Director of DevOps and Cloud Security for Pacvue E-Commerce Platform. Supporting a Multi-national, software development lifecycle while securing intellectual and private Data resources in various clouds and regions.

Manage a Regionally Diverse team of Full Time Employees and Contractors in supporting and securing the Enterprise Footprint. As Director of Infrastructure, I assist in leading and directing regional disparate solutions that position the company to be in the most Cost effective, and operational sound locations based on data and customer demographics. With over 800 remote locations in North America, as well as offices in Oceania, and Africa; with thousands of employees, our day to day infrastructure is key to employing and empowering people to find gainful employment in their local or regional area.Day to Day responsibilities include but are not limited to:Managing current and potential Vendor relations, inventories, lead times, and cost expectationsCreating a stable infrastructure budget for the fiscal year to include all existing expenses as well as predicted expenses for the fiscal year.Manage directly reporting personnel and teams, while directing and evangelizing training and growth opportunities both inside of the their current job realm, and beyond.Engage with VP and C Suite level executives to ensure that infrastructure is aligned and ahead of current IT roadmap as well as predicting/planning for the next series of roadmap updates.Evaluating and working with Cyber Security professionals in regard to Software Development Lifecycles and infrastructure security demands to reduce risk and Incident response times, while increasing visibility and effectiveness of incident response tools and team members.Liaise with Software Development, Data Analytics, and QA departments to enable, enrich, and enhance both current and future processes on a global and enterprise wide level. Escalate, Engage, and Encourage interactions with 3rd party Vendors and Organizations to enable and strive for seamless integrations across a variety of regions and responsibilities.

Transitioning to a Hybrid Architect, and Sales role with United Data Technologies. I am serving the TOLA region, and specialize in helping customers get from point A to point B, while employing an "Amazon Easy" style mentality with little to no middle men, and fewer obstacles for Customers. Job Experiences include identifying and operationalizing, and remediating deficiencies in Information Technology deployments; these can include things such as over utilized hosts or storage arrays, improperly tuned equipment or even skill set challenges that exist inside of an environment.In this role, I have the privilege of interacting with and hiring multiple skill sets for modern workplaces, including Dev Ops Engineers, Cloud Engineers, PKI Architects, DBAs, developers and Information Stack engineers and Architects. I have a diverse background in infrastructure from Datacenter to Cloud, as well as programming experience in multiple languages. Expertise in devops tools such as Terraform, Chef, Ansible, Puppet, and Foreman. Extensive support and design experience in both Cyber Security as well as Application level scale out designs using Azure and on premise deployments.

Currently responsible for coordinating, leading, and planning the IT department's direction, support design, and infrastructure. Responsible for managing and growing the IT team to the company's standards. Lead and direct efforts to Attain SOC 1, SOC 2 Type 2, and PCI Compliance, as well as other audits as needed. Maintain, Secure and Procure all hardware and software for the company as well as other Clients as needed.

Network, System, and Security Engineer for United Data Technologies. Specializing in Security, Networking, and Data center Deployments and design. Focal points include Security, Virtualization, Storage, Network and Server. Deployment technologies include Cisco, Dell, Palo Alto Networks, Checkpoint, Juniper, Hyper-V, VMware, NSX, Azure, AWS, NetApp, Nimble, 3Par, and EMC.

I am currently managing all Checkpoint Firewalls, as well as our juniper srx series. In additon to these I also manage our Tripwire Enterpise solution and all PCI compliance. I have experience Managing ourVMware and View environment, and all physical and virtual servers. Including Spear heading the VDI initiative, and Datacenter Network Conversion to A Fabric based ethernet. This includes experiences with APP-v, XenApp, Horizon 6, ESXi 5.x, Windows Terminal Servers, exchange servers, and active Directory. I also manage all patching on a production E-commerce site, as well as minimizing downtime and reducing costs. I am also currently designing, implementing, and administering an active SPLUNK Enterprise cluster with multiple load balanced indexers and distributed search heads.I have experience with both EMC VNX, and XtremIO Storage platforms, as well as Dell Equallogic, PVNAS, Compellent, and Nimble Storage. Other duties in this position also include, Network Security, Network Virtualization, Log Analysis (SPLUNK), Brocade Ethernet Fabric Administration, User Create, Move and Delete Requests. As well as passing a PCI level 2 audit and completing a secondary Report of Compliance Audit.

I support and troubleshoot highly complex virtualization solutions from around the US and Canada. I currently hold a VCAP5-DCA, VCP5-DCV, a Citrix Certified Admin (CCA) on Xenserver6, and I am working on my VCP-DT and CCNA.. I support and troubleshoot all varieties of Dell hardware from Blade Servers, Tower Servers, Rack Servers, Switches, plus Equallogic and PowerVault storage. I have experience with Dell servers from 1900 series to present. I have completed Dell's internal Training certification course to help train new employees on currently supported hardware and software solutions.I am highly experienced with VMware ESX(i) 4.x through 5.5 and Xenserver 6.x,I have setup and configured HA clusters, Distributed Resource Scheduling (DRS) Cluster environments, and configured and tested Fault Tolerant (FT) Solutions. I also have experience with Fiber Channel and iSCSI storage, from configuration to troubleshooting. As part of my job I also help update and Maintain and internal resource repository for ESXI and Citrix manuals and articles for Technical support reference.

Monitor and Manage All Windows Servers in the Domain, Troubleshoot Windows Desktops and Servers, monitor and maintain Windows File Shares, apply operating system and security patches to MS Windows 2003 and Windows 2008 servers; Configure, test, and troubleshooting Internet Information Services (IIS), Active Directory (AD) and Group Policies. In depth knowledge and experience with Exchange, SQL, Windows Deployment Services (WDS), Windows System Update Service (WSUS), LDAP, Powershell, Vbscripting, VB .net, and other automation programs and languages.Setup and Deploy desktops, servers, and laptops; streamline and consolidate Share Permissions and Security Groups. Manage Storage usage and storage Quotas. Automate and Manage software deployments, and Windows updates. Monitor and assist with Trouble incidents using in house tracking system. Assist with AS/400 console issues, and server performance troubleshooting. Support Mobile Devices and conference rooms, as well as update and maintain Campus wide LAN.Maintain and manage system wide backup and Disaster recovery plans, detailed use and maintenance using Symantec Backup Exec 2012 and LTO tape libraries. Review and Maintain off-site storage and distributed storage procedures on a Daily basis.

I currently run my own part-time computer repair and diagnostics shop. This includes troubleshooting and upgrading systems, installing Operating Systems and Software. I also provide onsite setup of wireless and wired networks, printers, NAS drives, and shares; as well as onsite training, and future support for the users and their systems.

Currently Possess an Active Secret Clearance.While exceling in this role I was able to reduce our average Call length by more than 10%, by providing automated fix options to our Technicians and reduce active logon times for select organizations by streamlining GPO's and Logon scripts.Possess experience applying operating system and security patches to MS Windows 2003 and Windows 2008 servers; Configuring, testing, and troubleshooting Internet Information Services (IIS), Active Directory (AD), Exchange, SQL Server, SCCM, WDS, and Group Policies. I have in-depth experience using Vbscript, JavaScript, and PowerShell, VB.net, and C #. As well as experience in SQL and batch files for use in GPO's. Detailed experience with the techniques, controls, and operation of information assurance (IA), and Security Technical Implementation Guide (STIG) requirements. Current Daily duties include training Tier 1 Technical Support for the 72ND Computer Support Help desk, as well as providing Senior Information Systems Support for Tier 1 Technicians. I am also required to make oral and written presentations within the Agency and across government and industry organizations.Other Duties include Installing, Troubleshooting and Maintaining Customer hardware and Software, monitoring inbound call data to determine call trends, as well as troubleshooting, identifying and resolving Complex computer incidents in a Detail oriented environment, while providing Excellent customer service and oral Communication at all times. This requires me to actively apply knowledge of known standard tools to facilitate incident resolution in diverse system architecture, while adhering to agency mandates and security policies. Other daily duties include responding to trouble tickets in timely manner which requires me to be able to orally express information to individuals of all technical and NON-technical levels, while maintaining a smooth flow of information in a clear and concise method.