Customer Success Manager
Current- Own and Manage customer lifecycle from on-boarding to live and supply continued technical account management with a SaaS product-Anticipate customer needs, detecting potential future projects, and informing sales manager in charge of the account-Guaranteeing delivered projects align with customer needs-Reporting all necessary information to better engage customer relationships and promote Witbe-Ensure witbe products are used in best conditions and that the customer receives the best value from them