Michael Seibert Email & Phone Number

Winston-Salem, North Carolina, United States

-Deployment, administration and operational support of Enterprise Applications in the development, testing, staging and production environments in support of multiple mission critical projects.-Setup and administration of reports and scripts on compliance.-Assist with deployment and administrative support of applications running on WebSphere platform.-Troubleshoot and root cause analysis of problems in various enterprise applications including performance.-Collaborate with Operations and development teams to support, configure and plan upgrades for applications.-Maintain ServiceNow patching and bug fixes.-Design health checks and performance reports.-Design reports and dashboards in ServiceNow, Flexera, APM, and BigFix with KPI metrics and compliance for leadership and other users in the organization.-Develop automation tools for management, Monitoring, Configuration and Deployment.-Develop design and support documentation.-Provision environments for high availability, redundancy and disaster recovery.-Provide off-hours support.-Ensure that enterprise applications are properly designed and configured to operate in a critical highly available and scalable environment.

Greensboro/Winston-Salem, North Carolina Area

-Deployment, administration and operational support of WebSphere Application Server 8.5.5 / 9 in the development, testing, staging and production environments in support of multiple mission critical projects.-Setup and configuration of WebSphere security.-Assist with deployment and administrative support of applications running on WebSphere platform.-Troubleshoot and root cause analysis of problems in WAS environments including performance.-Collaborate with Operations and development organizations to support, configuration and upgrade planning.-Maintain WebSphere patching and bug fixes.-Design health checks and performance reports.-Develop automation tools for management, Monitoring, Configuration and Deployment.-Develop design and support documentation.-Implement WebSphere batch environment; job scheduling and integration with enterprise job scheduler-Provision environments for high availability, redundancy and disaster recovery.-Tune and scale WebSphere Application Server horizontally and vertically; Optimal utilization of workload management (WLM) capabilities.-Provide off-hours support.-Ensure that WebSphere Application Server environment is properly designed and configured to operate in a critical highly available and scalable environment.

Lansing, Michigan Area

● Maintain and support web server, load balancing and middleware environment● Identify system resource requirements● Recommend and install upgrades and security patches● Assist with system issues and problem resolution● Work closely with application development teams● Guide architectural decisions for distributed enterprise applications● Design and implement authentication and security for web applications● Create and maintain automation scripts - currently automating their processes● Work with vendors on issues

York, Pennsylvania Area

• Administer ecommerce website through IBM Websphere Application Server, IBM IHS, and through the Akamai CDN.• Oversee Windows IIS sites, applications, and services that are both external and internal through experience with IIS 6.0, 7.0, 7.5, and 8.0.• Research, provide knowledge, and apply security patches and updates to keep company PCI compliant. • Monitor performance of over 300 servers in Test, QA, and Production, both physical and virtual, with varying operating systems consisting of Linux SUSE, Windows Server 2003, 2008, 2012, and IBM AIX.• Structure all sites in each environments Citrix Netscaler for load balancing to help with network and server performance.• Update and maintain Security Certificates for sites in IIS, Websphere Key Stores and Certificates, and Citrix Netscalers.• Implement bar file installs and other various management/updates on IBM Websphere Message Broker. • Maintains and further develops a stable, reliable, and growing web environment to support internal and external facing applications. • Uses the application performance monitoring tools of Dynatrace and SCOM to identify opportunities to ensure web services are processing in the most efficient manner. • Troubleshoots Ecommerce website and web services issues, and recommends improvements, to meet project, program, and department objectives for quality, efficiency, productivity, and integrity. • Works closely with users, developers, and software/hardware vendors, to identify and correct failing components of the web infrastructure. • Performs routine, recommended, and emergency maintenance upgrades to external Websphere Ecommerce website and internal/external IIS sites. • Develops and maintains adequate technical documentation of software configurations, installation instructions, network diagrams, backup/recovery, standards, and other related information.

Mechanicsburg, Pa

· Troubleshoot store hardware/software issues over the phone.· Document all work done and steps taken through ticketing system.· Remotely troubleshoot hardware/software issues through: Remote Desktop Connection, VNC and Telnet.