Michael Staffieri Email & Phone Number

Boston, Massachusetts, United States

As an Enterprise Account Manager, I am a results-oriented professional with a proven track record of driving revenue growth and building strong client relationships. With my extensive experience in managing large enterprise accounts, I excel at identifying opportunities, developing strategic plans, and delivering exceptional customer service.I am skilled.

Boston, Massachusetts, United States

Assist in account management needs for customers who have a consistently high spend. Build relationships with these top customers through the Optimization Program, Concierge Services, Special Projects and order management as necessary for the purpose of retention. Draft orders on a recurring or as-needed basis for customers eligible. Review Fulfillment.

Boston, Massachusetts, United States

As a Concierge Agent, the main responsibility was delivering exceptional customer support through phone, and email. This entailed promptly handling inquiries and complaints to maintain high customer satisfaction.The role involved coordinating with partner caterers for seamless event planning and large special requests while maintaining accurate.

Boston, Massachusetts, United States

Demonstrated exceptional customer support through phone, email, and live chat, handling inquiries and complaints promptly for high customer satisfaction. Coordinated with partner caterers for seamless event planning, addressing special requests, and ensuring accurate communication. Managed catering orders efficiently, ensuring timely delivery and prompt.

Westwood, Massachusetts

Service Manager and Wine Sommelier

Chestnut Hill, MA

Hospitality, Large Party and Banquet Planning, Schedule Management, Labor Management, Conflict Management and Resolution, Training, Inventory control, Purchase Ordering, Profit and Loss Management, Group Dynamics.

Greensboro, North Carolina

Market America/Shop.com is an internet marketing and product brokerage company that utilizes the internet (including social media platforms) and one-to-one marketing to distribute a variety of products across numerous markets.Responsibilities include:-Coaching, managing, supporting, and developing two sales and marketing teams. -Sales and Business Partner.

Manchester, NH

• Michael was responsible for all front of the house operations on an opening, mid or closing shift including supervision of a hospitality team, guest relations, supervision of the FOH team and staffing levels, food and.
• Selecting, scheduling, training, developing, mentoring and leading a team of restaurant professionals in an assigned work group.
• Maintaining high service standards ensuring that each shift is run efficiently while exceeding the guest expectations at every opportunity.
• Driving sales and profitability through operational excellence including liquor cost, labor cost and all front of the house supplies.

Salem, Massachusetts

-Create a long term social media plan and marketing calendar.-Relationship building with online community by maintaining Facebook, Twitter, LinkedIn, and other media accounts-Track social media analytics using HootSuite and other software, and report results and new ideas to marketing team.-Create compelling content that will be shared by.

Bachelor Of Fine Arts - Bfa, Music

Bachelor Of Fine Arts (B.F.A.), Music

There is a gap as I took some time off school. Went back and Completed my degree.