Michelle Settle Email & Phone Number

Phoenix, Az, Us

Denver, Colorado, Us

As a passionate advocate for personal empowerment, my mission is clear: to inspire individuals to seize control, pursue their aspirations, and craft the most fulfilling professional journey possible. Leveraging insightful guidance, I specialize in providing tailored career advice, enabling clients to articulate their ambitions, strategize effectively, and unearth promising avenues. My expertise lies in fortifying professional personas and guiding seamless transitions, empowering individuals to redefine success on their terms.* Collaborating on organizational strategy, client success initiatives, and team development for a high-performing career coaching team. * Overseeing the delivery of tailored career services, while driving operational excellence and innovation across coaching programs. * Guiding executives in navigating complex career transitions and developing leadership skills that align with long-term personal and professional aspirations.

Denver, Colorado, Us

Directed high-impact programs and initiatives focused on career strategy, leadership development, and organizational growth. Partnered with executive leaders and teams to navigate transitions, enhance team dynamics, and drive individual and organizational success.* Championed innovative service offerings and career transition toolkits that expanded the organization’s reach and impact.* Supported team growth and development, mentoring junior coaches and establishing best practices for client engagement and success.* Strengthened client branding by providing expertise in resume writing, LinkedIn optimization, and networking strategies.

Denver, Colorado, Us

Provided tailored career coaching and advisory services to professionals at all stages of their careers, helping clients navigate transitions, develop leadership skills, and achieve personal and professional success. Specialized in creating individualized career strategies that align with client goals, values, and aspirations.* Empowered clients to achieve clarity, confidence, and purpose by guiding them through detailed career assessments and personalized coaching sessions.* Delivered impactful results, helping professionals secure promotions, transition to new industries, and successfully position themselves as leaders in their fields.* Built strong, trusting relationships with clients, serving as a mentor and partner throughout their career journey.

Phoenix, Az, Us

Directed cross-functional operations for a 150+ member team, encompassing strategic planning, business development, process optimization, and financial management. Oversaw daily operations, ensuring alignment with organizational goals and fostering a high-performance culture.* Enhanced operational efficiency by leading organization-wide process improvements, resulting in a 25% increase in productivity and measurable cost savings.* Developed and implemented key performance metrics to monitor and improve operational output, ensuring consistent delivery of organizational goals.* Streamlined financial oversight processes, achieving a 15% reduction in annual expenses while improving accuracy in forecasting and reporting.* Built and maintained client relationships, driving retention rates to exceed industry benchmarks by 30%.* Championed change management initiatives during periods of rapid organizational growth, ensuring minimal disruption and sustained operational excellence.

Phoenix, Az, Us

Provided leadership for 150-member staff and contractors overseeing development, deployment, monitoring, maintenance, and support of executive client service-based products. * Led significant annual savings achieved through reductions in staffing, operational costs, and improved financial reporting process.* Improved customer service ratings. Worked closely with small team to increase industry recognition.* Instituted proactive, best practice programs on business ethics, supervisory development, and upward mobility.* Increased customers reached and marketing campaign deliverables by more than 30% by implementing advanced marketing campaigns in diversified classifications.

Phoenix, Az, Us

Joined Stewart, Cooper & Coon in 2000 as Director of Administration. Quickly assimilated with varying and evolving needs for this growing business. Established internal and external relationships and partnerships, yielding solid business presence and respect for the firm. Promoted in 2005 in recognition of excellence in client service plus business operational skill. As Vice President, Client Services, defined business models, assembled project teams, and implemented business process reengineering initiatives for multiple divisions. Highlights: * Recognized for delivering projects with some of the highest ROIs.* Assigned sole customer relationship manager for all clients due to excellent customer relationship skills and on-time service delivery.* Improved estimating of project deliverables by training junior consultants on process methodology and project management.* Led annual reduction in operating cost by reorganizing data reporting process.* Trained senior staff members on delivery management projects.Vice President, Client Services (2005–2006)Director of Administration (2000–2004)

Bolingbrook, Il, Us

Brought on board to provide leadership for 150-member staff and contractors overseeing development, deployment, monitoring, maintenance, and support of client service-based products.* Dramatically increased sales and customer satisfactions by developing and launching a plan to reduce loss/shrinkage in declining stores.* Produced significant yearly savings by improving financial reporting process and analyzing operational costs.* Initiated new visual merchandising plan to reach more diversified markets.=======================Early Career Foundation in Operations and Management: * Administrative Assistant, Arizona Healthcare Association, 1 year * Store Manager, Clothestime, 3 years * Assistant Manager, Cost Plus World Market, 3 years