Michael Flynn Email & Phone Number

• I'm a versatile professional with extensive experience in automotive OEM Sales/Retail Operations, Marketing/Communication, Distribution and IT/Systems. • My current role focuses on leveraging technology platforms for practical benefit: my Microsoft Office365, Teams and SharePoint intranet projects have helped Jaguar Land Rover North America to seamlessly continue operations during the COVID-19 pandemic.• My strengths include the ability to lead projects or be the hands-on creator; shift easily between creative, quantitative, technology and process design disciplines; and a high degree of comfort creating and delivering presentations to any audience (including executives). In my roles, I blend all of these disciplines to steer my projects to very successful outcomes.• I possess a high degree of respect and credibility with retailers/dealers – I worked for 10 years in field roles (market manager/DOM, regional marketing), including managing JLRNA’s largest volume sales territory. I substantially improved their KPI, and several stores won dealer excellence awards (Pride of Jaguar), during my tenure. • I am a strong proponent of continuous learning: in addition to holding 5 degrees -- MBA, MCIS/Communication, two Bachelors degrees and an Associates Degree, I’ve taught as an adjunct instructor at the Rutgers University School of Business and innovated a video-on-demand training pilot program at Jaguar Land Rover North America. CORE SKILLS: Automotive Retail / Sales Operations, Tier 2 / Advertising Group Management, Distribution / Quantitative Analysis, Microsoft Office 365 (including Teams, SharePoint, Yammer, Stream, Forms, Bookings, One Drive and more), Internet Marketing, Search Engine Marketing (SEM), Training, Education, Social Media, Marketing Communications, Internet/Digital Marketing, OEM-Dealer Web Portal Development, Process Design, Quantitative Analysis, Report Design, Data Mining, Presentations, Graphic Design, Copywriting, MS Office (Word/Excel/PowerPoint). Moderate experience with Tableau and Rapid Miner (primarily as Business Owner).

Listed skills include Customer Satisfaction, Sales Operations, Marketing, Automotive, and 43 others.