Michael Thomas Email & Phone Number

Marshalltown, Iowa, United States

2600 Westown Parkway St. 100 West Des Moines, Ia. 50266

Responsibilities My objective was to be your TRUSTED ADVISOR. In order to become this – I needed to build credibility and be your Top of Mind – go to. Finding a trusted partner in this complicated world should not be hard, connecting with myself, I have the proven background and knowledge to give you an excellent customer service experience.I helped grow their customer base by finding customers, whether calling them, or them walking into the store. and closing sales deals with existing clients or new prospects. I provided guidance to my client and suggested only the products and services that would best fit their needs. Work with Account Executives to meet and exceed monthly sales targets by acquiring and retaining the accounts of small to mid-sized businesses. Generate new business in existing Account Executive's territories through social media, prospecting, cold calling, networking, generating leads and referrals. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services. Recommend wireless solutions with regards to price plans, data and other enhanced services, handsets ad accessories. Negotiate and close deals.Customer Retention: Provide follow up training for new customer, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues. Maintain and grow existing customer base and manage churn.Training / Meetings: Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products / services and attend sales meetings. Represent company at trade association meetings to promote Verizon Wireless and increase presence in the community.

Des Moines, Iowa Area

With a rich understanding of VZW technology and services, I leverage this knowledge and expertise to: • Analyze customer needs and present value-added solutions • Inspire and excite customers about how our solutions can impact their lives • Ensure that our customers leave our stores with the best solutions for their needs • Deliver the best product set-up and coaching experience possible • Provide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions • Attend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends • Support daily business operations, including processing customer transactions and auditing cash receipts daily As a Verizon Wireless Solution Specialist, I use my outstanding sales expertise, passion for VZW technology and customer interaction skills to create the ultimate in-store experience. As the driving force in building customer loyalty and growing our existing customer base, I deliver superior customer service and proactively contact existing customers to ensure they're getting the most out of our products and services. About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same! You'll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. And we'll provide you with robust training opportunities and outstanding benefits. So you're always supported to realize your goals. Join us, and create an inspiring career with the company that meets every day with one question: "What do we want to build next?"

2600 Westown Parkway Suite 100 West Des Moines Ia. 50266

Responsibilities I believe in the power of technology to solve just about anything. Whatever your passion and expertise, I'll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. I will help answer the one question: "What do we want to build next?" I was responsible for end-to-end account management for a portfolio of business accounts in the Seattle area. Responsible for acquiring, retaining, and developing existing and new business by identifying customer needs and demonstrating the value of Verizon's full range of Telecom wireless products and services. Role My work as a Business Account Executive will be critical in positioning Verizon as a global industry leader. With my superior sales expertise, excellent customer service skills, and passion for technology, I'll deliver exceptional and innovative business solutions. Whether you're continuously hunting and prospecting for a new business or growing existing accounts, you'll leverage my expert consultative skills to identify customer complexities and recommend tailored solutions that meet their needs and drive success. With a role integral to expanding Verizon’s impact and growing our business, you'll take pride in knowing you're part of the company that's changing the world through powerful technology. Responsibilities With deep product expertise and a rich understanding of our solutions, I’ll: • Educate and excite customers about our innovative business solutions • Prospect, cold-call, and generate new sales leads • Analyze customer needs and present integrated solutions • Utilize sales force automation, prospecting, and funnel management tools • Facilitate completion of customer contracts • Provide follow-up training for new business customers • Generate sales forecast and tracking reports • Attend training to understand company, market, and industry trends

Des Moines, Ia

An Assistant Manager in a C Store will perform the following duties:Performance Management: Lead team to meet and exceed assigned quotas and manage churn. Assess individuals and team performance and initiate development plans to narrow competency gaps. Ensure retail area storefront, merchandise and literature is in conformance with the merchandising plan.Staffing/Employee Relations: Develop, train, motivate, and coach sales team to produce desired high performance results. Analyze staffing needs of the store and provide hiring and promotion decisions, and initiate disciplinary action, as appropriate.Reporting: Responsible for financial and sales reporting. Must manage cash and inventory levels. Monitor daily sales results and activities to ensure sales, retention, and compliance objectives are met. Customer Retention: Maintain and grow existing customer base and manage churn. Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolve escalated customer complaints in a timely and empathetic manner.Market & Industry Knowledge: Maintains knowledge of company and market promotional elements. Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.

Johnston, Ia

Audio Video Sales Rep.

Des Moines, Iowa Area

Sales Manager

Ames, Ia, Des Moines, Ia, Altoona, Ia, Marshalltown, Ia

Assistant Manager at multiple locations

Architecture, Architecture, 3.1 Gpa

3 years of continuing education in the field of Architecture

Architectural Engineering Technology, Architecture, 3.7 Gpa

2 year associates degree in Architectural engineering.