Michelle Schaefer

Michelle Schaefer Email and Phone Number

Senior Product Manager at American Express @ American Express
new york, new york, united states
Michelle Schaefer's Location
Phoenix, Arizona, United States, United States
Michelle Schaefer's Contact Details
About Michelle Schaefer

Michelle Schaefer is a Senior Product Manager at American Express at American Express. They possess expertise in cards, instructional design, re engineering, customer relations, process improvement and 45 more skills.

Michelle Schaefer's Current Company Details
American Express

American Express

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Senior Product Manager at American Express
new york, new york, united states
Website:
americanexpress.com
Employees:
69113
Michelle Schaefer Work Experience Details
  • American Express
    Senior Product Manager - Network And Acquisitions Solutions - Acquisitions Modernization Envisioning
    American Express Apr 2022 - Present
    Phoenix, Arizona, United States
    Defining Platform Modernization Feature Backlog, Planning and Prioritizing the Backlog; Handing off the Features to the appropriate Product Delivery teams
    View
  • American Express
    Product Manager - Merchant Platform And Capabilities
    American Express Jan 2019 - Mar 2022
    Phoenix, Arizona, United States
    Managed the Product Backlog and 2-4 scrum team backlog prioritizes delivering on the business and technology priorities.
    View
  • American Express
    Manager - Capability Planning And Enablement
    American Express Apr 2013 - Jan 2019
    Phoenix, Arizona Area
    Develop World Service capability strategy and drive delivery in accordance with the World Service Blueprint. Focusing on World Service Tools that cross departmental and geographical boundaries; and merchant-facing capabilities that include both sides of the issuer/acquirer process. Key responsibilities include World Service document capture and imaging capabilities, and preparing Merchant Services for future blueprint capabilities in Global Communications and Digital Servicing.
    View
  • American Express
    Manager - Mts Transformation Americas
    American Express Jan 2013 - Apr 2013
    Phoenix, Arizona Area
    Managing Global Business Tranformation work streams in MTS. Primary responsibilities included driving Global Strategic capability alignment for MTS Knowledge Management.
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  • American Express
    Project Lead - Dms Transformation Americas
    American Express Dec 2011 - Dec 2012
    Phoenix, Az
    Process Standardization and ImprovementReengineeringGlobalizing previously local market and regional processes and servicing
  • American Express
    Sr. Project Analyst
    American Express Sep 2005 - Dec 2011
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  • American Express
    Instructional Designer
    American Express Jun 1998 - Sep 2005
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  • American Express
    Instructor
    American Express Jan 1996 - May 1999
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  • American Express
    Customer Service Representative
    American Express Mar 1994 - Dec 1995
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Michelle Schaefer Skills

Cards Instructional Design Re Engineering Customer Relations Process Improvement Powerpoint Process Engineering Six Sigma Excel Word Coaching Team Building Problem Solving Customer Service Change Management Writing Content Management Visio Business Analysis Technical Writing Requirements Gathering System Testing Strategy Analysis Training Project Management Program Management Business Process Improvement Ms Project Data Analysis Project Portfolio Management Sdlc Leadership Project Planning Credit Cards Requirements Analysis Business Process Mapping Quality Assurance Pmo Business Process Business Requirements Financial Services Project Delivery Business Process Re Engineering Business Transformation Strategic Planning Business Strategy Analytics Call Centers Cross Functional Team Leadership

Frequently Asked Questions about Michelle Schaefer

What company does Michelle Schaefer work for?

Michelle Schaefer works for American Express

What is Michelle Schaefer's role at the current company?

Michelle Schaefer's current role is Senior Product Manager at American Express.

What is Michelle Schaefer's email address?

Michelle Schaefer's email address is ha****@****ail.com

What skills is Michelle Schaefer known for?

Michelle Schaefer has skills like Cards, Instructional Design, Re Engineering, Customer Relations, Process Improvement, Powerpoint, Process Engineering, Six Sigma, Excel, Word, Coaching, Team Building.

Who are Michelle Schaefer's colleagues?

Michelle Schaefer's colleagues are Stefanie Bellemore, Ann Harms, Monica K., Gary Luke, Chris Turner, Soyinka Lekan, Chibuike Ukachukwu.

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