Services Lead/Production Planner
Renton, Wa
POSITION SUMMARY:Supports the services department by driving continuous improvements and department performance as it relates to CSR’s and Production Planners. Leads and monitors employee training as well as builds and manages the CSR/Planner Knowledge Base notebooks.Manage folding carton and single face laminating projects from beginning to end, including Estimating, Planning, and Customer Service. Strong knowledge of large format sheet-fed printing, special effects, and converting.ESSENTIAL FUNCTIONS:• Creates manufacturing work orders and job packets with supplied details and specifications from Sales, Customer Service, and Production. • Reviews sales order form, purchase order, artwork, and sales estimate for accuracy and resolves any discrepancies.• Creates items, tools, and master estimates in the ERP system with relevant production specs, routings, and messaging.• Uses Artios CAD software to create manufacturing layouts.• Leads pre-production meetings with supervisors to review artwork, specs, layouts, and routings for new structures and designs. Makes necessary modifications and changes based on feedback from supervisors.• Makes changes to existing work orders and communicates updates to Sales, Customer Service, Scheduling and/or Production. • Sources and issues purchase orders for outsourced components and production steps. Communicates relevant specifications and instructions to vendor.• Maintains accurate records on all work orders and updates items, tools, and estimates in the ERP system as needed.• Continuously evaluates and identifies opportunities to drive process improvements that positively impact the customer’s experience, improve internal processes and systems.• Serves as a backup for the Sales Estimator.• Accompanies Sales Reps on customer calls as requested.