Michelle Warner - Strader Email & Phone Number

Fort Worth, Texas

Credit Manager with more then 16 years of experience in Account Receivable and Collections.Teletouch Communications a publicly held company in the wholesale-retail distribution of automotive, home and wireless electronics with gross revenues of $150M+Credit ManagerManaged 50 million in annual collections and supervised 15 accounts receivables representatives• Responsible for all facets of accounts receivables management business and consumer accounts;• Proven track record reducing delinquencies and bad debt, maximizing recovery, improving quality assurance, hiring better qualified candidates, improving training and staff development, increasing morale and decreasing turnover;• Manage the business relationship to insure that the sales force is motivated, achieving top of mind status, actively pushing our product to the distribution selling organization;• Improved cash flow to collections and reduced bad debt by implementing a new collection system to monitor receivables;• Responsible for the underwriting of credit insurance and reporting of past due balances to credit insurers;• Prep debt claims lawsuit to file with Justice Courts.

Arlington, Tx

Coordinated and directed all collection operations, to minimize bad debt expense and recovery.• Ensured and maintained ethical accounting practices;• Supervised and trained subordinates to develop and enhance quality customer relations;• Improved efficiency and productivity by developing customer account relations;• Advised customers of suspended account status, requested dates for payment on delinquent accounts and updated customer information;• Assisted CFO with month end closing;• Analyzed aging reports and suggested collection strategies;• Researched past due and partially paid invoices;• Resolved dissatisfied customer complaints;• Reconciled general ledger accounts and made necessary journal entries;• Responsible for processing cash receipts and cash application;• Filed liens and dealt with small claims court cases;• Developed credit, financial, and operation performance reports;• Reduced average DSO by aggressive timely follow-up on delinquent accounts;• Established credit limits on customer accounts.