Michelle Morrison Email & Phone Number

Wausau, Wisconsin Area

• Led the organization through the transition of a 25+ year executive to new leadership• Mitigated the financial impact of canceling the 2020 Annual Conference and 2021 in-person annual conference by renegotiating vendor contracts and successfully received the cancellation insurance settlement • Refunded all attendee, sponsor and exhibitor fees with a short-term loan that was fully repaid within 12 months• Capitalized on the opportunity to get out of the long term lease by moving the office with 2 months notice into a new space that will save the organization 82% of our lease and utilities cost• Digitized the archives to reduce the square footage and to make it more accessible to a mobile workforce• Reimagined sponsorship opportunities to embrace both industry partner and society needs• Hosted the organization’s first webinars delivering online education to maintain member retention• Received a 2021 Presidential Citation for leadership during an unprecedented year• Reviewed and updated board policies and internal controls and modernized the employee handbook to reflect current HR practices and a post-COVID workplace• Identified a new employee retirement fund third-party administrator and joined a health insurance cohort to stabilize health insurance plans and the cost to both the employee and the organization• Implemented new software including employee time management, internet-based phone system, customer management system, and a virtual education management platform• Updated all job descriptions to reflect current responsibilities and developed 2 new positions to focus on strategic needs• Fully integrated the customer management system, learning management system and publications portal• Signed advertising partner to coordinate website and newsletter revenue opportunities• Established a process to review vendor contracts at renewal leading to a 30% savings from the two largest vendors

Greenville, Wi

Position highlights:• As a member of the leadership team, implemented value membership pricing adjusting from a one size fits all to 3 levels of membership, went through a full pricing analysis for products and services with the help of McKinley, and completed an education portfolio analysis that resulted in a 3 year plan of elevating education products and services in addition to streamlining processes through technology decisions• Oversaw the production and delivery process for more than 30 webinars and 30 technical textbooks every year and improved the deliverability timeline by 3 months• Coordinated more than 120 live events every year ranging from 20 to 1100 people including an increase of attendees by more than 20% in 2018• Made curriculum decisions based on profitability, usage, and industry trends• Led the team responsible for developing and delivering the national conference and regional events including the education content selection process and logistics.• Served as team lead to 5 local staff and 1 remote full time staff member in addition to more than 20 remote writing and delivery team members• Took a team in disarray that had lost credibility and rebuilt discipline and trust to earn back credibility from other departments• Had to quickly learn key industry content and adapt with very short notice in light of the last two years of tax legislation• Oversaw 5 department budgets of a combined $3.3 million and contributed nearly $5 million dollars in revenue

Indianapolis, Indiana Area

In this role, Michelle was responsible for all Kiwanis education that was created and delivered for members. Programs reached 20,000 position volunteer leaders through a network of 300 volunteer instructors around the world. These programs ranged from 1-hour events to multi-day international events in addition to online learning opportunities.Michelle is very familiar with the political landscape of a large not-for-profit in addition to the governance and operations. She is well skilled in utilizing formal decisions to maximize the strategic direction of the high-profile events and programs.

Position highlights:•Developed “next generation” of Kiwanis membership opportunities to attract underrepresented demographics to the organization. •Coordinated staff personal and professional development program for 120 staff members.•Worked closely with the Chief Executive Officer and key International Board Members to ensure appropriate buy-in and ultimate board approval on initiatives.•Provided direct oversight and management of the Executive Project Manager and the New Media Specialist positions.

Master Of Business Administration (M.B.A.), Leadership

Bachelor'S Degree, English Language And Literature, General