Michael Smith ♿, Cpwa (Cpacc, Was) Ads Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

-As the Subject Matter Expert, collaborate with client technical team members to provide ongoing top-tier technical and remediation support and guidance throughout the customer journey-In partnership with the Customer Success team, support the onboarding of new clients and assist them through their accessibility journey-Integrate accessibility compliance into requirements, design and implementation phases of client projects-Perform accessibility testing using screenreaders such JAWS, NVDA, Voiceover, TalkBack and tools such as asLINT, WAT, AXE, and WAVE-Collaborate with accessibility testing teams to ensure highest level of quality and on-time delivery of accessibility evaluations-Lead technical conversations with clients to ensure they are making progress towards compliance-Conduct wireframe/design reviews and create comprehensive test plans

Toronto, Ontario, Canada

-As the Subject Matter Expert, collaborate with client technical team members to provide ongoing top-tier technical and remediation support and guidance throughout the customer journey-In partnership with the Customer Success team, support the onboarding of new clients and assist them through their accessibility journey-Integrate accessibility compliance into requirements, design and implementation phases of client projects-Perform accessibility testing using screenreaders such JAWS, NVDA, Voiceover, TalkBack and tools such as asLINT, WAT, AXE, and WAVE-Collaborate with accessibility testing teams to ensure highest level of quality and on-time delivery of accessibility evaluations-Lead technical conversations with clients to ensure they are making progress towards compliance-Conduct wireframe/design reviews and create comprehensive test plans

Ottawa, Ontario

- Developed web solutions using Coldfusion, HTML5, CSS3, and JavaScript with strong emphasis on accessible design (including text, graphics and audio/video content), mobile development, usability and search engine technologies- Performed technical SEO audits & analysis (technical, analytics, content, social)- Managed targeted SEO, email marketing and social media campaigns- Maximized traffic to client websites through on-page SEO and link-building, using SEO Powersuite, SEMRush, Keyword Planner, Screaming Frog Spider, etc- Created short, medium and long-term strategies for each client based on client goals, products, data, and testing.- Identified potential web accessibility barriers, and implementing solutions based on the WCAG 2.0 Level AA standards as well as GoC Standards on Web Accessibility, Usability, Interoperability and Mobile Development- Assessed and modified PDF documents to be compliant with PDF/UA standards- Converted PDF documents to accessible HTML5 formats - Designed accessible PDF forms (Adobe LiveCycle)- Conducted comprehensive accessibility audits on webpages, mobile apps, and interactive applications using the following methodologies: visual analysis, automated scans, screen reader reviews, color sampling, keyboard only, browser plug-ins, and code reviews- Prepared detailed reports documenting identified violations with suggested solutions, including code examples, based on the existing design- Managed day-to-day client interaction; worked effectively with clients to determine solutions to meet and address their needs and concerns- Interfaced with and provided training and technical assistance to clients on techniques for designing content to be compliant with accessibility standards

Ottawa, Canada Area

- Responsible for the development and delivery of an SEO Recommendations + Strategy Report (200+ pages) for the Department’s online geomatics mapping tool using the Drupal Framework- Conducted detailed analysis of entire site (400,000+ pages)- Performed keyword research and competitive research and analysis- Interfaced with and provided training and technical assistance to team members on techniques relating to search engine optimization and content development

Ottawa, Canada Area

- Played a fundamental role in the development and management of numerous online tools and applications in support of CMHC’s business development activities, as well as the implementation of key marketing initiatives / strategies - Managed, facilitated and contributed to all aspects of project delivery: initiation, scope, defining business requirements, strategic planning, budget and resource allocations, risk assessment, scheduling, documentation, and implementation - Effectively communicated project expectations and technical information to senior management, team members and other stakeholders in a timely and easily understood fashion- Worked alongside and collaborated with clients and communications advisors in order to effectively complete deliverables - Provided advice and co-ordinated the resolution of complex technical issues relating to usability, accessibility, site architecture, mobile development, content development, marketing and communications, reporting, product integration, web analytics, web technologies, standards and best practices- Produced, edited and provided input on a variety of written materials: project proposals/plans, requirements documentation, technical specifications, communication and marketing tactics, progress reports, procedures and policy documents, presentations, web content, and memos to senior management - Undertook monthly, quarterly and annual reporting; generated customized reports using MS Project, Excel, Access and other tools- Developed and produced a series of monthly and quarterly e-newsletters, targeted at mortgage professional clients - Responsible for monitoring of and responding to client e-mails and inquiries

Ottawa, Canada Area

- Managed multiple business-critical and high-priority projects concurrently- Led the development, coding, design and implementation of new applications, web content, enhancements, and key initiatives in support of overall corporate and web-based marketing priorities and objectives, and to better position CMHC in the Canadian housing industry- Led the procurement and deployment of an enterprise-level search solution (Google Search Appliance)- Developed full-scale project plans and related project documents and estimated the resources and participants needed to achieve project goals- Delegated tasks and responsibilities to other developers and consultants- Planned, scheduled and tracked project timelines and milestones using MS Project etc- Developed and nurtured effective business relationships with management, colleagues and external consultants vital to the success of each project- Provided efficient and timely service to clients from each of the Department’s various business lines- Conducted research into project-related issues and the feasibility of adding new functionalities to the site- Identified and communicated emerging trends, tools and best practices to Management to feed into web strategies and future development of the site; developed comprehensive procedures documents- Maintained, configured and administered the operation of the site’s content management system (CMS), Commonspot- Assisted IT staff in the deployment, installation and updating of hardware, software, and patches relating to the website- Completed a comprehensive review of website content to identify existing sections that would benefit from enhancement or revision; and, identified opportunities for the development of new content and functionalities- Identified and implemented design and navigation features to enhance end-user experience on the site- Conducted keyword / search term analysis and completed search engine optimization tasks to attract new traffic to the website

Ottawa, Canada Area

- Lead responsible for the re-design of communication materials and a renewed online presence for Environment Canada to reflect organizational changes, align with new Common Look and Feel standards and dramatically enhance the organizations’ recognition among clients and stakeholders- Conducted a widespread audit of the current website and identified mitigating factors that would affect the site’s navigational architecture and processes for the development of a new site- Planned, scheduled and tracked project timelines and milestones using MS Project and other tools- Carried out interviews with Division staff in order to identify business needs and be able to formulate a complete site architecture- Produced a 150-page report to senior management that detailed the results of the audit, identified key issues, and provided viable solutions in order for stakeholders to continue with the site’s development- Developed wireframes and a detailed proto-type of the proposed site - Co-ordinated the development and delivery of various marketing and communication materials

Ottawa, Canada Area

- Responsible for the development, coding and implementation of new content and functionalities on the Parks Canada website- Maintained, configured and administered the operation of the site’s content management system (CMS), Sitecore- Completed a comprehensive review of website content to identify and re-code pages that did not conform to Common Look and Feel guidelines- Re-packaged an entire section of the site (over 2,000 webpages); created and inputted metadata field values for over 4,500 webpages- Developed policy and procedures relating to web publishing practices

Ottawa, Ontario, Canada

- Lead the design and development of a high-priority (and politically-sensitive) intranet system produced in collaboration with multi-disciplinary teams within Health Canada, Agriculture Canada and Canadian Food Inspection Agency- Completed project plans and delivered progress reports to senior managers- Designed layout and navigational structure using HTML and PHP; ensured that the template conformed to Common Look and Feel Guidelines- Monitored, supervised and co-ordinated the efforts of team members and third-party contractors in order to deliver projects according to plan- Conducted regular meetings with stakeholders to discuss challenges and develop appropriate work-arounds- Developed a Lotus Notes application to manage the subscriptions and delivery of a weekly HTML e-newsletter- Co-ordinated the planning and development of the division’s website (as member of Health Canada’s Website Steering Committee)- Developed best practices and policy documents relating to management of web- Conducted consensus-building exercises among staff in order to develop an overall project plan for the website- Designed working prototype of the site for stakeholders to review and approve- Facilitated the design and development of the Laboratory’s marketing materials