Michael Schneider Email & Phone Number

GUEST SERVICES, ASSISTANT FRONT DESK MANAGER• Hired by Marbles Kids Museum after only one month of volunteering. • Coordinate the arrival of 5-8 school groups per day; making sure their experience at the museum is one that is welcoming, exciting, and a smooth transition from arrival to departure.• Assist and welcome guests to the museum, solving problems, and answering any questions that they might have.SPECIAL EVENTS HOST & FACILITY RENTAL• Manage several aspects of external client event rentals, including client communications, facility tours, booking, invoicing, final arrangements and details.• Coordinate day-to-day logistics for event deliveries and storage; and maintain the organization and upkeep of event supplies, equipment and storage.• Sustain outstanding client satisfaction by demonstrating a willingness to provide a hands on role in any aspect of the clients’ event.

Raleigh, North Carolina

• Spearheaded educational outreach using interactive communication skills complimented by sales strategies focused towards secondary students with an interest in the digital media arts field. • Built networking connections by traveling to 5-7 high schools per week within NC and bordering states. • Maintained detailed and organized reports of interested students for admissions team.

Raleigh, North Carolina - Rochester, Ny

• Facilitated efficient and uniformed operations by effectively solving issues ranging from vender to corporate relation problems. • Utilized the inventory system to create new, cost cutting opportunities for my store. • Designed and implemented new marketing strategies focused towards the retail consumer. • Adapted and exercised interpersonal communication skills to preserve high levels of customer service. • Maintained continuous communication with district and corporate offices, while making sure that back office procedures were accomplished in a professionally systematized manner.

Gastonia, North Carolina

• Developed, expanded and discovered fresh, modern and influential selling skills, by talking to and informing potential clientele about the advantages of cemetery prearrangement.

Charlotte, North Carolina

• Successfully produced several marketing plans, which in turn generated new business for rental branch.• Enhanced multi-tasking skills by working in many areas of the Enterprise branch, while still keeping customer service at an all-time high.

Belmont, North Carolina

• In charge of 50-60 children ages 5-10 as well as supervised 5 other after-school counselors. • Helped campers with after-school homework, making sure that they fully comprehended and understood their assignments.• Developed and participated in organized activities for campers that encouraged a healthy mind, body and spirit.