Michelle Mclean Email & Phone Number

United States

California, United States

Irvine

Under my leadership, Helium 10’s Affiliate Program has transformed into a top-tier initiative by embracing change, restructuring with purpose, and focusing on growing every affiliate account—not just the top 20%.In my second month as the leading manager, my team achieved 97% to goal without relying on our largest affiliate account and grew new affiliate contributions by 15%. I’ve empowered Account Managers to excel, with some improving from 70% of their goals to achieving 93% in their first month and 96% by the second.I’ve revamped our commission structure, organized monthly bonuses, and launched an affiliate bonus program that aligned with company growth, saving money while driving new subscriptions and higher affiliate earnings.Beyond managing the affiliate department, I partnered with the development team to assist in the launch a game-changing software tool, that will allow the company to drive new growth and expand our network. I’m passionate about SaaS, innovation, and helping my team deliver remarkable results.

Orange County, California Area

Affiliate Program Management: Support the Affiliate Director in managing various program offers (flat rate, CPM, CPC, CPL) aligned with direct response goals.Performance Tracking: Provide daily, weekly, and monthly pacing and KPI reports to monitor trends and outcomes.Partner Optimization: Conduct weekly calls with affiliates to track performance, suggest improvements, and ensure compliance with program terms.Email Campaigns: Draft and send recruitment and program update emails to affiliates.Salesforce Support: Utilize Salesforce for reporting and basic functionalities like lead sources and cost structures.Billing Assistance: Maintain department invoices and assist accounts payable with billing inquiries.

Diamond Bar, Ca

Works closely with the Digital Marketing Director and clients to create the vision in social for Intact Info, including the planning, execution and analytics strategies and tactics. Maintain customer records by organizing and filing to the correct filing cabinets. Manages the overall development, coordination of social media programs by developing scope and objectives, setting milestones and target dates. Identifying participants, delegating tasks, facilitating meetings, as well as establishing, tracking and reviewing deliverables.

Diamond Bar

Establish the social media presence for all clients across all platforms from twitter, YouTube, Google Plus, Facebook, and Pinterest. Manage the Analytics and Advertising via social media clients. Create landing pages for clients advertising.

City Of Industry, Ca

Ontario, Ca

Responsible for: preparing and delivering quotations; taking sales orders via telephone from both repeat and new accounts; setting up invoices and emailing to clients; setting up accounts for new clients. following-up to building critical bonds with customers. As well as manage the RMA dept. where I assist customers with returns, exchanges or refunds over phone, mail, or email. Where organization was key. Weekly meetings with Managers regarding issues or plans in future development of the business..