• Analysis, root cause and problem solving on customer complaints and product defects• Experience in the development of PFMEAs/Control plans for qualifying new customers.• lead internal audits for our QMS system and processes• Created inspection procedures and trained inspectors on those new processes• Conducted MSA studies and process capabilities using statistical software tools.

• Responsible for supporting sales, operations and engineering related to quality improvementinitiatives.• Ability to lead a team to investigate problems, determine root cause, and suggest or implement effective solutions.• Proficient in communicating problems and solutions to the supervisor, internal and external customers, and with other departments.• Monitored and reviewed in-process inspection of production parts and processes; assisted withresolution to… Show more • Responsible for supporting sales, operations and engineering related to quality improvementinitiatives.• Ability to lead a team to investigate problems, determine root cause, and suggest or implement effective solutions.• Proficient in communicating problems and solutions to the supervisor, internal and external customers, and with other departments.• Monitored and reviewed in-process inspection of production parts and processes; assisted withresolution to problems related to Remakes, Rework, Scrap, RMA’s and MRB materials.• Provided additional administrative support for processes tied to the Quality Management System.• Created visuals for tracking progress to defined goals and train others on how to interpret them.• Developed Employee Recognition Program - "Flex for Success".• Helped Developed and write Customer procedures/SOP's for specific processes for measuring parts.• Performed and conducted internal audits for our QMS and SOP documents.• Performed and completed PPAP to become supplier for GEHC.• Conducted Gage R&R studies Show less

• Operating, calibrating, improving, and performing maintenance on test equipment• Loading the correct test files and verifying parameters based on the product being tested• Clearly marking defects• Logging defects and recording quantity pass/fail on the Traveler• Scanning start/stop times into the database• Communicate effectively with other departments• Work with the Production Scheduler in resource planning (equipment and personnel)• Troubleshooting failures using… Show more • Operating, calibrating, improving, and performing maintenance on test equipment• Loading the correct test files and verifying parameters based on the product being tested• Clearly marking defects• Logging defects and recording quantity pass/fail on the Traveler• Scanning start/stop times into the database• Communicate effectively with other departments• Work with the Production Scheduler in resource planning (equipment and personnel)• Troubleshooting failures using both the tester and repair software• Controlled impedance testing done for specific customer parts.• Sputter deposition done on certain flexible circuit substrates. Show less

• Collating retail audio and video content formatted for Playaway devices in accordance with publisher and company requirements• Copies MP3 & DVD disks to fit onto one digital master file.• Responsible for tracking Playaway Content.• Supports required department administrative Functions.