AeroLeads people directory · profile
Michael Wilson Email & Phone Number
Strategic Solutions Engineer
at
Cresta
1 work email found
@vonage.com
7 phones found area 978, 617, 603, 781, and 203
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Strategic Solutions Engineer
Location
Greater Boston, United States, United States
Company size
Who is Michael Wilson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Wilson is listed as Strategic Solutions Engineer at Cresta, a company with 501 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at vonage.com, phone signal with area code 978, 617, 603, 781, 203, and a matched LinkedIn profile for Michael Wilson.
Michael Wilson previously worked as Manager, Solutions Engineering Industries at Talkdesk and Lead Solutions Engineer - Financial Services & Insurance at Talkdesk. Michael Wilson holds Associates, Culinary Arts from Southern New Hampshire University.
Company email context
Email format at Cresta
This section adds company-level context without repeating Michael Wilson's masked contact details.
{first}.{last}@vonage.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Wilson. Compare company email patterns before reaching out.
Profile bio
About Michael Wilson
Michael Wilson is a Strategic Solutions Engineer at Cresta. He possess expertise in call centers, telecommunications, avaya, vendor management, telephony and 24 more skills. Colleagues describe him as "Michael is one of the best solutions engineers that I have come across. He is patient, kind, and allows the person he is coaching to be expressive and inquisitive. He was my "Demo Buddy" during my tenure at TalkDesk, and introduced, coached and taught me what I needed to know in the CCaaS space. BUT, he is even better with the prospects. He communicates with deep empathy, know how, and is a wealth of knowledge in the call center space. I would love to work with this man again!", "Mike is a highly effective and detail oriented manager. His disposition is approachable and collaborative. He strives to provide the most comprehensive and relevant information to both co-workers and clients. Mike is extremely professional in his attitude to deliverables and client interactions. He was a great partner whose team always provided top notch support. He is a hardworking, dedicated and focused individual, who would be a valuable asset to any organization.", and "Michael is a very dedicated and strong team player. His dedication and technical expertise has helped him succeed in multiple projects that we had worked together. He has a good technical background and has a great understanding with current contact center industry trends."
Listed skills include Call Centers, Telecommunications, Avaya, Vendor Management, and 25 others.
Current workplace
Michael Wilson's current company
Company context helps verify the profile and gives searchers a useful next step.
Cresta
16 roles · 22 years
Michael Wilson work experience
A career timeline built from the work history available for this profile.
Manager, Solutions Engineering Industries
Current
May 2024 - Present
Lead Solutions Engineer - Financial Services & Insurance
Feb 2024 - May 2024
Lead Solution Engineer - Enterprise Select
Apr 2022 - Feb 2024
Senior Solutions Engineer, Enterprise
Nov 2020 - Apr 2022
Lead Solutions Engineer - Contact Center
Jan 2019 - Nov 2020
Sales Engineer
Hms Eliza
May 2016 - Jan 2019
Senior Project Manager, Client Solutions Management
Hms Eliza
Nov 2015 - May 2016
Client Services Manager: Acting Director, Information Technology
Onsite resource as Acting Director of Information Technology
May 2015 - Oct 2015
Customer Delivery Manager
Customer liason between the Managed Services delivery call center, and key customer contacts.Responsible for participating and taking ownership of all activities associated with assigned customer account(s) with annual revenue of $2.5m.
Mar 2013 - May 2015
Senior Business Systems Analyst
Project lead and technical consult for Telephony and IVR solutions supporting Liberty Mutual’s Group Benefits department. Responsible for creating and maintaining customer specific documentation as it relates to the IVR product offering for both internal reference and customer review
Aug 2012 - Mar 2013
Telecommunications Engineer
Responsible for operational support, capacity planning, configuration management (move, adds changes) and call center administration for the company's, multi-site IP and traditional telephony infrastructure to meet company and departmental goals and standards for availability, capacity, security and quality.
Nov 2010 - Aug 2012
Telecommunications Analyst
Mar 2006 - Nov 2010
Queue Coordinator - Call Center Operations Support
2004 - 2006
~2 yrs
Senior Service Professional - Concierge
Sep 2003 - 2004
Concierge
Jan 2003 - Sep 2003
Team & coworkers
Colleagues at Cresta
Other employees you can reach at talkdesk.com. View company contacts for 501 employees →
PD
Peter Dicosimo, Cpa
Colleague at Cresta
Clearwater, Florida, United States, United States
View →
MM
Megan Messuri Bligh
Colleague at Cresta
United States, United States
View →
AG
Andrew Grey
Colleague at Cresta
Greater Madison Area, United States, United States
View →
AC
Aaron Callow
Colleague at Cresta
San Jose, California, United States, United States
View →
LG
Lauren Grayek
Colleague at Cresta
Greater St. Louis, United States, United States
View →
JM
Jason Miller
Colleague at Cresta
Jacksonville, Florida, United States, United States
View →
KA
Karsten Andersen
Colleague at Cresta
San Francisco Bay Area, United States, United States
View →
DT
Daniel Teixeira
Colleague at Cresta
Lisbon Metropolitan Area, Portugal, Portugal
View →
RK
Rahul Kumar
Colleague at Cresta
New York City Metropolitan Area, United States, United States
View →
RF
Rita Ferreira Malaquias
Colleague at Cresta
Lisbon, Lisbon, Portugal, Portugal
View →
Peter Dicosimo, Cpa
Colleague at Cresta
Clearwater, Florida, United States, United States
View →
MM
Megan Messuri Bligh
Colleague at Cresta
United States, United States
View →
AG
Andrew Grey
Colleague at Cresta
Greater Madison Area, United States, United States
View →
AC
Aaron Callow
Colleague at Cresta
San Jose, California, United States, United States
View →
LG
Lauren Grayek
Colleague at Cresta
Greater St. Louis, United States, United States
View →
JM
Jason Miller
Colleague at Cresta
Jacksonville, Florida, United States, United States
View →
KA
Karsten Andersen
Colleague at Cresta
San Francisco Bay Area, United States, United States
View →
DT
Daniel Teixeira
Colleague at Cresta
Lisbon Metropolitan Area, Portugal, Portugal
View →
RK
Rahul Kumar
Colleague at Cresta
New York City Metropolitan Area, United States, United States
View →
RF
Rita Ferreira Malaquias
Colleague at Cresta
Lisbon, Lisbon, Portugal, Portugal
View →
1 education record
Michael Wilson education
-
Southern New Hampshire University
FAQ
Frequently asked questions about Michael Wilson
Quick answers generated from the profile data available on this page.
What company does Michael Wilson work for?
Michael Wilson works for Cresta.
What is Michael Wilson's role at Cresta?
Michael Wilson is listed as Strategic Solutions Engineer at Cresta.
What is Michael Wilson's email address?
AeroLeads has found 1 work email signal at @vonage.com for Michael Wilson at Cresta.
What is Michael Wilson's phone number?
AeroLeads has found 7 phone signal(s) with area code 978, 617, 603, 781, 203 for Michael Wilson at Cresta.
Where is Michael Wilson based?
Michael Wilson is based in Greater Boston, United States, United States while working with Cresta.
What companies has Michael Wilson worked for?
Michael Wilson has worked for Cresta, Talkdesk, Vonage, Hms Eliza, and Nwn Corporation.
Who are Michael Wilson's colleagues at Cresta?
Michael Wilson's colleagues at Cresta include Peter Dicosimo, Cpa, Megan Messuri Bligh, Andrew Grey, Aaron Callow, and Lauren Grayek.
How can I contact Michael Wilson?
You can use AeroLeads to view verified contact signals for Michael Wilson at Cresta, including work email, phone, and LinkedIn data when available.
What schools did Michael Wilson attend?
Michael Wilson holds Associates, Culinary Arts from Southern New Hampshire University.
What skills is Michael Wilson known for?
Michael Wilson is listed with skills including Call Centers, Telecommunications, Avaya, Vendor Management, Telephony, Management, Leadership, and Microsoft Office.
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