Michelle Frederick Email & Phone Number

Salt Lake City, UT

• Indie publishing company organized to manage finances for self-published novels
• Two books published with pen name Melody Kepler, three published for other writers. Namely: - Resonate by Erin Wilkerson: Launch date May 1, 2023 with 88 sales to date (May 22, 2023). Current Amazon ranking at #267,371.
• Manage file formatting, organization, upload print and ebook files to distribution platforms (namely Amazon KDP, IngramSpark, and Draft2Digital.), order proofs, proof reading, minor editing, troubleshoot ebook.
• Submit books to award contests. Namely:
• Extension by Melody Kepler, awarded 3rd place in Science Fiction and Romance categories in the 2023 Speak Up Talk Radio Firebird Book Awards
• Upload audio files through Amazon’s ACX distribution platform for Audiobook distribution.

• Develop conceptual and schematic design packages with team via in person and written communications with Architects and Engineers
• Coordinate and collaborate with cross-functioning consultants throughout every pre-construction project phases
• Work with Architect, Electrical, Civil, and Structural engineers for 1+ years to complete the Bountiful City Hall Remodel in Bountiful, Utah
• Assist our team in developing, modifying, and reviewing construction documents to meet city permit requirements
• Work with Architect to complete construction administrative activities for client contracts
• Manage timeline to complete work on each project in order to meet city submittal deadlines

• Set up new projects in Revit using company standards and best practices
• Revitalize, organize, and maintain 30, 24”x36” sheets of in-house company standard documents
• Worked closely with the lead engineer on each project.

1901 E South Campus Dr. # 2177, Salt Lake City, UT 84112

• DAILY
• Check voice mail
• Check e-mail
• Check & respond to on-demand requests
• Check for new enrollments
• Send online course enrollments to appropriate people

Take responsibility for answering the phone and responding to emails, voicemails and walk-ins. handle calls and questions from customers with professionalism and respect.Retain information of our courses and processes for getting enrolled in our courses.Maintain an overall familiarity with other department roles and support the teams as necessaryAssisting.

Greater Salt Lake City Area

Ensure which students attended each class and stayed for the duration.Answer questions in regard to online homework related to the lab work.Maintain organization of tools and keep track of tools list.Assist students with questions on best practice for procedures on engineering the guitar.Establish a standard for end of class cleanup and ensure students.

Greater Salt Lake City Area

Answer inbound calls from physician clinics to distinguish what testing was available for a patient's’ specific needs.Make outbound calls to reference labs across the country to check on testing status.Relay when results would be sent to the physician clinic where testing was ordered.Ensure proper results and company patient care standards are met with.

Responsible for keeping up with industry trends in order to provide client with options for their customer to best suit their needs.Provide excellent customer service via phone and email.Data processing and entry of customer orders that were received via mail, email and digital fax.Assist clients with creating custom products to fit their company’s.

Greater Salt Lake City Area

Excelled in training class, moving up from frontline customer service to specialty Parts team. Later taking on more responsibility as a spreadsheet master.Maintained workflow for specialties team.Communication with vendor warehouses to organize the replacement parts for broken or missing items of an order.Spreadsheet log the parts that were.

Bachelor Of Science - Bs, Social Media And Data Analysis, A

Engineering Drafting And Design Aas, Engineering Drafting And Design

Associate Of Arts And Sciences (Aas), Drafting/Design Engineering Technologies/Technicians

Activities and Societies: AstronomyLab Assistant for the Engineering Guitar class