Michele Bailey, Mba Email & Phone Number

Driving strategic performance management practices. Enabling a learning culture.

Durham, North Carolina, United States

Associate and manager engagement of Quarterly Check-ins, Career Development, Goals, Feedback, Performance Management* Project managed and led the Year-end Performance Management cycle for ~70K associates* Facilitated Regional Leadership Team Steering Committee. Program managed the development of a Career Expo Playbook* Designed, deployed, and built.

Raleigh-Durham, North Carolina Area

Concurrent with role as Director, Talent Management, held two leadership positions in the Fidelity NC region. Co-Chair Women's Leadership Group NCCo-Chair NC talent initiative to support people managers

Raleigh-Durham, North Carolina Area

Responsible for Talent Management within Fidelity Corporate Services Talent & Learning. Primary focus is on leadership and management development, talent assessments, talent reviews, and succession planning.* Led talent assessment for leadership team* Prepared for talent portfolio review with HR and executive leadership team* Supported leadership.

Raleigh-Durham, North Carolina Area

• Responsible for the support of Talent Practices within Corporate Operations Talent Management & Development. Primary focus is on leadership and management development, global talent strategy, and executive coaching.
• Design and deploy global initiatives that support and develop our workforce through common processes and resources
• Partner with our Global Delivery Center teams (Ireland, India, China) to develop a global talent strategy that focuses on mobility, talent segments, and talent development across the globe
• Define consistent processes and templates to be leveraged during the executive coaching life cycle
• Partner with internal and external vendor management teams to ensure Fidelity security and risk protocols are defined and implemented across the Coach population
• Establish infrastructure to allow for future executive coaching metrics

Durham, N.C. And Merrimack, N.H.

• Responsible for ensuring superior service delivery and adherence to contractual service level agreements (SLAs) for Fidelity’s two largest Human Resources Outsourcing clients, Bank of America and The Hartford. Primary.
• Recipient of the 2007 Outstanding Client Service Award: Fidelity Human Resource Services Award presented to the most highly rated client service team by internal management
• Oversee client services for two clients’ combined population of 280,000 domestic, international, and contract users on our Talent Management offering
• Transformed struggling client products into satisfied and reference-able clients
• Involved in the full life cycle of client business, from implementation through de-conversion
• Generated revenue via change order management

Merrimack, N.H.

• Led the implementation of Fidelity’s Staffing solution, Taleo, for largest HRO client. Partnered with stakeholders to establish the new service and support required.
• Collected requirements for process & system integration of Taleo with other Talent Management and HR/Payroll products
• Configured Taleo to support the client’s process while leveraging best practices and Six Sigma methodology
• Assisted in the development and configuration of interfaces, reports, and conversion code
• Participated in User Acceptance Testing and Customer Acceptance Testing
• Leveraged project management skills focusing on task assignment, resource allocation, risk assessment, escalation processes, and continuous methodology improvements

Raleigh-Durham, North Carolina Area

Continued to support IBM’s associates after the Employee Service Center (HR functions) was acquired by Fidelity Investments in August 2002.

Raleigh-Durham, North Carolina Area

• Provided advice, counsel, and corporate policy interpretation about internal job opportunities and performance appraisals. Analyzed and troubleshot technical problems while teaming with the client and third party.
• Demonstrated the Performance Web Application to IBM’s CEO and Chairman
• Assisted client attorneys, HR generalists, and the Equal Opportunity department in gathering data for pending litigations, internal grievance procedures, and audit matters
• Served as the customer advocate and policy expert in establishing technical requirements for the new job posting Web application
• Participated in end to end development cycle including deployment and ongoing support for a vendor recruiting application, PeopleClick, and a proprietary Performance Management web-based tool

Raleigh-Durham, North Carolina Area

Rotated through various human resource functions that provided leadership opportunities

Raleigh-Durham, North Carolina Area

• Participated in human resource and organizational management activities
• Contributed to the Optimas Award submission which won for “financial impact”
• Performed a skill assessment and gap analysis for the department
• Participated on a cross-functional team to streamline the organizational reporting processes
• Assisted in the development, testing, training, & implementation of a cost recovery tool for MADIO (Mergers, Acquisitions, Divestitures, Integrations, and Outsourcing)

Raleigh-Durham, North Carolina Area

• Recruited university candidates for technical positions
• Developed and deployed a national corporate recruiting initiative in order to increase the number of people with disabilities hired at the company
• Teamed with line managers to hire the best talent for over 230 openings using Resumix
• Performed high touch initiatives to improve customer satisfaction & increase the acceptance rate
• Provided total compensation recommendations to line managers

New Brunswick, New Jersey

• Established and evaluated international compensation packages based on equity, considering market and internal data
• Developed salary increase guidelines for 50 countries; published in CEO’s year end newsletter.
• Determined benchmark salaries for international MBA graduates placed as local nationals overseas
• Calculated benchmark salaries for 20 top level positions in over 40 countries
• Facilitated communication among Managing Directors, Company Group Chairpersons, & Worldwide Compensation Resources
• Participated in numerous compensation surveys

Mba, Hr, Strategic Management

Activities and Societies: Dean’s Award Pesident, Society for Human Resource Management, Rutgers University MBA Chapter

B.S, Management

Activities and Societies: Dean’s List, National Management Honor Fraternity (Sigma Iota Epsilon), Bursar for Phi Sigma Sigma (Gamma Nu.