Highly motivated and passionate leader, known for quality product delivery through efficient processes, tools and collaboration in a fast-paced IT environment. Very successful in applying project management, implementation management, issue resolution, analysis, process creation & streamlining skills to manage high profile initiatives. Recognized for motivating teams, going above and beyond to ensure success while capturing lessons learned and driving improvements along the way. A true believer and implementer of "doing things right the 1st time and as efficient as possible".
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Business AnalystArtech L.L.C. (Kyndryl Contract For At&T Account) Apr 2021 - Jul 2023Liaised between the Design team, AT&T Governance and Hardware ordering team, ensuring necessary requirements were in place and facilitated efforts for obtaining all necessary approvals while decreasing approval turnaround times. Performed large data gathering and analysis for special AT&T requests, researched discrepancies, ensured accuracy for monthly reporting. Led tooling and process enhancement efforts.
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Cloud (Unix) System Deployment - Verification/Automation/Process LeadAt&T Dec 2015 - Jul 2020Led system verification testing efforts on Linux Infrastructure environments ensuring hosts were production-ready after passing compliance and security requirements. Performed root cause analysis, defect management and resolution. Created, implemented and maintained team processes and ensured they were followed to reduce issues and MTTI. Collaborated with partner teams for driving overall efficiencies and continuous process improvement. Served as Agile Scrum master for Network Cloud automation. -
Windows Systems Deployment - Build/Process LeadAt&T May 2008 - Dec 2015Led highly visible projects for Windows build efforts and Cloud Golive activities to ensure compliant/secure hosts are placed into Production. Developed and streamlined processes. Created project tracking and reporting. Managed, researched and escalated build issues. -
Windows System Deployment - VerificationAt&T Nov 2006 - May 2008Led creation of a Windows verification process, performed testing, managed defects. Created and implemented team processes, sharepoint site and metrics. Continuously collaborated with partner teams to improve overall efficiencies. -
Windows Systems Administrator – Enterprise EngineeringAt&T Apr 2000 - Nov 2006Led efforts for Windows build automation, compliance tool, release schedule and processes. Managed overall build process, collaborating with several regional teams for process/input when creating and updating processes and tools. Lead for ensuring compliance prior to hosts reaching production status. Performed hardware and software certification, requirements gathering. -
Sr. Systems Analyst - Enhanced Business ServicesAt&T Jul 1997 - Apr 2000Provided Tier2 Windows server and desktop support to 2 mega EBS Call Centers. Performed software testing and distribution. Project lead for highly visible initiatives including 600 desktop and image replacement effort, new call center application testing and rollout, compliance adherence.
Michelle Varner Education Details
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Associate'S Degree
Frequently Asked Questions about Michelle Varner
What is Michelle Varner's role at the current company?
Michelle Varner's current role is Process Manager | Project Coordinator | Automation Lead | Quality Assurance.
What schools did Michelle Varner attend?
Michelle Varner attended Mchenry County College.
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Michelle Varner
Program Manager, Shared Services, Customer Administration At Ricoh Usa, Inc.Piedmont, Sc -
Michelle Varner
Fulshear, Tx5yahoo.com, design-security.com, group1auto.com, advantagecars.com, securitases.com -
Michelle Varner
Aliso Viejo, Ca -
6yahoo.com, yahoo.com, yahoo.com, att.net, yahoo.com, eliteadventures.net
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