Patient Access Representative
CurrentExpertly communicates the need for referrals, authorizations, and pre-certifications to the patient.Assure financial integrity of clinic by collecting co-pays, establishing payment arrangements, and negotiating payment options including screening for eligibilityConduct complex financial counselingClear, effective communication with physicians, care management, ancillary departments, nursing units, insurance companies in addition to patients and their families or care takersProvides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment teamOrients new staff members, works independently as needed, switches shifts to benefit the practice