Manage the student success program by assessing the current needs of faculty, staff, and students. Focusing on clear communication, streamlining the Early Alert protocols, and motivating students to connect with campus resources while encouraging the use of best practices.  Lead the Student Success Committee to expedite on-going Early Alert actions, interventions, and resolutions. Coach students on navigating issues around communication, motivation, major changes, life Issues and connect students to appropriate resources Facilitate new student orientation sessions in collaboration with multiple campus departments Coordinate grant-funded scholarship program (Choose Ohio First) to encourage career exploration among 75 STEMM students, monitoring and reporting grant outcomes

Own employee onboarding processes, coordinate new hire orientation, and initiate university relations for a real estate capital firm with 450+ employees. Audit and track new hire metrics leveraging Workday and Salesforce. Primary collaborator of new hire onboarding strategy, Ambassador Program. Introduced 30-day orientation schedule, for 38 new hires (YTD), based on employee feedback, includes benefits presentation, systems overview, culture and history, IT orientation, and 1st month check-in conversation Implemented new onboarding pilot, Ambassador Program, which matches newest hires with seasoned team members, to foster positive employee retention outcomes Established university relationships in Northeast Ohio to create early talent pipeline  Facilitated professional development workshops, networking opportunities, and lunch + learn events for paid summer interns  Collected, and analyzed 2022 Summer Intern Survey, 2023 program will be refined based on survey feedback

Cultivate sense of community for a new coworking space with 150+ clients. Deliver operational support, concierge-level member experiences, and systems management. Coordinate resources, vendors, and materials, to maintain daily operations, meetings, and networking. Create materials to communicate with members and advertise events and program details.

Implemented strategic career exploration program and micro-internship opportunities for students fulfilling Mellon Foundation grant objectives. Used Blackboard Learn LMS to track program components. Built relationships with community-based business owners to establish internship opportunities. Partnered with Cleveland Humanities Collaborative at Case Western Reserve University (CWRU) to maintain concurrent enrollment requirements, create student recruitment pipeline, and align resources for student success.■ Managed 15 active enrollees—deployed multiple tactics to retain active engagement with students concurrently enrolled in CWRU ■ Initiated and developed dozens of relationships with local business owners to establish micro-internships that translated humanities concepts into career paths and thriving business models■ Nurtured pipeline of 50+ expanding prospects through targeted outreach, personalized communication, and visits to all Tri-C campuses ■ Facilitated 10 partnerships internally and externally at CWRU to secure access to additional internship opportunities, including Career Services Center and Baker-Nord Center

Designed and implemented “First Year to Career” strategic program through series of workshops, career shadowing experiences, and college credit for freshmen class of students. Developed hybrid curriculum to engage students in career exploration. Built relationships with students, staff, university leadership, and community business leaders to place students in local businesses to expand knowledge of business operations.■ Recruited 25% of freshman class to participate in “First Year to Career” experience program every program year■ Authored and trained 12-week online learning career development course curriculum to bridge gap between students learning major topics, career concepts, and hand-on learning in local businesses—leveraging Desire to Learn (D2L) Learning Management System■ Hired, onboarded, mentored, and developed student staff of 3; 2 Peer Advisors and 1 Fashion Intern■ Planned and executed major events, including annual Etiquette Dinner, recognizing the close of the “First Year to Career” program, Student Fashion Show, Women’s Center Art Show, and Stress-Free Fest■ Selected to serve as staff board member on inaugural Women’s Center Board and as staff advisor to Women’s Circle, student organization focused on intersectional Feminism

Taught 1st year success seminar to new college freshmen, leveraged Blackboard Learn LMS to ensure compliance with requirements.

Built strategy and managed career training program at Lincoln-West High School (LWHS) to expand education and opportunities outside classroom environment. Spearheaded collaboration between LWHS and MetroHealth Hospital System. ■ Recruited 300 high school students annually to participate in TRiO program, engaging students to learn about career options through gamification, workshops, and mentoring experiences■ Orchestrated 2-year collaboration program with MetroHealth to expose students to healthcare vocations through speaker workshops, hospital visits, and staff shadowing days—retained 100% of student participants■ Cultivated and nurtured a variety of relationships with high school faculty, hospital staff, and community and business leaders to support robust program—increased college applications for participants by 10%

Developed career development workshop curriculum for Euclid High School (EHS). Conducted outreach using student job site visits. Delivered summer orientations for Workforce Investment Act program participants.■ Designed and delivered career building workshops to develop job readiness skills for 200+ EHS students—taught online reputation management, soft skills, résumé writing, and interview prep ■ Facilitated summer orientations for 100+ students annually for summer job program sponsored by Workforce Investment Act■ Built relationships with community leaders and strengthened trust with students through job site outreach visits—resolved conflicts, celebrated wins, and facilitated timely payroll