Michael Peay Email and Phone Number
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Director, Training Operations DevelopmentDynamic professional with extensive experience in building and leading successful teams, developing business, and achieving results. Exceptional communicator, mentor and coach. Demonstrated skills in driving innovation, building sales, increasing profits, and developing people. CORE COMPETENCIES: Operational execution and leadership excellence Instructional design and content development Vendor selection & contracting Budgeting and P&L analysis Development of operations and training solutions Subordinate career development Real time observation, coaching, and course correction Presentation, written, and oral communications skills Program development, management, and executionConnect with me using: ►►►mjpeay@msn.com◄◄◄ All Invitations to Connect Welcome LION - LinkedIn Open Networker*********** Recruiters, HR Managers, Hiring Managers, connect with me to get access to my network deep in industry leadership. ***********If you are hiring for a Director of Training, Operations, and Development, call me now at (703) 347-4082.
Schlotzsky'S
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Founder || Director, Training Operations DevelopmentHospitality, Training, & Operations Development In Texas 2015 - PresentAttending networking events Researching Industry Leaders Tracking Industry Trends Participating in Industry Discussions
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Senior Training Manager [Operations | Development | R&D]Schlotzsky'S May 2014 - PresentAustin, TexasKey Contributions- Successfully managing annual budget of $1.75m- Implemented LMS for the brand- Content development and design using InDesign and Storyline- Led development of over 100 new menu items- Development of New Restaurant Opening systems and proceduresResponsible for operational support, new unit openings, and training program execution for 365 Franchise and Company owned units. Lead the development and innovation of curriculum, content, systems, and tools for all training and operations systems including eLearning. Support for all new domestic and international units. Coordination with Operations, Marketing, R&D, and Purchasing departments to execute both test and core menu innovations.
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Director Of Operations Training And DevelopmentFuddruckers Jul 2010 - May 2014Houston, Texas AreaRegional Training Manager [Operations | Development | R&D]June 2008 to July 2010Key Contributions- Development of programs that reduced costs and improved retention by over 20%- Contributed to an increase in unit AUV of 3%- Led design and implementation of a brand quality assurance audit- Led creation of brand standards and operations manual- Developed and implemented national network of certified manager training locations- Consultant for multi-unit Franchise Operators to improve operational and financial results- Innovation of training content and tools- Development and refinement of new unit opening processes- International support Responsible for support, quality assurance actions, and training program execution for over 180 locations. Direction and development for staff training managers and designer. Inter-departmental collaboration on multiple projects and initiatives. Managed an annual budget of over $750,000. -
Director Of OperationsFuddruckers Jul 2006 - Jun 2008Phoenix AzKey achievements:- Sales growth of 3-9% in all units- Reduction of prime costs of 2% or more- Units placed in Top 5 in Guest Satisfaction annually- Increased cash flow an average of 5%- Development and promotion of four direct reports to the next level Accountable for day to day operations and overall performance of multiple units. Responsibilities include profitability, sales growth, brand standards, manager development, vendor relations, and overall Guest and employee satisfaction.
Michael Peay Skills
Michael Peay Education Details
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Marketing -
Electrical Engineering
Frequently Asked Questions about Michael Peay
What company does Michael Peay work for?
Michael Peay works for Schlotzsky's
What is Michael Peay's role at the current company?
Michael Peay's current role is Director, Training Operations Development with Expertise in Cross-Functional Team Leadership | Open to New Opportunities.
What is Michael Peay's email address?
Michael Peay's email address is mi****@****ers.com
What is Michael Peay's direct phone number?
Michael Peay's direct phone number is +130559*****
What schools did Michael Peay attend?
Michael Peay attended University Of Phoenix, Embry Riddle Aeronautical University-Prescott.
What skills is Michael Peay known for?
Michael Peay has skills like Restaurant Management, Hiring, Food And Beverage, Training, Restaurants, Hospitality Management, Hospitality, Team Building, Franchising, Income Statement, Multi Unit, P&l.
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Michael Peay
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Michael Peay
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