Michelle S. Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

Plainfield, Illinois, United States

-Assisted in the ordering, receiving, and selling of nutrient rich products at a family-owned grocer.-Educated customers on the 'why' behind the products on the shelves at Peter Rubi, LLC.-Maintained a safe and welcoming environment for the Peter Rubi Community.

Batavia, Il

-Managed a team of 50 waitstaff in two dining rooms serving an average of 300 meals daily- Food & physical safety training / monitoring & audit compliance-Monitored recipe compliance / provided nutritional information to guests-Planned and executed catering events on / off-site with dining team and clients

College Of Dupage

-Ensured accurate service in catering and food line to allow the best experience for students-Enforced food safety & sanitation guidelines by means of the Sodexo Food Safety Audit and additional regulatory tools-Identifed areas in service that need attention and work with leadership for resolutions

Presence Holy Family Medical Center

-In the first year opening the unit, assisted in the implementation of Sodexo systems (CS, STG, Mindful, and FI) by M3s and audits.-In the first year opening the unit, provided area support in the roll-out of At Your Request (room service) at 4 Chicagoland Presence hospitals-Utilized Sodexo vendor systems, i.e. Vivonet’s Halo and Enterprise Manager for retail solutions.-Was the unit champion for labor optimization tracking utilizing S.E.W. tool.-Hired, orientated, and trained… Show more -In the first year opening the unit, assisted in the implementation of Sodexo systems (CS, STG, Mindful, and FI) by M3s and audits.-In the first year opening the unit, provided area support in the roll-out of At Your Request (room service) at 4 Chicagoland Presence hospitals-Utilized Sodexo vendor systems, i.e. Vivonet’s Halo and Enterprise Manager for retail solutions.-Was the unit champion for labor optimization tracking utilizing S.E.W. tool.-Hired, orientated, and trained new hires according to the Sodexo 2-Step process, including safety-Achieved proficiency in SMG and FMS.-Independently managed the Food Services Department in absence of Operations Manager. Show less

Presence Holy Family Medical Center, Des Plaines

-Researched, developed, and edited department policies and procedures according to HACCP and the Illinois Department of Health (IDPH) regulations-Educated staff on policies and procedures through in-servicing and followed protocol for disciplinary action of staff that did not follow policies-Established work assignments for the proper execution of daily tasks to meet productivity and volume allowances-Assisted in new retail menu development, quantified recipes, and monitored proper… Show more -Researched, developed, and edited department policies and procedures according to HACCP and the Illinois Department of Health (IDPH) regulations-Educated staff on policies and procedures through in-servicing and followed protocol for disciplinary action of staff that did not follow policies-Established work assignments for the proper execution of daily tasks to meet productivity and volume allowances-Assisted in new retail menu development, quantified recipes, and monitored proper serving sizes-Implemented action plans with department leaders to solve food safety and sanitation issues Show less

Willowbrook, Illinois, United States

-Recommended club services and performance products to members-Processed cash/credit or billing to member account-Planned and executed catering requests and a la carte orders, including alcohol service

Downers Grove, Il

-Trained new hires-Opened and closed business-Gathered and completed catering orders-Took inventory and restocked products-Practiced task management while working two venues -Responded to special diet requests of customers (NSA and non-dairy product options)