• Consult with stakeholders to establish specifications and estimations on complex initiatives and requests • Write detailed description of user needs, system design, program function and steps required to implement• Review specifications with System Analysts, Technical Leads, and Business User to ensure compliance• Work with Business Users to develop and implement acceptance plans to ensure expectations are met• Assist technical staff on use of application systems software as needed in user specifications and debugging

▪ Supervise games through positive interactions and sound decision making▪ Recipient of local metro area soccer club Golden Whistle Award▪ Chosen to Referee US Youth Soccer Region II Tournament 10 consecutive years▪ Selected in final year to represent Region II at 2017 US Youth Soccer National Championships▪ Minnesota Amateur Soccer League 2018 Referee of the Year

▪ 2013 most improved referee – Minnesota Chapter

▪ Development and implementation of interim data processes to support cloud platform migration▪ Effective coordination with multiple subject matter experts in testing solutions for user adoption

▪ Data model development and automation from a variety of sources to establish time efficiencies▪ Defined analytical methods to drive media cost saving optimizations across multiple clientele▪ Built, maintained, and presented campaign results in an effective visual and uniform manner▪ Interpret notable findings and facilitate communication on course of action with stakeholders

▪ Develop and deliver key insights of customer transactional data to optimize marketing spend and strengthen companywide understanding of varying trends in customer base▪ Execution of entire direct mail set up process responsible for nine percent of yearly revenue▪ Manage email program budget, forecast, execution and analysis of customer segmentation strategy tasked with generating over $55 million in yearly incremental revenue▪ Analyze email campaign statistics/results and published findings in weekly business review summaries for executive level management

▪ Daily coordination with 3rd party agency in execution set up of all email campaigns▪ Support marketing managers in the creation of various campaign reporting metrics

▪ Managed the day to day execution of a nationwide model search promotion▪ Facilitated the sample preparation and distribution process for E-commerce website contractor

▪ Developed & organized marketing initiatives beneficial to department representatives

▪ Managed wide variety of Wellness Center’s promotional projects from development to their completion

▪ Conducted in home sales demonstrations of fine cutlery ▪ Exceeded sales quota of $10,000 and qualified for sales incentives