Michelle H. work email
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Michelle H. personal email
🎨 WHAT I DOI am a collaborative, confident, and adaptable UX Director and Product Design Lead with a proven track record as a big-picture design thinker and storyteller with a keen eye for UX/UI detail and accuracy in leading digital transformation, coordinating design sprints, conducting ideation exercises, and solving design problems.🤝 WHY I DO ITI am on a mission to lead high-performing teams that drive brand loyalty by creating immersive, intuitive, and interactive user experiences.💎 WHAT SETS ME APART FROM OTHERS★ Empathy – I have 6+ years of experience hiring and guiding designers, content producers, and media teams to deliver successful projects that make an impact at scale★ User-Centricity – I utilize customer insights and customer needs to create a contextual, accessible, responsive, and intuitive digital experience using a methodical and focused design system ★ Relationship Building – I have been fostering relationships with key partners for 20+ years by aligning business goals, communicating and prioritizing design efforts, and gaining buy-in from executive leadership🔥 WHAT OTHERS SAY ABOUT ME★ Hires top talent★ Influential★ Balances business interest with user needs★ Effective communicator★ Can nurture an open exchange of ideas via an atmosphere of trust★ Effective problem solver★ Provides sound direction★ Action-oriented★ Optimistic★ Sincerely interested in others★ Reliable🏆 ACHIEVEMENTS★ Achieved a 5-star agency rating★ Grew Marriott’s consumer engagement that expanded membership enrollment by 10% in the first 30 days of launch by changing the user experience★ Audited animations and replaced GIFs with JSON Lottie to reduce app load speed by 250% app-wide★ Led Bastyr’s digital campaign that increased University lead generation by 75%⭐ MY CORE COMPETENCIESJourney Mapping | Prototyping | Visual Design | Persona Development | Information Architecture | Data Visualization | User Research | Agile Development | Human Centered Design Research | Conversational Design | UX Sketching | User Interface Design | Design Thinking | Interaction Design and Workflow | Project Management | Animation | Accessibility | Mobile Platforms (Android | iOS) | Business Requirements | Customer Engagement Figma | Figjam | Webflow | Github | Lottie | Adobe Creative Suite | Jira | User Testing | ZeroHeight | Asana | MiroBanking | Hospitality | Retail and E-Commerce | Education | Advertising | Finance and Financial Products | Loyalty | Workforce
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Senior User Experience DesignerBest BuyUnited States
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Senior Product Designer, UxuiAquent Jul 2022 - PresentEnables and empowers Aquent to craft innovative experiences through improved Design standards and capabilities in UX, design systems, and customer journeys. ● Leads a team focused on building design standards, frameworks, and control libraries to accelerate front-end development of CSS and HTML● Owns the vision and product design for end-to-end programs in a cross-functional team and demos new product features● Designs AI interfaces and interactions that utilize Big Data, Machine Learning, and Large Language Models (LLM) as a core capability ● Produces high-quality UX design solutions in collaboration with cross-functional teams through flow diagrams, storyboards, prototypes, and visual/interaction design -
Lead Experience Designer, Loyalty (Mobile)Marriott International Jul 2022 - Dec 20232023 Partner with Product Management, Marketing, and Engineering to lead Marriott’s Loyalty mobile apps redesign from conception through product launch● Grew consumer engagement that expanded membership enrollment by 10% in the first 30 days of launch by changing the user experience to highlight enticing app features and membership benefits● Partnered on brainstorming cross-functionally to align on redesign business goals and key metrics for success● Delivered streamlined solutions for the iOS and Android mobile platforms, distilling complex issues in standups, PI planning, and demos in collaboration with product development● Built foundational and atomic component libraries on the tiger team for scalable and efficient Sketch-to-Figma Migration ● Served as prioritization and escalation contact across design initiatives and primary point of contact during planning processes● Audited animations and replaced GIFs with JSON Lottie to reduce app load speed by 250% app-wide -
Ux Director, Program ManagerFormulate Jun 2014 - Jul 2022Elevating the development of a 5-person organization through thoughtful, creative direction, design concepts, direct contribution, and helping companies blaze new trails to improve customer acquisition and customer retention by taking features from the technology roadmap to launch. ● Partners with clients to define requirements rooted in user needs, business goals, and technical feasibility● Drives cross-departmental designing, testing, and iteration of high-fidelity prototypes, including Jackalope’s gig economy iOS app and New York Investment Roundtables’s educational platform● Led Bastyr’s digital campaign (landing pages and video production) to increase the University lead generation by 75%, along with a UI style guide ● Guide and hire creatives to deliver well-executed, end-to-end features and products that hit a high-quality bar -
Sr. Product Designer, Brand StrategyBlockchain Basecamp Jan 2014 - May 2016Seattle● Created and articulated a strong vision and aligned product strategy with the company's business objectives● Directed and mentored the design team and presented clear messaging about the value of the product design to stakeholders● Developed branding for Anchor Digital, optimizing landing pages and creating compelling marketing campaigns ● Produced roadmaps, plans, and documentation to support project efforts, communicate status, and manage expectations -
Marketing ManagerLattice Capital Management 2010 - 2013Kirkland, Washington● Designed a marketing campaign succeeding in revenue growth targets across four key product lines ● Gained a 24% conversion rate rise for the web property in collaboration with cross-functional colleagues ● Developed key IR materials and executed the strategic editorial vision for the assigned project ● Coordinated between teams, managers, and legal on project timelines and resource requirements
Michelle H. Education Details
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English Language And Literature, General
Frequently Asked Questions about Michelle H.
What company does Michelle H. work for?
Michelle H. works for Best Buy
What is Michelle H.'s role at the current company?
Michelle H.'s current role is Senior User Experience Designer.
What is Michelle H.'s email address?
Michelle H.'s email address is mi****@****late.io
What schools did Michelle H. attend?
Michelle H. attended University Of Washington.
Who are Michelle H.'s colleagues?
Michelle H.'s colleagues are Laura Andrews, Aaron S., Uma Sharma, Addison Stauffer, Sean Wagner-Schult, Shavan Gagneja, Stiv Mcnatt.
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Michelle H
New York, Ny1fevo.com1 (917) 3XXXXXXX
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Michelle H
Minneapolis, Mn -
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1mindpointgroup.com
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