Supports the day-to-day operations of not for profit ecological restoration organisation, Envite Environment, nationally. Ensures all projects are delivered to the highest quality within approved timing and budget. Meticulously provides project support to all Envite managers and staff, focusing on project setup, compliance, delivery and preparation of financial information to the finance team. Streamlines processes and implements systems updates to improve efficiency. Responsible for project management of local government and interstate contracts. Actively collaborates with team members, recognising the value of collective effort. Encourages open communication, values diverse perspectives and fosters a sense of teamwork.

Analysed management requests and proposed solutions for effective marketing strategy to achieve business goals. Provided guidance and prepared correspondence for excelling in customer service during complex circumstances. Researched and compiled operational agreements for event customers ensuring compliance with legal standards and procedures. Curated, created, and organised ongoing calendar of original media and copywriting for digital marketing and social media campaigns, resulting in 400% follower increase. Managed SEO fluctuations on the Wordpress website and created original content. Increased brand recognition and bolstered ties by coordinating content collaboration and engagement with community and stakeholders. Worked collaboratively with business management to make best practice decisions. Autonomously managed projects and adhered to agreed timelines of completion. Represented the business with a high level of professionalism and integrity.

Builds strong relationships with clients through reliable, high quality service and consistent friendly communication. Providing face to face marketing consultations with clients. Liaises with clients to formulate needs into measurable action items. Provides technical support for marketing initiatives. Specializes in digital marketing strategy, SEO, CRM, website design and photography.

Farm caretaker and instructor at an environmental learning and sustainable living center in Costa Rica. Active in organic gardening, Permaculture, earthen construction, herbal and nutritional healing. As part of a diverse team, managed daily educational activities to help facilitate successful experience for guests, and ultimately a more sustainable global community. Gained extensive knowledge in food systems management and preservation, nutritional healing, permaculture design in the tropics, earthen construction, and landscaping. Advanced skills in time management, organization, team training, and leadership.

An international water and energy innovation company.Launched a CRM cloud platform. Setup and maintained customer accounts in the systems’ database. Compiled customer proposals. Coordinated commissioning event of initial micro-hydro unit. Developed marketing materials. Liaison to web designer. Updated website content detail. Built sales tracking reports. Carried out field research on market interest.

Centex Homes was a global company specializing in new home and master plan community design, construction, title, mortgage, and destination properties. Centex created a loyal following for its high level of customer service and practical energy efficient elements to home design.Clearly communicated time sensitive information with a high level of accuracy to division leaders and sales associates. Calmly de-escalated disgruntled customers and provided customer service, as assistant to the Vice President of Sales. Arranged sales department meetings, travel, and events. Held confidentiality with high regard while managing files of a sensitive nature. Obtained and managed relationships with outside vendors. Leveraged resources to identify cost cutting opportunities across various departments. Managed a vast amount of data entry and editing to a customized sales and construction database. Maintained and enhanced the division website. Independently, provided support to associates for use of office equipment (computers, copiers, printers, phones & Internet, etc.) and the sales management system. Answered and directed phone calls as a rotating receptionist across division departments.

Worked as a team with project managers and principals. Prepared Statements of Qualification and Project Proposals for potential clients. Maintained the marketing budget. Acted as the liaison to local advertising agencies. Assisted in the strategy and compilation of the Marketing Plan. Implemented branding strategy through new ad campaign and events. Organized trade association and conference materials and followed up with attendees. Researched and distributed potential project leads for project managers. Organized marketing materials in an efficient, paperless filing system. Coordinated client and employee appreciation events.