find the best alternative we migrated twice in 6 months (IP warm up, data migration, understanding and training people to use the tool, list segmentation, e-mail automation, integrations, etc.).The company kept growing and launched new business units, and was necessary an in-depth study of the business model (very rare in Brazil by that time) to ensure a sustainable and homogeneous growth of group companies. During the last months, I was involved in deeply understand the business model to improve the following main structures: customers, products, sales, payments, renewals, content delivery, etc.Main technologies and systems: Campaign Monitor, Salesforce Marketing Cloud (formerly known as Exact Target), Jira, PostgreSQL, MySQL, SQL Server, Python. Show less

The IT department was in formation, during this time I had multidisciplinary responsibilities: database creation (PostgreSQL), fullstack developer on internal projects (Python, Ruby on Rails), integration scripts (Python, PHP), webservices, reports, landing pages and similar, infrastructure, equipment acquisition, support.Main technologies and systems: Python, Ruby on Rails, PHP, PostgreSQL, Wordpress, Javascript, JQuery, HTML, Campaign Monitor, Wordpress, Jira.

As PO at a media and advertising startup, my main responsibilities were:- Design the new functionalities (understand the needs and problems, propose solution, structure, rules definition, prototype validation, create user stories).- Prioritize the tasks to maximize the delivered business value.- Manage inventory.Other roles:- Data modeling suggestion.- Pair programming and pair testing in complex scenarios.My previous position were as Java Developer, worked in a… Show more As PO at a media and advertising startup, my main responsibilities were:- Design the new functionalities (understand the needs and problems, propose solution, structure, rules definition, prototype validation, create user stories).- Prioritize the tasks to maximize the delivered business value.- Manage inventory.Other roles:- Data modeling suggestion.- Pair programming and pair testing in complex scenarios.My previous position were as Java Developer, worked in a high availability, high scalability and optimized response time web application using Amazon Web Services and PostgreSQL. Main technologies: Java, Elastic Beanstalk, RestEasy, JavaScript, jQuery, doT, HTML and CSS. Also worked used different technologies in other applications that supports the main application. Show less

Developer in indie educational project (MVP) with media integration between web (ASP.NET and C#) and mobile iOS application (SQLite 3 and iOS SDK 5: Objective-C and Cocoa Touch). I worked in architecture, development, data modeling and integration. The project was developed together with the person responsible for product concept and visual identity.

As Java Developer worked in an Administrative System of the company product (MOBE). I worked in model, view and controller layers. The technologies used were JBoss 6, Hibernate, EJB3, Struts 2, Ajax, Oracle Database. I also worked in a Caixa Econômica Federal (Government Bank) project as Android Developer.

As Analyst and Java Developer I worked in retail (C&A) and telecom (Nextel) projects. I worked in functional and technical documentation, development (model, view and controller layers). The technologies were Oracle Weblogic 10.3, Hibernate, EJB3, Struts, Struts 2, DB2, JPA.My previous position was an internship as Game Designer and Developer using Action Script for casual web games.

Master Of Business Administration - Mba, Business Intelligence

Design E Planejamento De Games