Michelle Etheridge Email & Phone Number

Point Of Rocks, MD, US

Northern, VA, MD, DC Market

• I served as the company's representative, fostering strong relationships with internal stakeholders, vendors, landlords, and external tenants to ensure aligned interests. I negotiated building service agreements and.
• Managed operational… Show more I served as the company's representative, fostering strong relationships with internal stakeholders, vendors, landlords, and external tenants to ensure aligned interests. I negotiated.
• Managed operational continuity and maintenance of a diverse portfolio of 100 retail banking properties, totaling 400,000 sq ft, including ATMs and financial offices for functionality and preservation of all.
• Administered emergency property situations, including property damage, electrical and plumbing issues, pest infestations, floods, fires, and crime scenes, ensuring prompt and effective resolution.
• Planned and oversaw asset preservation projects with annual budgets ranging from $1.5 to $2M. Show less

Rockville, Maryland

• I managed all work order processing and third-party dispatching for service requests within the portfolio. I negotiated, tracked, and coordinated preventative maintenance contracts, repairs, maintenance, and.
• Governed… Show more I managed all work order processing and third-party dispatching for service requests within the portfolio. I negotiated, tracked, and coordinated preventative maintenance contracts, repairs.
• Governed a 500,000 sq ft portfolio of medical office properties by successfully navigating a challenging environment and effectively balancing multiple priorities.
• Created and reviewed requests for proposals from various service contractors for property management needs, as well as from general contractors, architects, and interior designers for ongoing suite buildouts.

Rockville, Maryland

• I led all operational phases, encompassing property maintenance, accounts payable/receivable, property administration, and tenant relations. I maintained a thorough understanding of the company's mission, business.
• Assisted with budgeting and capital projects for three portfolios of full-service office and triple net properties, totaling 3M square feet.
• Commanded accounts receivables and collections by successfully reducing outstanding A/R to under 3% and increasing insurance compliance to over 90%.
• Won the "Keep Our Customers" Award in 2018 for exceptional service and performance. Show less

Germantown, Maryland

• I investigated and resolved complaints, disturbances, and violations in accordance with management rules and regulations. I collaborated with Association Board Members to address needs and issues. I conducted routine.
• Served as Certified Manager… Show more I investigated and resolved complaints, disturbances, and violations in accordance with management rules and regulations. I collaborated with Association Board Members to address.
• Served as Certified Manager of Community Associations (CMCA®) by overseeing operations, maintenance, administration, and improvements for a large portfolio of Community Associations.
• Met with Boards of Directors and committees to address legal and environmental issues by negotiating management and service contracts, prioritizing tasks, and discussing financial and operational community statuses..