Michelle Stephen Email and Phone Number

First point of contact for customer inquiries regarding product orders, delivery, and quality.Swiftly addressed and troubleshooted issues to ensure customer satisfaction.Utilized data insights for informed decision-making in product management.Submitted replacement orders for damaged products, ensuring seamless resolution.Followed up with customers on replacement orders, providing updates for satisfaction.Responded to customer questions on furniture products, delivering detailed information and assistance.Cultivated positive customer relationships through effective communication.Maintained accurate inventory logs across multiple sites, aligning with organizational objectives.Communicated with manufacturers to resolve order details, address issues, and gather essential information.Fostered effective collaboration to enhance product quality and customer experience.Bookkeeper/Office Assistant | Sanzo Law, La Mesa, CA Accounts Receivable/Acc

* Provided routine administrative and secretarial support to National Service Officers.* Performed duties of a sensitive and confidential nature.* Typed correspondence and reports from dictation and/or handwritten copies.

Maintain high levels of understanding on assigned protocols, including all protocol requirements for patient visits, obtaining ICD, protocol procedures, lab samples and drug accountability. .• Organized newspaper, radio and television advertisements in compliance with IRB requirements and sponsor’s budget allotments.

Conducted clinical research trials with therapeutic agents.Supervised and maintained the recruitment department.Maintained and updated a database of approximately 21,000 patients.Placed all advertisement for clinical research studies.