Michelle Ritcey Email & Phone Number

Anoka, Mn, Us

St Paul, Minnesota, United States

Currently supporting the Directors in Energy Solutions and Proposals, also supporting Associate Directors within the Energy Solutions, Substation and Transmission & Distribution Departments.

I provide administrative support to the Technical Director of Substation, Technical Managers and staff members.

Greater Minneapolis-St. Paul Area

Provide administrative support to the Chief Operating Officer.

Provided administrative support to the manager, supervisor and departmental staff of 17; also provide assistance to the director and vice president as needed. This individual support includes: maintaining calendars and schedules using Outlook; coordinating and scheduling all travel arrangements; preparing check requests, expense reports, consolidating credit card statements; assisting in many projects using Power Point, Word, Excel, Visio, etc.; processing all engineering requests (including office moves) and software requests using Tivoli/access authorizations. Department-level support activities include: maintaining the Oracle Database for inter-utility transmission contracts; coordinating the timesheets for department; coordinate all logistics for meetings (internal and external); processing invoices for payment with proper accounting codes; registering employees for training and conferences; coordinate on-boarding and termination processes.Division-wide support activities include: compiling the transmission board activity report monthly; compiling the materials for the transmission board committee meetings monthly; updating the transmission division work plan for Q1, Q2 and Q4 (2009); maintain department organizational charts and contact for questions regarding GRE policies.Event Coordination, including: ND Tour in 2008; Transmission Owners Dinner in 2008; Department Bowling outings 2008 & 2009; Transmission Data Confidentiality Open House in 2009; Transmission Owners Retreat in San Antonio in 2010.

Provided administrative support to the president and sales manager in day to day tasks and projects; calendar maintenance; coordinate and schedule all travel arrangements; responsible for all reporting (weekly, monthly, quarterly using Excel); handle a variety of projects as needed; accounts payable (daily invoicing and billing)Customer Service support - provide excellent customer service (receive and process orders); work closely with customers’ to maintain strong relationships; customer specific reports (weekly & monthly)Front Desk support – Greet clients; screen incoming calls and route them to the appropriate contact; sort and distribute mail; answer any employee questions.

Provided administrative assistance to the vice president, sr. director, director management and departmental staff (50 people); maintained calendars and schedules using Outlook; assisted in many projects using Power Point, Word, Excel, etc.; coordinated and scheduled travel arrangements; attended meetings and took minutes as needed; coordinated offsite meetings and department events; assisted management with budget expenditure tracking; contact with the public (offsite meetings, vendors, customers, travel, department events); maintained the departmental organizational charts using power point; handled confidential information discretely.Department-level support included timekeeping and payroll processing for the department; arranged for conference rooms and audio visual needs for meetings; sorted and distributed departmental mail; screened incoming calls for staff, took messages or routed them to the appropriate contact; liaison on software packages and hardware; ordered and maintained supplies; contact for questions and changes about company policies, vacation, benefits, etc.; handled engineering requests (moves, new furniture, phone problems, etc.)

Medical Secretary

Hs Diploma, Business