Michelle Pacheco Email & Phone Number

Santa Barbara, California, United States

Responsible for scheduling appointments, verifying insurance, and reviewing/editing/obtaining pre-authorizationsCommunicates directly with clinical staff and offices on pertinent patient informationHandles both inbound and outbound phone calls, answering patient inquiries promptly and accuratelyAssures all releases of information comply with HIPAA Regulations as well as company confidentiality policies and procedures

Santa Barbara, California, United States

Conducted extensive research and in-depth analysis for the Basic Allowance for Housing, a $21 billion tax-free military entitlement program administered by the Office of the Secretary of DefenseUtilized various internet research methods to curate new data and contributed to a shared databaseContacted property managers to gather and validate critical information about rental unitsConducted rigorous screening of rental units to ensure compliance with program criteria

Santa Barbara, California, United States

Ensured appealing displays by keeping cases and shelves clean and well stocked, front facing, rotating, and removing out-of-date productsMade product recommendations to customers based on their needs and preferencesAnswered inbound phone calls for product inquiry and order placement with exceptional customer serviceConducted routine temperature checks and maintained logs, taking appropriate action when necessary to ensure product quality and safety

Santa Barbara, California, United States

Responsible for attending class sessions, taking comprehensive and accurate notes, and promptly delivering them to students Acted as a liaison between students and disabilities services, ensuring optimal support and confirming the adequacy of accommodationsMaintained the utmost confidentiality in handling sensitive student information

Santa Barbara, California, United States

Assisted in the instruction of students with disabilities in a classroom setting within the SBCC Work Readiness and Career Exploration ProgramProvided personalized support and guidance to students, both individually and in small groups, reinforcing faculty instructionsEnsured student comprehension by explaining course concepts, principles, and terminologyTracked student progress, maintaining records of completed coursework and grades

Santa Barbara, California

Collaborated with Dr. Christopher Newfield (UCSB) and Dr. Laura Mandell (Texas A&M) to collect and analyze data on learning outcomes assessment, bibliometrics, and scholarly communication as a valuable contributor to the Limits of the Numerical studyAssisted in the planning and running of two separate conferences on higher education: Disquantified (2019) and Global Higher Education in 2050 (2020)Transcribed, tagged, and qualitatively analyzed interviewsAssisted in the development and distribution of a comprehensive survey on bibliometrics, reaching thousands of scholars from prominent universities across the United States

Santa Barbara, California, United States

Greeted and listened effectively to customers to ensure both courteous and quick servicePrepared and served drinks in accordance with health codes and company standardsSet up new displays of incoming merchandise, bakery items, and beveragesTrained new baristas on recipes, money handling, customer service, and company valuesCollaborated with Starbucks manager to ensure sales goals were met and all standards were being upheld by the entire staff

Santa Barbara, California, United States

Bagged customer products and assisted customers to their vehiclesAnswered telephones and directed callsRetrieved carts, swept, mopped, cleaned bathrooms, and ensured store cleanlinessAssisted customers with product inquiries