Michelle A. Johnson Email & Phone Number

California, United States

San Francisco Bay Area

I help businesses & HR leaders modernize their HR & Payroll technology and strategy. Paylocity offers the most modern HCM solution in the market, and is currently the #1 fastest growing company in our space. Our 97% client retention rate is due to a few key pillars: the best customer service in the industry, huge investment in our technology at over 15% of all revenue, and our "Client as Co-Creator" business model. Our technology offers administrators the ability to truly streamline once and for all, while putting the employee experience front and center.

San Francisco Bay Area

Soapy Faith is a Natural Soap & Clean Body Care brand that takes the guesswork out of bodycare for those with sensitive and eczema-prone skin. We use the simplest natural & clean ingredients, to create fun products that cleanse, hydrate, and restore your skin & actually work. We're also building a thriving community of like-minded people who are conscious of what they put on and in their bodies.Results-driven and customer-obsessive Sales leader & Brand strategist responsible for overall D2C & B2B E-commerce & Onmi-Channel business development strategy, sales & revenue growth strategy for the brand. Developed and scaled strategic customer experience and service strategy which rendered over 7,000+ reviews with an average "5 Star rating" and 75% customer retention (return) rate. We've served over 100,000+ customers nationally with over 7,000+ "5 Star Reviews" 2022: A16z Talent X Opportunity Venture Business Accelerator Cohort 2 Graduate. 2022: Featured in Official 64th Annual GRAMMY gift bags.2021: Rated #10 in "Top 100" Beauty Brands on Etsy.com and in Top 1% of all shops globally! (3rd year in a row) 2020: Partnered with San Francisco's first hygiene bank "Simply the Basics" to donate soap to the unhoused & communities in need. Donated over 1000+ bars & counting!

San Francisco Bay Area

Tracer uses the power of AI/ML & IP industry expertise to help the world’s most valuable companies and their teams, protect their most valuable asset — Their Brands.Scrappy & results-driven Regional Sales Manager responsible for developing and driving overall territory plan, driving net new business development, revenue generation, and quota attainment for the West Coast. Manage full cycle sales: From Prospect to close for SMB to Enterprise businesses, by uncovering key business challenges, and delivering custom “Human-in-the-Loop” AI/ML, Brand Protection, and Cyber Security Technology solutions that protect and grow customer's IP & Brands.FY23: Earned 128% average overall quarterly budget attainment.

Redwood Shores, Ca

Solution driven & customer obsessed Enterprise Technology Account Manager committed to helping Enterprise customers better manage and scale their businesses through core technology, that increases productivity, and profitability, through educating, and advising on their IT road-map, and initiatives.Overall Achievements:Oracle "Club Excellence" Presidents Club Recipient. FY22: Earned 130% average overall FY21 budget attainment. FY21: Earned 150% average overall FY21 budget attainment. FY20: Earned 138% average overall FY20 budget attainment. FY19: Earned 205% average overall FY19 budget attainment. FY18: Earned 189% average overall FY18 budget attainment, and rep of the quarter for closing the most new net logos in no Oracle/dormant accounts. FY17: Earned promotion to “Senior Sales Rep” after one year in Sales Rep position; for driving linear revenue each quarter averaging an overall attainment of 256%. FY17: Recipient at first ever ODX Club Excellence "President's Club" Award for exceeding annual quota, and top 5% of sales force. FY16-17: Ranked “Rookie of the Quarter” & "Top Rep" for FY17 year. FY18: Senior Technology Account Manager - National/Mid-Market • Q4 FY18: Achieved 200% of overall quarterly budget.• Q3 FY18: Achieved 226% of overall quarterly budget.• Q2 FY18: Achieved 405% of overall quarterly budget.• Q1 FY18: Achieved 105% of overall quarterly budget.FY17: Technology Account Manager - National/Mid-Market • Q4 FY17: Achieved 130% of overall quarterly budget.• Q3 FY17: Achieved 229% of overall quarterly budget.• Q2 FY17: Achieved 137% of overall quarterly budget.• Q1 FY17: Achieved 110% of overall quarterly budget.

Redwood Shores, Ca

Enthusiastic Mergers & Acquisitions Consultant for Oracle Direct's Enterprise East Coast territory, overseeing 100+ Fortune 500 accounts for Core Technology including Oracle Database and Middleware Pillars. Proactively facilitate strategic road-maps with key account team to deliver IT solutions for clients, to effectively transition their Oracle assets, in the event of a Merger, Acquisition, Divestiture or Spin-Off. Key responsibilities: • Actively manage relationships with virtual sales & management team.• Successfully support small to large scale company’s in M&A related IT transitions, through IT analysis, root-cause problem solving, bringing Oracle system solutions, and best practices; resulted in supporting over 10 Oracle clients make more efficient IT transitions, that align with their overall business initiatives.• Consult Oracle clients in understanding their Oracle software licensing agreements and best procedures for data migration, asset transfers and integration road-maps.Overall Achievements:• Achieved 100% of overall goal Q1-FY16 quarterly goal within first 30 days of joining sales team.• Achieved an 180% average attainment of annual goal; leading to over $400K in closed revenue within first 3 quarters. • Successfully trained and mentored new hire M&A consultants; resulted in producing positive results within the first 30 days on the team. • Created & produced M&A specialized training materials utilized by entire team.

Tifton, Ga

Global Materials Buyer specializing in strategic sourcing and management of entire international & domestic supply chain, including: Procurement, forecasting, contract negotiation, logistics, supplier management, invoice reconciliation, and inventory management, supporting 2 manufacturing plants, with over 5 distribution facilities, for over $15M in material commodities.Overall Achievements:• Transitioned problematic & costly supplier relationships into value-added, profitable partnerships.• Reduced raw material inventory costs by $40k and increased inventory turns over previous year, by performing detailed reviews of historical data, sales forecasting, and optimizing inventory management.• Developed monthly forecasting system for Overseas-based suppliers, resulted in improved close of pipeline opportunities, and increased on-time delivery of customer commitments.• Developed and produced standard work resulting in the publication of an organizational Marketing/Sales/Purchasing employee training process manual “Buyer Basics 101- The Easy Starter’s Guide to Purchasing”.• Implemented new hire training program for international hires for launch of Lennox Intl's Shanghai, China based Asian Market Sourcing Team (LASEC).• Served as Lennox International's Global Trade & Compliance Team Lead

Tifton, Ga

Global Materials buyer, specializing in strategic sourcing and management of international purchasing, forecast planning, procurement, logistics and inventory management. Responsible for entire purchasing cycle from contract & price negotiation, sales demand planning to final material receipt, for over $10M dollars of raw material and purchase part commodities. Overall Achievements:• Earned promotion to Senior Materials Buyer following superior performance, and ability to quickly learn, work under pressure, and manage entire international & domestic supply chain, including: Procurement, forecasting, contract negotiation, logistics, supplier management, invoice reconciliation, and inventory management. • Actively supported 2 manufacturing plants, and 5 distribution facilities, for management of over $15M in material commodities.

Richmond, Ca

Marketing Intern assigned to project management focusing on Disability Benefits Service Sector, resulting in the increase of the department’s customer service rating for summer’s 2005-2007, 2010.Overall Achievements: • Designed, developed and implemented department wide marketing campaign, in efforts to increase benefits analysts’ phone cases, resulted in 10% call log increase for entire department within 2 months.• Increased customer service by 15% within 2 months by implementing new customer service survey for phone operators to better service disability clients.• Managed and prepared over 500 monthly promotional mail-out’s focusing on target marketing audience.

Oakland, Ca

Sales & Management Intern responsible for delivering superior customer service, driving customer sales, building vendor relationship, problem solving, and assisting with branch management.Key Responsibilities:• Performed positive sales of car protection through cross-selling and up-selling of rental upgrades, consistently increasing average daily rates by at least $10/day.• Increased monthly customer service score by 15%, by actively listening to customer needs, handling objections, and finding innovative solutions to meet product & service needs, to close the sale. • Performed weekly call back’s to motivate and drives sales from dormant or sluggish customer accounts, and cold-calls to prospect potential new customer accounts; resulted in 5 new customer accounts and a 12% increase in sales within 3 months.Overall Achievements: • Recognized for #1 in sales and customer service leading to 1st place win of Enterprise Summer Sales Competition.