Michelle Baker Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

• First HR employee in the company.
• Developed, established, and managed the creation of a full cycle recruiting and onboarding process.
• Orchestrated and implemented benefits plans which include health, dental and vision.
• Developed and implemented a PTO and sick time policy. Created a Birthday PTO benefit.
• Developed KPI programs.
• Analyzed and addressed compensation issues. Ran various audits to ensure equitable pay.

San Diego, California

 Successfully led and executed the implementation of an automated letter creation and distribution process for thousands of employees, which drastically reduced execution time and diminished room for human error. Continuously creating, leading, driving, and implementing HR initiatives related to Compensation. Effectively collaborating across functions.

Irvine, California

 Job Evaluations: Interviewed personnel at all organizational levels to determine essential functions, evaluate how the position aligns with business needs, and establish the minimum qualifications; developed new positions and revised existing descriptions; determined level of role and FLSA classification; market priced roles (using CUPA, CompAnalyst.

San Diego, CA

 Human Resources: performed job analyses, revised job descriptions, reviewed resumes, analyzed pre-employment testing results, participated in interviews (phone and in-person), contacted and guided the candidates through the process Process Improvement: created more objective, systematic hiring process, minimized the possibility of human error.

Greater San Diego Area

Greater San Diego Area

 Training and Development: trained and mentored new employees on systems, procedures, and resources, revised and created new training materials used by the Training Department Process Improvement: assisted in launch of new IT platform that improved quality, efficiency, and improved customer services including attending high-level meetings to discuss.

Roseville, CA

 Training: Trained several new employees on computer systems and customer service techniques Leadership: Served as a mentor and leader for the teller line, functioned as chief resource for policy and procedure questions, handled escalated issues

Industrial Organizational Certification, Industrial And Organizational Psychology, 4.0

+ Classes Taken: Industrial Organizational Psychology, Organizational Psychology, Research Methods, Testing and Measurement; Personnel.

Psychology, 4.0

+ Classes Taken: Statistics, Intro Psychology, and Developmental Psychology

Bachelor Of Arts (B.A.), Honors Program: Philosophy Of Science And Logic, Magna Cum Laude Honors

Activities and Societies: Philosophy Club participantMinor in Communications