Michelle Didamo Email & Phone Number

Remote

• Performed quality control review of translations for Word documents, Excel files, PowerPoint, and video transcripts/subtitles in order to correct potential errors prior to final delivery
• Edited files for consistency, accuracy, and preferences based on client style guides

Greater New York City Area

• Managed translation projects from start to finish (about 20-30 projects at a time) and balanced budgets ranging from $1,000 to $100,000 to ensure profitability
• Acted as liaison between vendors and clients in order to meet urgent deadlines (Sometimes less than 24 hours for turnaround and delivery)
• Implemented a more efficient and specialized system for Italian>English translations that led to nearly double the amount of revenue submitted by the client

Yonkers, New York, United States

Assisted customers in-person and via telephone with purchase decisions, transactions, returns, and inquiriesSupported team members by handing cash registers, organizing inventory, and tagging products

Westchester County, New York, United States

Worked one-on-one with students seeking assistance in multiple learning areas, including reading skills and SAT prep/testing skillsProvided video tutoring using online platform to students, able to convey material to students in an easy to understand manner utilizing interactive classroom board

Remote, CA

-Prepared translation orders, ranging from 20-50 total projects on a regular basis, and coordinated translator schedules to deliver on time (often 24 hour to 2 day turnaround times)-Lead biweekly client meetings to discuss any production issues or areas for improvement, using shared notes on Google Sheets and presenting over Hangouts-Trained new.

Burbank, CA

• Discussed project needs with high profile clients including YouTube Red, Google Play, and Netflix for various features, documentaries, and episodics
• Coordinated subtitling projects with production teams and tracked projects to ensure they were delivered on time
• Improved workflow procedures to increase efficiency and productivity
• Created and implemented training plan for new employees

Rockefeller Center

• Instructed multinational students with 1 on 1 tutorials and group lessons to better comprehend English language
• Developed great communication using cultural exchange to improve class participation

Culver City, CA

• Updated social media sites and maintained records of online deals from Groupon, Living Social, and Amazon Local.
• Utilized organizational skills to quickly schedule appointments for patients in a busy office and ensure client retention

Newbury Park, CA

• Implemented a highly specialized learning program modeled after Disney to further reading and communication skills of children and adults with special needs

Brookline, MA

• Facilitated after-school program of about 10-15 instructors and 100 children, ensuring that all students were safely guided to classes and absences were verified.
• Enhanced correspondence between faculty utilizing strong communication skills. Provided information, answered questions, and communicated with staff members and parents.

Burgos, Spain

• Worked with students in small groups to improve their English language skills, focusing on comprehension and pronunciation
• Developed lesson plans for teachers to further their students’ mastery of English colloquial phrases and grammar

Bachelor'S Degree, Registered Nursing/Registered Nurse

Bachelor Of Arts, History, Spanish

Spanish Language And Literature