Michelle Lester Email & Phone Number

Greater New Orleans Area

-Book promoted shows for 370 cap Parish room at House of Blues NOLA-Book rentals, filler shows and club nights for 850 cap Music Hall & Parish room at House of Blues-Book third party shows at 225 cap Santos Bar-Acquire and manage venue rental accounts - ensure clients’ needs are fulfilled from event conception to completion – from giving venue tours to generating the contract to procuring any desired extra lighting, sound, seating, décor and more.-Oversee execution of all contracts & riders for promoted shows.-Oversee execution of all artist deposits, payments & settlements.-Manage daily organization of confirmed and pending show calendars for 5 venues.-Maintain profit and loss sheets for all promoted shows and rental accounts to succeed in hitting and surpassing each quarter and annual budget.-Work hand in hand daily with marketing team on best digital, print, guerrilla strategies to sell tickets

Greater New Orleans Area

-Coordinated show announcements, promotions and ticket on-sale information with concert venue promoters and media outlets.-Generated show awareness and increased ticket sales through artists’ social media accounts by boosting & targeting social posts to ensure they hit each concert market.-Created show-specific posters & promotional graphics for artists with Adobe Photoshop & Illustrator.

Greater New Orleans Area

-Acted as label representative + sold artists' merchandise at Basin Street Records events.-Managed sales and inventory, handled all transactions in both cash and credit card sales.-Settled payouts with artists at end of each event.

New Orleans

-Coordinated festival lineup announcements, ticket on-sale information and ticket give-away promotions with artist management & agencies, media partners, social influencers and festival street teams.-Grew social media engagement numbers across all festival channels through creating & managing engaging, on-brand social content year-round and on-site at festivals.-Worked with artist management & agencies to book ‘pop-up’ performances & meet and greets with fans on-site at festivals.-Increased festival awareness & ticket sales through creating tasks and promotions for digital street teams I managed year-round. -Improved fans' festival experiences & heightened fans' satisfaction through managing all festival email channels & customer service platforms year-round. -Resolved thousands of customer ticketing issues while serving as liaison between customers and Ticketfly.-Creatively directed festival promo videos.-Creatively directed and complied all information for festival staff guides.-On-boarded, mentored and managed festival marketing interns.-Promoted from Marketing Intern to Marketing Coordinator within 6 months of working for the company.Festivals:Tortuga Music Festival • 2016, 2017Buku Music + Art Project • 2016, 2017Pemberton Music Festival • 2015, 2016