Michael Raymond Email & Phone Number

Nashville, Tennessee, United States

Executive Recruiter of seasoned CEOs and business entrepreneurs for Vistage Chair opportunities in the Southern region of the US. I recruit C-Level Executives that want to make an impact by facilitating peer group round-table discussions for C-level executives. My passion is helping leaders become better leaders. I enjoy working with top industry executives that have worldly experience, a breadth of knowledge and expertise and are looking to influence and leave an impression on other C- Level leaders. I help CEOs find their calling for the next step in their career path.

Chattanooga, Tennessee Area

Chattanooga, Tennessee Area

- Effectively guide Customers through on-boarding from data implementation through training end users- Monitor adoption while proactively identifying areas of concern, develop and report action plan back to account owner (internal and external) - Create, deploy and measure all end user’s engagement in effort to decrease churn- Develop and deliver curriculum for training webinars, blog posts and slide decks- Organize and present customer feedback to product development team- Assist in training and developing team members in their product and industry knowledge and effectiveness as a CSM at Ambition

Norcross, Ga

As a Customer Success Manager, I was responsible for proactively monitoring accounts to ensure the client's success, adoption and renewal of CareerBuilder's products and services. Additionally, I partnered with Sales Executives and Project Managers on a book of business to ensure there is high client engagement and ROI throughout the life of a contract.Responsibilities:- Conduct recurring business reviews educating the client on project and product updates, as well as their performance of the account and the corresponding products- Pilot customer-specific user trainings - Conduct regular performance reviews with primary stakeholders, providing product road-map insights and key recommendations- Drive retention and renewal of assigned accounts

Alpharetta Georgia

Outbound sales prospecting for Enterprise accounts in the EMEA (Europe, Middle East, Africa) territory and in the Eastern U.S. territory. Responsibilities:- Coach and mentor Account Development Specialists- Drive new opportunities through prospecting - Qualify inbound account opportunities- Support marketing campaigns and trade-shows through follow ups- Assist in lead routing and nurturing- Build and sustain relationships with prospects, partners, and customers- Schedule appointments and lead detailed discovery calls for Enterprise Sales team- Responsible for lead generation in focus accounts and target vertical markets- Cold call companies in all market segments- Qualify, manage, and nurture sales leads

Alpharetta Georgia

Responsibilities:- Create new opportunities through prospecting - Qualify inbound account opportunities- Support marketing campaign follow ups- Assist in lead routing and nurturing- Build and sustain relationships with prospects, partners, and customers- Schedule appointments and lead detailed discovery calls for Enterprise Sales team- Qualify, manage, and nurture sales leads

Chattanooga, Tennessee Area

• Responsible for updating online inventory system including photos, descriptions and specs• Generate sales leads via dealer website and other online channels such as eBay, AutoTrader.com and Craigslist.com• Manage content of dealership Facebook page

Washington D.C. Metro Area

• Gained thorough understanding of federal legislative process by conducting policy research, attending congressional hearings, formulating issue positions and responding to constituent requests• Met weekly with the Congressman to discuss current legal, social and economic issues and the Government’s role in addressing those issues• Built comprehensive report on Tennessee election process by analyzing election commission reports and other data sources. • Lead tours of the U.S. Capitol

Chattanooga, Tennessee Area

• Found 15% cost savings opportunity in international parts warehouse picking department at Chattanooga assembly plant as part of student consulting team• Used structured problem solving method to identify improvement opportunities • Applied Lean manufacturing techniques to improve efficiency in parts warehousing and transportation• Presented findings to plant CEO and senior management team