Michelle Schultz Email & Phone Number

PRC (2021 – Present)Support Services Office AssistantDirect department assistance to the Support Services Director with programming and administrative needs, staff and volunteer development, trainings, and department program initiatives. - Intuitive ability to champion all areas of Support Services for streamlining, meeting needs, and fulfilling the mission of the organization- Created effective systems and processes delivering efficiency to PRC programs including three-trimester maternity support program, parenting education programs, client intake and referral processes, volunteer appreciation programs, and Christmas Family Sponsorship Program - Coordination of the annual budget management, quarterly board reports, department meetings- Created office and program protocols and processes, training materials for staff and volunteers, and ensured adequate staff coverage at all times- Engaged community partners to build relationships for client benefit and to organize and administer Lunch and Learns- Streamlined PRC volunteer training processes by increasing volunteer retention and decreasing need- Performed tasks above job scope: exceeding expectations with event planning, program development, trainings, and office managementTarget (2021)General Merchandise Team LeadHand selected to restructure and resolve employee dissatisfaction, store processes and inbound process issues:- Successfully served as manager of the inbound process, included freight, hiring, training team members, backstock system and accountability- Received high ranking accolades “Exceptional Team Lead” award for unifying previously broken team and improving store logistics processesKeller Williams Realty (2020 – 2021) RealtorAssisted buyers and sellers navigate each stage of finding their perfect residential space:- Established and maintained relationships with buyers and sellers and networked with professional real estate industry professionals- Wrote legal documents; followed-up accordinglyOffice Depot (2018 – 2020)Assistant Store Manager- Provided outstanding customer service to store guests including problem solving and sales- Performed all aspects of the employee spectrum: posting jobs, interviewing, hiring, terms and employee relations and reviewsKohl’s (2012 – 2018)Assistant Store Manager (Promoted 2016)Initially hired in as Sales Associate, exemplifying a steady growth of increased responsibilities and promotions to Assistant Store Manager accountable for people development, sales numbers, and operations throughout several store locations.