Michael Thomas Email & Phone Number

I have a strong track record of success in a volatile interest rate environment. By leveraging my underwriting expertise, I empower clients to secure mortgage financing solutions that precisely meet their needs and align with their production goals. My commitment is to ensure that clients make informed decisions and achieve their homeownership and financial aspirations, no matter the market conditions. This dedication fosters future success through repeat business and referrals. I have established a robust network of realtors who consistently refer clients to me because of my ability to seamlessly guide them to closing with minimal stress. This dedication and performance led to my recognition as the 2023 Top Portfolio Loan Officer.

Reported directly to the Chairman of the Board. Initiated the first Non-QM Sales Team at NASB while serving as a production team leader. Effectively managed staff to enhance revenue growth and client satisfaction through strategic leadership and proficient team management. I utilized market insights and innovative strategies to achieve success.

I reported directly to the Chairman of the Board and played a crucial role in the organization’s success by expertly managing the bank’s portfolio underwriting guidelines. By closely tracking market trends, I developed innovative mortgage loan programs that significantly boosted profitability, increasing our monthly funding from just 5 loans to over $20,000,000/m. I oversaw Retail Loan Officers, ensuring the effective evaluation of mortgage loan applications to swiftly resolve issues and consistently close loans. My specialization in Non-QM and Portfolio QM mortgage lending set our team apart in a competitive market.

Reported to VP Underwriting. Supporting internet and retail origination in a multi-state environment. Signing authority to $1,000,000. Underwrite VA, FHA, Conv, Non-Conf, USDA and Portfolio products. Responsible for daily management of underwriting staff including but not limited to, mentoring, training, and quality management. Responsible to maintain workflow and managing turn times to remain within SLAs. Required to monitor overall department quality to identify potential training opportunities. Maintained personal production, second level review, condo project review and approval. I operated the Underwriting Help Desk to facilitate knowledge of industry guidelines for the sales and operational staff.I reported directly to the Vice President of Underwriting, providing support for internet and retail origination in a multi-state environment, with signing authority of up to $1,000,000. My role involved underwriting various loan products, including VA, FHA, Conventional, Non-Conforming, USDA, and Portfolio products. I was responsible for the daily management of the underwriting staff, which included mentoring, training, and overseeing quality management practices. In addition, I maintained workflow efficiency and managed turnaround times to ensure compliance with Service Level Agreements (SLAs). I actively monitored the overall quality of the department to identify and address potential training opportunities. Furthermore, I sustained personal production levels, conducted second-level reviews, and engaged in the review and approval of condominium projects. Additionally, I operated the Underwriting Help Desk to support staff knowledge regarding industry guidelines for both sales and operational teams.

Kansas City, Missouri Area

Responsible for daily management of underwriting staff including but not limited to, performance management, mentoring, training and disciplinary actions. Responsible to maintain standard of workflow turn time. Required to monitor overall company quality to identify potential training opportunities• Manage team of 8 Underwriters with authority for VA, FHA and Conventional loans • Managed loan production turn times to within company standards• Developed reporting which tracked productivity, quality and turn times • Maintained personal underwriting production as well as acting as second level review • Insured underwriting compliance with MSI’s posted guidelines along with 10 end investor’s overlays along with FNMA/FHLMC guidelines • Responsible for full FNMA Condo Project Review

Kansas City, Missouri Area

Reported to the Vice President Underwriting Manager. Functioned as the primary branch underwriter; analyzing credit worthiness in accordance with regulator and company guidelines. I have provided guidance, training and assistance to Regional personal to include Loan Officers and Loan Specialists. • Underwriting Authority Conventional Level 4, FHA Level 2 and VA Level 1• Responsible for Underwriting Quality, Underwriting Authority, Managed adherence to company Loan programs guidelines, included but not limited to Conventional, Non-Conforming, VA, FHA, CRA type programs, Bond, and emerging markets.• Maintained a thorough working knowledge of the technical, operational and loan program guidelines.

Greater St. Louis Area

Manage a team of mortgage processors, underwriters and closers to ensure achievement of customer/transaction goals in a Retail Branch environment. Trained all new operations and sales staff. Fully designated Underwriter with Conforming, Nonconforming, FHA, VA, Bond and HELOC designations. • Achieved and maintained the highest level of quality loans on my team.• Created separated closing que’s in order to manage the process within the teams.• Created a cut-off time as a standard, to minimize overtime for Closers.• Created a required “checklist” for fulfillment to provide to a manager before putting the loan in the closing que. This could identify any training needs, or quality issues.• Developed the QC Program used by Loan Setup, Underwriting, Processing and Closers.• Developed the QC Program for Sales

State Of Missouri And Kansas

Reported to the Regional Senior Vice President with a dotted line to the Divisional Senior Vice President. Manages a team of 104 through 4 direct reports 2 Vice President Regional Operations Managers and 2 Vice President Regional Operation Centers Mangers. Responsible of the operational strategic planning for the region and for daily management of regional operational staff of 104, to include Team Managers, Branch Operation Mangers, Underwriters, Underwriters Associates, Loan Specialist (Processors), Closer, Office Administrative Coordinators and Administration Staff. • Responsible for daily monitoring of the work loads and capacity management for 11 standard branches, six production branches, 15 satellite locations, and two regional operations centers. Responsibilities include training, skill development, capacity management, compensation, constant staffing need evaluation, and on-boarding of new Ops and Sales staff. Regional monthly fundings are around 1900 units for $285,000,000. • Responsible for maintaining company standards in workflow and key metrics to include Pull Through, Turn Time, Credit Quality, Compliance, Customer Satisfaction and Post Closing issues resolutions. Resulting in 4th best Operational Region overall as ranked by Countrywide in 2006 and consistently in the top 5 on the monthly ranking in 2007.• Achieved highest averaged fundings per FTE (18.2)• Regional responsibilities for; Training, skill development, capacity management, compensation, constant staffing need evaluation and performance evaluation for Regional Operations staff.• Responsible for Underwriting Quality, Underwriting Authority levels and the final Regional escalation point for loan file escalated. Managed adherence to company Loan programs guidelines, included but not limited to Conventional, Non-Conforming, VA, FHA, CRA type programs, Bond, and emerging markets.• Underwriting Authority Level V Underwriting loans up to $3,000,000

Kansas City, Mo And Indian Shores, Fl

Reported to the President of the Bank on one contract and the Owner of the Mortgage Company. Responsibilities included special mortgage loan file audits for compliance with applicable Federal and state lending regulations and other special projects.• Worked two contracts for a Small National Bank and for a mortgage company that wanted to grow into multi state lender.• Conducted reviews to ensure customer complies with federal and state regulations.• Conducted policy and procedure review and help create new policy to resolve issues.• Consulted with underwriting, compliance, operation, sales, and senior staff to resolve issues revealed during review(s).• Worked on special projects to include the conversion of the Loan Origination System (LOS) Calyx Point to Genesis and upgrading and integration of the company’s proprietary administration system to handle underwriting, closing, compliance and licensing requirements.• Reviewed licensing department and implemented changes to improve workflow and accuracy of data reposting.• Reviewed Post Closing Audit department and implemented changes to workflow to achieve an accurate reporting of the company’s risk to Senior Management

Kansas City, Missouri Area

Reported to the Chief Credit Officer and Senior Vice President of Compliance. Managed a team of 2 direct reports. Responsibilities included participating in new product development projects and assisting in developing of writing policy and procedures to ensure compliance with regulatory requirements. • Managed special company initiatives for NovaStar to include changes in document vendor, upgrades to automated underwriting program, overhaul of company’s LOS system, new application process, high-cost analyzer which checked for Section 32, individual State High Cost, and FHA and VA fee limits. • Set and met timelines by mobilized and managed resources, achieved consensus with multiple departments, and end user acceptance to achieve the mission. • Created audit testing and remediation of systems enhancements to ensure accuracy. Set the priority and had final sign off of all enhancements prior to implementation. The enhancements were designed to bring the company’s systems in compliance with HMDA regulations, RESPA, ECOA, Regulation B, Regulation Z, and other federal, state, and local regulations. • Worked on SOX Compliance projects. • Achieved my FHA DE credentials to help with Underwriting of FHA and Conventional loans

Kansas City, Missouri Area

Reported to the Chief Credit Officer. Managed a team of 24 through 4 direct reports. Responsibilities included strategic management of the Licensing Department, Onsite Branch Audit Group, Post Closing HUD-1 Audit Team, Special Project Team and Onsite Trainers. Duties included the promulgation of policies and procedures, budgeting, data management, and the creation and management of special core company compliance initiatives. • Managed the development of procedures to monitor and ensure compliance with HMDA regulations, RESPA, ECOA, Regulation B, Regulation Z, and other federal and state regulations.• Conducted and managed fraud investigations.• Managed departments consisting of licensing department, traveling onsite branch audit group, HUD-1 audit team, compliance improvement team, and new branch compliance training team.• Developed and staffed departments, which were managed and coached, direct reports were to achieve objectives.• This included the development of department goals, establishing appropriate timelines, delegating tasks to complete projects, monitoring progress, while maintaining effective communication with direct reports and senior management.• Oversaw development of training materials and conducted presentations to educate branch managers on all pertinent regulations and company compliance policies.

United States

Reported to the Senior Vice President. Managed a team of 6 direct reports. Strategically deployed traveling Auditors to over 500 branches located throughout the United States. I was the first Branch Auditor when NovaStar had approximately 250 branches as the branch network grew we hired more Auditors and I was promoted to Onsite Branch Audit Supervisor. This process decreased overall risk to the company from a regulatory exams and improved investor confidence in the soundness of the branch network for NovaStar. • Created, implemented, and managed the onsite branch audit program. PricewaterhouseCoopers rated the audit program as “Better than Industry Standard”.• Conducted mortgage loan file reviews for compliance with HMDA regulations, RESPA, ECOA, High Cost, Regulation B, Regulation Z, and other federal and state regulations. • Reviewed branch files for compliance with underwriting policy.• Conducted fraud review to ensure quality of the mortgage loans originated.• Reviewed branch-marketing plan for compliance with applicable advertising regulations and policies. • Reviewed branch workflow for compliance with company policy and made improvements to drive efficiency. • Provided onsite training to the branches, which mitigated risks identified during the audit• Conducted the startup and shut down of branch locations thought the United States• Represented NovaStar for State exams or HUD investigations located at a branch.• Provided risk trends analysis and corrective action plans to Senior Management.

Greater St. Louis Area

Reported to the Underwriting Team Manager• Reviewed and underwrote mortgage loans and ensured income and collateral met posted guidelines, verified documentation completion, and collected additional information as needed. • Verified all conditions had been met according to loan approval prior to issuing final approval.• Reviewed and analyzed mortgage loans for compliance with company guidelines and regulatory requirements. • Conducted full file reviews for potential misrepresentation.

Greater St. Louis Area

Reported to the Credit Manager. Managed a team of 2 Credit Administers. Responsible for the Credit Quality for my portfolio, which consisted of commercial real estate, floor planning, manufacturing credit lines and manufactured mobile home parks. Responsible for managing a portfolio of $850,000,000.• Reviewed and analyzed commercial lines of credit for compliance with company guidelines, in a multi-state environment. Ensured company’s lien position was secure. • Conducted annual risk analysis on accounts to ensure appropriate account levels complied with company guidelines. • Provided loan approval on new loans, credit line increases and loan renewals.• Reviewed and analyzed individual and company income documentation to ensure the ability to repay a loan. • Ensured Closing documentation was executed properly to ensure company’s collateral was properly secure. • Reviewed and analyzed individual and company credit reports to ensure it was within company guidelines. • Conducted full file reviews for potential misrepresentation.

Bachelor Of Applied Science (Bas)

Studied Master Of Business Administration